Northside Ford - Service Center

Customer service review I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it when it is ready. The service technicians keep their focus to complete their work and get to the next customer promptly. They are curteous and respectful of your needs. The sales team are always helpful and able to answer our questions and give us details on the vehicles for sale on the lot. The facility is always in nice condition and if you make it out during holidays, you may get a free snack or lunch. When we go to the dealer, NorthSide Ford is an automatic decision. More

Mostly great The quality of service is really good here, and I appreciate the way they treat me like an intelligent person. Even in this "enlightened" time, that i The quality of service is really good here, and I appreciate the way they treat me like an intelligent person. Even in this "enlightened" time, that is not the case everywhere. More

Everything done right. The service advisor (Dave Llewellyn) called me twice a day to keep me up to date on the repairs. When I picked up the car not only were the repairs c The service advisor (Dave Llewellyn) called me twice a day to keep me up to date on the repairs. When I picked up the car not only were the repairs completed but the car had been washed and the interior vacuumed. More

Mike Vasquez was great Great service done timely with a very knowledgeable service writer are a wonderful combination. Good work Mike Vasquez. Had some Collison work done an Great service done timely with a very knowledgeable service writer are a wonderful combination. Good work Mike Vasquez. Had some Collison work done and Rob Strom and Mike Anderson did a great job as well More

Oil change Quick Stop excellent service. Northside Ford employee provided exceptional customer service! Appreciated car wash too! Look forward for next maintenan Quick Stop excellent service. Northside Ford employee provided exceptional customer service! Appreciated car wash too! Look forward for next maintenance. Thank you Northside Ford for your services. More

Great service First time to take my truck there and I’m very pleased with the service advisor and the technicians. Got a fast schedule and a rental car and they fix First time to take my truck there and I’m very pleased with the service advisor and the technicians. Got a fast schedule and a rental car and they fixed it right first time compare to other ford dealers who couldn’t fix it after 2 visits. Definitely going back and I recommend this dealer to everyone drives Ford. More

Great service Friendly and efficient service. Quality of work very good. Kept me informed along the way. Delivery was top notch. Car was clean and repair work was Friendly and efficient service. Quality of work very good. Kept me informed along the way. Delivery was top notch. Car was clean and repair work was just as I expected. More

Great service every time I visit. Fast I'm always told what needs to be done with my car. Also after the service they will wash my car no other place I been does t every time I visit. Fast I'm always told what needs to be done with my car. Also after the service they will wash my car no other place I been does that More

bad information and slow to respond I was told I would be updated by text, but had to call service rep after third day. Nothing had been done on repairs as of yet. Asked for certain thin I was told I would be updated by text, but had to call service rep after third day. Nothing had been done on repairs as of yet. Asked for certain things to be done and they quoted way more than what was requested. then had to wait for a second quote. multiple mis statements or incorrect info from service rep. Finally just got my tires rotated and oil changed and declined all other repairs. Took until Friday for this, a full week. When I picked up truck wires from backup camera were just hanging out on the rear bumber. They had to take back into shop and re-install. Service foreman was helpful at this point and called me back with some options the following Monday. Not sure if I will go back at this point. My company has purchased several vehicles here and my wife. My son had just purchased a new truck here from my recommendation. I will no longer purchase or suggest NSF. ok for oil changes, but nothing else. My second bad experiance with service and service reps. More

Prompt and friendly service David, my service contact, was helpful from the get go. I called dealership inquiring about recalls on my vehicle and was immediately advised on what David, my service contact, was helpful from the get go. I called dealership inquiring about recalls on my vehicle and was immediately advised on what my options were/are. Prompt and friendly service was given, and am confident on returning with my vehicle in the future. More