Northside Ford - Service Center

Excellelent The only retraction was not having the complimentary car wash offered to me when it was to others which I over heard. I’m sure it was an over sight an The only retraction was not having the complimentary car wash offered to me when it was to others which I over heard. I’m sure it was an over sight and I did get it after I asked about it. I meant say distraction in the opening sentence. More

Service Department I took my suv in for a recall and worked with Chris Sanders who went above and beyond to provide great service. Would also like to give a shout out to I took my suv in for a recall and worked with Chris Sanders who went above and beyond to provide great service. Would also like to give a shout out to Jonathan Moreno in the quicklane department who assists me with the my last oil change and the general upkeep of my truck. I have bought two suv’s From Northside Ford and I have never met anyone at Northside I didn’t like. They are always friendly and give great customer service...thanks for all you do! More

Not Customer Obsessed My Car was with Ford for 8 days with no car loaner after spending 3K dollars. This is horrible and they did not care. I was told there is an Enterpr My Car was with Ford for 8 days with no car loaner after spending 3K dollars. This is horrible and they did not care. I was told there is an Enterprise in the building.. Horrible! More

Outstanding customer service Stephanie Rocha provided excellent customer service she kept me informed and provided me frequent updates on my vehicle. Stephanie assisted me with Stephanie Rocha provided excellent customer service she kept me informed and provided me frequent updates on my vehicle. Stephanie assisted me with getting my truck towed in to the dealership. More

Easy n, Easy out/High Quality Service Made my repairs without fuss or time waste. Nice Job on changing out a bumped bumper on my 2012 Sequoia. Looks like new! Thank you! Made my repairs without fuss or time waste. Nice Job on changing out a bumped bumper on my 2012 Sequoia. Looks like new! Thank you! More

Awesome service team Jonathan Cordero is the best service advisor. I came from a different dealership because of lack of communication and bad service. I am happy I came t Jonathan Cordero is the best service advisor. I came from a different dealership because of lack of communication and bad service. I am happy I came to Jonathan. He was courteous, communicative, and very helpful with my service needs. Can not recommend him enough. Thumbs up to Jonathan. More

Great Service Department This was my first visit to Norrhside Ford’s service department and I was very pleased with the quick and professional service I received. Adam was th This was my first visit to Norrhside Ford’s service department and I was very pleased with the quick and professional service I received. Adam was the service representative, he handled my service and recall in an efficient and professional manner. Thanks for the great service! More

Great service at Northside Ford. Took my vehicle in for an oil change and filters . In addition, got all 4 new tires. Michael Vasquez was very diligent in helping me find a good d Took my vehicle in for an oil change and filters . In addition, got all 4 new tires. Michael Vasquez was very diligent in helping me find a good deal to fit my unexpected dilemma. He was courteous and understanding and I appreciate all his effort. I liked that he was truthful about the time it would take to complete the service. More

Always excellent service Another great experience with Northside Ford! Pleasant, professional and never disappointed with this great team. They take great care of me and my ca Another great experience with Northside Ford! Pleasant, professional and never disappointed with this great team. They take great care of me and my car! Or should I say my wife's - she just let's me drive it! 😁 More

Professionalism Everything went well. Am satisfied with work done. I hav bought clothes ok so to 10 vehicles from Northside Ford and have always used their service Everything went well. Am satisfied with work done. I hav bought clothes ok so to 10 vehicles from Northside Ford and have always used their service department. More