Northside Ford - Service Center

New tires My service guy is so good to work with. He always looks out for what I need and doesn’t try to sell me things I don’t need. Thanks for taking such goo My service guy is so good to work with. He always looks out for what I need and doesn’t try to sell me things I don’t need. Thanks for taking such good care of me Mike R. More

Oil change guy at the front desk in the service area was very helpful and friendly. Didnt get his name blondish hair with a beard. Saturday morning wait wasn't t guy at the front desk in the service area was very helpful and friendly. Didnt get his name blondish hair with a beard. Saturday morning wait wasn't too bad. Was busy. More

Overall great service. Great - the staff were friendly and went above and beyond my expectations. Everyone was courteous and professional. It was extremely clean and the ser Great - the staff were friendly and went above and beyond my expectations. Everyone was courteous and professional. It was extremely clean and the service was great. More

Great service- Very helpfully I was in a jam, in a moment of panic I took my sons truck to a different repair shop who during the repair process told me things that I believe to be I was in a jam, in a moment of panic I took my sons truck to a different repair shop who during the repair process told me things that I believe to be misleading to do unessary repairs. I brought the truck to Northside Ford who quickly identified the problem. Something the I believe the prior repair shop altered to make the truck not run correctly to justify the need for unneeded repairs. I wise I would have taken the truck to Northside Ford first! The customer rep was very understanding and I felt was very honest with me about what was and was not needed. The technication discovered in his inspection that a gasket near the mass air flow senser was missing so the truck was running lean. The technician replaced it and the problem was fixed. I believe the only way for the gasket to have come off is someone had taken off at the prior repair shop. Again I will only do business with honest repair shop like Northside Ford. More

Collision department I Had a great experience with Northside Ford, their collision department is excellent! Great service and customer service! They attended to every deta I Had a great experience with Northside Ford, their collision department is excellent! Great service and customer service! They attended to every detail, Mr. Anderson the manager there was great! More

Friendly and great Communication CommunicationIt was easy and fast getting in and out we set our appointment we were taken right away the employees were friendly and very happy with s CommunicationIt was easy and fast getting in and out we set our appointment we were taken right away the employees were friendly and very happy with service More

Service on Truck the service of my truck but it's professionally done in a timely manner especially considering that I did not have an appointment. I was able to drop the service of my truck but it's professionally done in a timely manner especially considering that I did not have an appointment. I was able to drop my vehicle off and haven't seen Same Day within a reasonable time frame. More

Brake service Chris was knowledgable about what my issue was and delivered as promised lost all brakes master cylinder seal ruptured. Need oil change, radiator fl Chris was knowledgable about what my issue was and delivered as promised lost all brakes master cylinder seal ruptured. Need oil change, radiator flush. Work complete as promised. Chris kept me informed More

Excellent service This place has amazing customer service, they explain everything to you and answer the questions you have. They are very attentive and never take too This place has amazing customer service, they explain everything to you and answer the questions you have. They are very attentive and never take too long to get your car serviced. More

Very professional, timely updates, great waiting area The service professionals are always professional and provide me with timely updates to my vehicles service progress. They keep track of all my servic The service professionals are always professional and provide me with timely updates to my vehicles service progress. They keep track of all my service history to make informed suggestions of what services are coming up. The waiting area has high speed WiFi, plenty of seating area, and good affordable food More