Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
149 Reviews of Northside Ford - Service Center
Sort by
July 26, 2018
Quick service Even though we arrived minutes from opening it took 20 minuets just to register. When we got home 2.5 hrs later we discovered paint scratches on hood Even though we arrived minutes from opening it took 20 minuets just to register. When we got home 2.5 hrs later we discovered paint scratches on hood. We will never go back! Don’t suggest anyone use their services unless forced to More
by Unhappy
Employees Worked With
Delmira Fernandez
July 21, 2018
Service department Gary in the service department provided the best service I have every received from a dealership. He updated me daily on the status of my truck, provi Gary in the service department provided the best service I have every received from a dealership. He updated me daily on the status of my truck, provided a rental car and truck. More
by mark geslak
Employees Worked With
Gary Conn
July 20, 2018
Customer service. Oil change When so many Ford dealerships in San Antonio, can any business afford to lose customers? I cannot believe Ford allows you to represent them. Your ina When so many Ford dealerships in San Antonio, can any business afford to lose customers? I cannot believe Ford allows you to represent them. Your inability to communicate properly the root or underlying cause of a problem. Northside has lost a customer not Ford. More
by Northsideisbelowpar
Employees Worked With
July 08, 2018
Service w / courtesy He helped with my daughters car. Didn't give up. Still trying to figure mine out. Good man to work with. An assist to NorthSide Ford He helped with my daughters car. Didn't give up. Still trying to figure mine out. Good man to work with. An assist to NorthSide Ford More
by Fun
Employees Worked With
Mike Rigdon
July 06, 2018
Good service but quite busy Have bought my car this dealership & have always had a good experience . Since I bought the car new here I have never gone anywhere else to get my car Have bought my car this dealership & have always had a good experience . Since I bought the car new here I have never gone anywhere else to get my car serviced More
by Car08
Employees Worked With
Adam Kohler
July 05, 2018
I was able to get all work done in a timely fashion. Everything went as expected and the service staff was very professional. I waited in the service lounge for the duration of the service and was able t Everything went as expected and the service staff was very professional. I waited in the service lounge for the duration of the service and was able to watch television. More
by Jon77
Employees Worked With
Javier Perez
June 18, 2018
Great service and experience . Would go back again to get my oil changes. Everyone was super and the truck was washed and cleaned when returned. . Would go back again to get my oil changes. Everyone was super and the truck was washed and cleaned when returned. More
by russnapper
Employees Worked With
Unknown service tech.
June 02, 2018
Recall notice on my Ford Fusion Service was perfect and very prompt all the people I spoke with were great and took care of all my needs and I was done in less than an hour I forgot Service was perfect and very prompt all the people I spoke with were great and took care of all my needs and I was done in less than an hour I forgot the name of the person who took care of me but he was great More
by Gordon39
Employees Worked With
May 07, 2018
Excellent and prompt service. Great check-in attention and explanation of work on the front-end to start. Follow-up was excellent to give a status update and car ready prior to es Great check-in attention and explanation of work on the front-end to start. Follow-up was excellent to give a status update and car ready prior to estimated time. Stephanie is a great service advisor. More
by Pharrisp
Employees Worked With
Stephanie
May 06, 2018
Quick service This was the shortest wait time I have ever had at this quick lane. I don’t get a lot of time off from work during the week so quick service is import This was the shortest wait time I have ever had at this quick lane. I don’t get a lot of time off from work during the week so quick service is important to me and I appreciated my short wait today. More
by Puggy
Employees Worked With
