Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
149 Reviews of Northside Ford - Service Center
Sort by
December 18, 2018
Dave was awesome but it took too long to finish the job. Dave in service saved the day on this job. Overall service was great, but it should not take as long as it did. He came through and delivered the ca Dave in service saved the day on this job. Overall service was great, but it should not take as long as it did. He came through and delivered the car personally to my home. That is excellent service. More
by Cyoung
December 15, 2018
As fast as NASCAR pit crew Brought my 2017 mustang in to have a tire replaced I was in & out within minutes.Service writer Mr Koehler assured me that everything would be done no Brought my 2017 mustang in to have a tire replaced I was in & out within minutes.Service writer Mr Koehler assured me that everything would be done not only quick but correct.He was friendly, very informative & knowledgeable.Even made me aware of some rebate savings.Thanks Mr Koehler & crew along with North Side Ford for making it such an easy decision to make you all my exclusive dealer!!! More
by Charles L
Employees Worked With
Kevin Boucher
December 12, 2018
Service Due Great customer service, performed all necessary services that were due and completed my recall as well. Kept me posted on the status of my truck throu Great customer service, performed all necessary services that were due and completed my recall as well. Kept me posted on the status of my truck through out the day. Would recommend! More
by Bobby
Employees Worked With
Jonathan in service
December 12, 2018
Service The service performed was great, and done in a very timely manner. I would definitely recommend this dealership to Ford owners. The facility was in or The service performed was great, and done in a very timely manner. I would definitely recommend this dealership to Ford owners. The facility was in order, and the customer service was awesome. More
by Minton3
Employees Worked With
Mr. Kohler
September 28, 2018
Could not use coupon because oil for 2016 Honda is not stock Have N.S. Ford coupon sent me by mail but could not use it. Although N.S. ads say they service "all makes of vehicles" they would not do an oil change Have N.S. Ford coupon sent me by mail but could not use it. Although N.S. ads say they service "all makes of vehicles" they would not do an oil change for me. My 2016 Honda Owner Guide " Specifies Premium Grade 0W-20 detergent oil and the N.S. coupon provides Motorcraft Synthetic Blend which would surely meet Honda approval. The service man only had a pretty lame excuse that N.S. only had the 0W-20 oil in bottles so it would therefore cost me $20 extra. How can N.S. be in business and not stock the popular 0W-20??? How many other coupons have been voided (at $20 each) by N.S,. using this fake "bait and switch" reason?? Lesson learned: Don't trust N.S.Ford ads or info. More
by Honda man
Employees Worked With
September 11, 2018
Valued accounts They will write down a price and they will honor the deal for a month! I’m still waiting on my full detailing but it difficult to get this done when y They will write down a price and they will honor the deal for a month! I’m still waiting on my full detailing but it difficult to get this done when you live out of town and have to make an appointment. Ford corporation ought to make it easier for these dealerships to service accounts without feeling like they are losing loyalty from their clientele. More
by My Money
September 10, 2018
Loose change I appreciate the guy who took my all quarters leaving the nickels and dimes. Would have made for hard time feeding the meter without them. I appreciate the guy who took my all quarters leaving the nickels and dimes. Would have made for hard time feeding the meter without them. More
by Mudd 65
Employees Worked With
Gary
September 06, 2018
Awsome Jon Moreno is my new service advisor . He does a great job for your service dept.....I will not take my truck to jiffy lube anymore ..... Jon Moreno is my new service advisor . He does a great job for your service dept.....I will not take my truck to jiffy lube anymore ..... More
by Jeffgordon
Employees Worked With
Jonathan moreno
September 06, 2018
Horrible Experience Went there to get my car body work done. When I picked the car observed issues with my sliding door opening...It was not working at all ...Which was w Went there to get my car body work done. When I picked the car observed issues with my sliding door opening...It was not working at all ...Which was working fine earlier...And they didn't want to listen the issue and didn't take ownership ... Kept repeating we didn't touch your door... Which was very disappointing.. More
by VVT
Employees Worked With
Mike Anderson
September 05, 2018
Tune up Great customer service. Javier Perez was very detailed and explain all service done to vehicle. Javier always go above and beyond. I will continue to Great customer service. Javier Perez was very detailed and explain all service done to vehicle. Javier always go above and beyond. I will continue to use North side ford. More
by Lookouts@12
Employees Worked With
Javier Perez
