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Northside Ford - Service Center

San Antonio, TX

4.2
170 Reviews

170 Reviews of Northside Ford - Service Center

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May 28, 2025

Mr Charles Young is so helpful. And knows his job. He always get me with the right service person to resolve the issue. More

by orchick13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Mr Charles Young is the best . He is always super helpful and always assigns the best people to assist in repairs for my vehicle. More

by orchick13
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Excellent sales and service personnel, making things simpler whenever possible. Good inventory and communications with customer. More

by Sportfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin Contreras, Jim Lingenhag, Richard Robertson
May 12, 2025

I've been taking my Truck for maintenance and they are absolutely amazing. Very professional, quick and attentive. Last oil change was done under 60 minutes. More

by pomales12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Excellent Customer Service. The Quick Lane serviced my vehicle promptly and called me as soon as it was ready. More

by lrb1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Richard Robertson is great to work with in service. He is efficient and provides updates in a timely manner. The quality of work is great. Thank you More

by Tigger11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Robertson
April 07, 2025

Charles is the best at the Quick Lane. He’s responsive and solution oriented. Adam is a great help! Thank you Quick Lane for all the help! More

by BrianGutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Adam in Quick Lane
March 08, 2025

Customer service was great(Mitchel Quigley). Explanation of service needed was very thorough. Mitchel was highly professional, courteous, and prompt when getting back to me with answers. More

by paulopez1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Quigley
March 04, 2025

R. Robertson and the service team are great to work with. I purchased my truck from Northside ford and take it in for oil changes. Their service team and Richard are excellent More

by Lauramhernandez210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Robertson and another female in service have been great
March 04, 2025

I visited northside ford to have my truck checked out my service rep was gary conn he was very helpful he went above and beyond ,he called me everyday an gave me an update until it was ready ,so i asked him More

by R&R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Conn
1
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