Northside Ford

HAD THE VERY BEST CAR BUYING EVER HAD , DIDN'T SPEND LOT OF VALUABLE TIME HAGLING WITH PRICING AND FINANCING, SALES PERSON JASON PELMEAR WAS VERY INFORMATIVE AND ALSO KNOWLEDGEABLE, MY WIFE MADE HER VERY OF VALUABLE TIME HAGLING WITH PRICING AND FINANCING, SALES PERSON JASON PELMEAR WAS VERY INFORMATIVE AND ALSO KNOWLEDGEABLE, MY WIFE MADE HER VERY FIRST NEW CAR PURCHASE, AND I DRIVE A NISSAN AND AFTER THE EXPERIENCE THERE AT INGRAM PARK NISSAN, I WILL RECOMMMEND NORTHSIDE FORD TO MY FRIENDS AND FAMILY, THE EXPERIENCE WAS AWSOME, AND WHEN I GET READY TO TRADE MY NISSAN , I WILL GO BACK TO NORTHSIDE FORD, AND HOPE JASON WILL BE MY SALES PERSON TO SELL ME MY NEXT VEHICLE- I REALLY WANT A TRUCK. I REALLY FELT VERY HAPPY WITH THE TIME JASON SPENT WITH US AND THERE WAS NEVER ANY PRESSURE TO PURCHASE, YOU'LL BE SEEING ME AND MY FAMILY BACK AT NORTHSIDE FORD AGAIN. TRUTHFULLY :::: JESUS CORTEZ /VIRGINIA CORTEZ More

I actually had to search out Charles Young. I have bought probably 10 vehicles or so off him in the last about 5 or so years. I like the fact that he is extremely cordial and does not give you the "h bought probably 10 vehicles or so off him in the last about 5 or so years. I like the fact that he is extremely cordial and does not give you the "hand off" (in other words my manager would like to talk to you routine). He also is never pushy and actually lets you decide hey do I really want this vehicle. His demeanor has never been anything but professional and he is a valuable asset to whatever dealership he works at. The whole experience at Northside was nice and I don't believe we ran into anyone that wasn't friendly or wanting to help. Now I'll see how everything goes once I'm in for any type of maintenance. A $50,000 vehicle is a big decision and I know I have a lot of faith and trust in Charles and so that great interaction brings me back to buying from him. Randy More

This was the best new vehicle car experience I have ever had. I left the dealership with the vehicle I was looking for, at the price I wanted to pay and without any ill feelings. It was almost like going had. I left the dealership with the vehicle I was looking for, at the price I wanted to pay and without any ill feelings. It was almost like going to the grocery store to purchase a loaf of bread. I had heard an advertisement on the radio and I called the NorthSide to confirm what I had heard. Curtis answered the phone and told me they had sold the last vehicle that had been prepared for this deal but that there were others vehicles that could be prepared. After some research on the internet I determined it was a deal I could not pass up. The next time I am in the market for a new vehicle I will be calling Curtis and NorthSide ford. More

This was to be the first of four Ford dealerships we planned on visiting before buying the F150. I did lots of research on the truck, so I knew exactly what I was looking for. Wayne Alderman went out planned on visiting before buying the F150. I did lots of research on the truck, so I knew exactly what I was looking for. Wayne Alderman went out of his way to make this deal happen, so we decided not to look any further and bought the truck there. Everyone at the dealership was very friendly and knowledgeable. Thanks, we love the truck. Gary Walski More

One of the best purchases I have EVERY had with a car dealer. Took care of me like family. You thought I was a friend. Thanks Northside Ford. Wayne Alterman, David Starnes and Jim Thompson took care of w dealer. Took care of me like family. You thought I was a friend. Thanks Northside Ford. Wayne Alterman, David Starnes and Jim Thompson took care of we outstanding. The was clean and ready to go when I needed it. A follow up is needed but minor and NSFord is already on top of it. More

Mr Markland worked to insure that the deal I offered was accepted by his sales manager. This was not a small task, since I offered over $2,000 less than the asking price for a used vehicle. Then, he went accepted by his sales manager. This was not a small task, since I offered over $2,000 less than the asking price for a used vehicle. Then, he went the extra mile and had the vehicle washed, vacummed, and filled with gas. It was totally unexpected. Finally, Mr Markland offered to help to get the vehicle home as I could not find someone to drive the car to my home. Mr Curtis Markland is an outstanding employee of Northside Ford and someone you definitely want to do business with. (again and again) More

I really appreciated Marty's patience with me. I was taking my sweet time about selecting the right truck, till I finally picked the one that was right for me. I knew he had other customers waiting; yet taking my sweet time about selecting the right truck, till I finally picked the one that was right for me. I knew he had other customers waiting; yet he gave me his undivided attention, never rushing me. He also explained in detail about every truck I tested and that really impressed me. I will recommend my friends on your service. You have found a long-life customer! Thanks Marty. Sincerely Rey Hinojosa More

The staff at Northside Ford did an excellent job of taking care of us. They made sure we left with the vehicle we wanted, with the accessories we wanted, at the price we needed. They were very patient taking care of us. They made sure we left with the vehicle we wanted, with the accessories we wanted, at the price we needed. They were very patient with us as we changed our mind with the vehicle we wanted 3 times. The customer service was fantastic, and we will definitely make Northside Ford our preferred dealer for future purchases. More

We were interested in a new Escape, which we found at this dealership. We discussed price, which we were able to come to an agreement without the usual hassle. Purchasing the car was a 2 hour experienc this dealership. We discussed price, which we were able to come to an agreement without the usual hassle. Purchasing the car was a 2 hour experience - not the usual all day affair, which we appreciated. More

I have purchased many vehicles in my 55 years of age and there was always haggling and in many cases underhanded things the dealerships would do such as try to give me nothing for my trade-in, change the te there was always haggling and in many cases underhanded things the dealerships would do such as try to give me nothing for my trade-in, change the terms of the agreement (literally changing the prices, interest rates, length of payments, etc from one piece of paper to the next) to purposefully try to squeeze me for every nickel...and as I said, many many times in unethical ways. I've always heard dealerships tout no haggle or hassle free dealings, but until now had not actually experienced it. Not only were Kenny and his manager most professional, the numbers provided me were spot on with what I should be paying for the truck (verified through Edmunds). While the amount they quoted me for my trade-in was lower than I knew it was worth, when I saw the entire invoice I saw that they had reduced the sticker price substantially, on top of the incentives that I had already known about and were promised, resulting in an actual lower price for the vehicle than I had anticipated. I had to re-check the math when their offer to me came under the TMV for the vehicle and the offer for my trade-in was above what I knew was the trade-in value. In other words, I was momentarily speechless when I realized this was the case. Then, I thought, here it comes...they'll try to slap on a high interest rate and/or give me a high pressure sales pitch to try to get me to purchase an extended warrenty plan. Again, to my suprise and amazement, they (the finance guy) was able to get me a very low interest rate and did not pressure me regarding the warrenty plan. After purchasing probably 12 or more new cars in my lifetime I can say this truly was a no hassle, and actually enjoyable experience...with no after taste in my mouth or thought in my mind that I had been taken to the cleaners. All dealings were up front, fair and a win win for both parties. I sincerly appreciate it. I will wholeheartedly tell anyone about my positive experience. I've been spreading the word to all who will listen. Thank you. It was great doing business with you!! Stu Cowles More