Northside Ford

Each employee whom I met conveyed a welcoming attitude and friendly greeting along with an offer to assist me. Vivian Aguon responded within hours of my middle-of-the-night submission of an indicatio and friendly greeting along with an offer to assist me. Vivian Aguon responded within hours of my middle-of-the-night submission of an indication of interest in driving and potentially purchasing a new F-150. She was very knowledgeable and first attempted to understand what type of vehicle, price range, options and anticipated use I expected for the truck. The website allowed me to walk into the dealership with a fairly good understanding of various features and benefits. My questions were answered readily and without my feeling I was being "pushed" into making a buying decision. The follow-up with additional options, delivery prep, and spray-in liner was completed as promised. I would recommend Vivian to anyone looking for a new Ford. Northside Ford maintains an excellent web page and they have extended hours to accommodate the service needs of people. More

I always dread working with dealerships and always worry about any hidden information that comes out in the end. Vivian is an honest woman and she tells it like it is! She made the experience of purchasing about any hidden information that comes out in the end. Vivian is an honest woman and she tells it like it is! She made the experience of purchasing a new truck so enjoyable!! With the help of her co-worker Marty Martinez, we were very confident in our purchase and we love our new 2010 Ford F150! You're missing out if you go and work with someone else!! Thank you so much Vivian for all that you do!! :) Marty, you did a great job on showing us the truck and helping us understand all its' features! More

Why I gave the rating I have given, is because I have never had a bad experience with Northside Ford. My sales person Marty Martinez (a very down to earth, easy to talk to and friendly person) is the bes never had a bad experience with Northside Ford. My sales person Marty Martinez (a very down to earth, easy to talk to and friendly person) is the best, he takes his time to make sure we get what we want and are sadisfied with what we purchase. He makes the whole experience of buying a new car as easy on us as possible. The service department at Northside Ford is also great, everyone is so friendly. One time I needed something corrected on a repair and although I could not get there before they closed Dan waited there for me to make sure the problem was corrected. I will ever forget that. Northside Ford and Marty Martinez ROCK. More

I purchased a 2010 Ford Focus SE. I love this car!!! I purchased a 2010 Ford Focus SE. I love this car!!! This buying experience was excellent!!! Surpassed any other dealership purchase I have made in t I purchased a 2010 Ford Focus SE. I love this car!!! This buying experience was excellent!!! Surpassed any other dealership purchase I have made in the past 30 years! No high pressure sales here. The entire staff was very professional,and courteous. My salesman Jason Pelmear was very knowledgeable, down to earth, and explained everything in detail, from options to pricing. I would highly recommend this dealership to everyone!! Keep up the fantastic work!!!! More

My wife and I have delt with northside for quit a while now and I must say it has always been a great experience. Our sales person "Marty Martinez" what can you say about him other then he was great, very now and I must say it has always been a great experience. Our sales person "Marty Martinez" what can you say about him other then he was great, very patient and as my wife told him he was down to earth person to deal with and because of him we will contiue coming back. I would always recommend this dealership & of course Mr. Marty M. to our friends & family!!! More

I filled out an online request for my truck and it was only hours before Danny Armstrong contacted me. Talk about customer service! I was fully impressed with how I was approached over the phone and whe only hours before Danny Armstrong contacted me. Talk about customer service! I was fully impressed with how I was approached over the phone and when I got to the dealer, The welcome was great! Danny never pressured me into anything and made my wife and I feel very at-ease. He explained everything to us in full detail and was up-front with all the fees. There was no "hidden agenda". Simply we were there to buy a truck and Danny made the process very easy! More

I was recommended to this dealership and drove from Dallas to San Antonio to trade in my old car based on the strength of the recommendation. I was able to send all the information they needed to star Dallas to San Antonio to trade in my old car based on the strength of the recommendation. I was able to send all the information they needed to start a preapproval process by email, so that when I got to the dealership, all I had to do was pick out a car. Curtis, Digger, Bill, and the finance team were so fantastic. They helped me pick out a car in the right price range; they assissted me in getting it financed with a decent monthly payment. I was able to find a car in the color I wanted with all the things I was looking for: safety, fuel economy, price, and convenience. I have already recommended the team at North Side Ford to 3 of my friends and family. They really go out of their way to take care of the customer. More

We had a great time buying our new Fusion from Northside Ford. I love the area for the kids to stay occupied while we take care of business! They had so much fun they did not want to leave! Very friendly an Ford. I love the area for the kids to stay occupied while we take care of business! They had so much fun they did not want to leave! Very friendly and comfortable! Marty is awesome! Marty did not pressure us just showed us what we wanted, answered our questions, and waited patiently for our decision! We will be back to buy again! More

I was very happy with the Dealership and the salesman Jaime Gomez as he was very helpful and professional. He answered all of my questions and helped me purchase a truck. The F&I representative was als Jaime Gomez as he was very helpful and professional. He answered all of my questions and helped me purchase a truck. The F&I representative was also very good and explaining to me all of my paper work. Thanks for the experience. Gilbert Granados More

Great experience and Marty did a great job. I was a low pressure deal an they did a great job completing the sale as quickly as possible. They were also very understanding when we went home after the firs pressure deal an they did a great job completing the sale as quickly as possible. They were also very understanding when we went home after the first day to think about our descision...and the USAA discount was another great benefit. More