Northside Ford

I have purchased four vehicles from Northside Ford and Mr. Campbell, and everytime it was a pleasurable and painless experience. Mr. Campbell and other sales staff worked dilligently to find the cars I wa Mr. Campbell, and everytime it was a pleasurable and painless experience. Mr. Campbell and other sales staff worked dilligently to find the cars I wanted, and to obtain the best possible financing. Since doing business with Northside Ford, I actually am still smiling when I make the payments. More

Sara Tolvanen was friendly and answered all the questions I had. She just bent over backwards to help and serve in any way she could. I also appreciate the honesty and availability to be able to get in tou I had. She just bent over backwards to help and serve in any way she could. I also appreciate the honesty and availability to be able to get in touch with her too. The whole car buying experience was enjoyable and I thank her for her help! py More

I have purchased two vehicles within the last two years a Honda which I had a very negative experience on. the other a BMW which wasn't so bad. When it came time to purchase a truck for business which I a Honda which I had a very negative experience on. the other a BMW which wasn't so bad. When it came time to purchase a truck for business which I needed fairly soon. I decided to look around for well rated dealers which is what brought me to Northside Ford. I special ordered it took a little over two months for me to get my truck which was expected . I would also like to say that I had made a mistake and thought that I was way overcharged for a few thousand. However after I posted a review I was contacted by Matt Starnes who reviewed my paperwork and found that there were no discrepancies at least not as bad as what I had first thought. Which is in it self refreshing seeing how most dealers after they have your money don't seem to care. However I still feel that I was overcharged $355. Although seeing how Wayne Alderman took me down to the gas station and filled my tank up before I left I guess I could consider it only $300. Wayne and I had made an agreement over the Internet for an out the door price. When I got there. There was a window etching attached to the invoice which is $399. I explained that I did not want that. To make a long story short Jerry Valdez said that they would throw it in free. I feel that it was simply discounted. I guess the problem I have with it is that my insurance agent from State Farm would not recognize their etching because it does not include the vehicle identification number. Which I think most people associate with the term etching. Maybe I should look into going to Allstate and see what they say about it. All in all I had a good experience with this dealership Matt Starnes certainly turned things around for me. I will probably come back in the future and would recommend them to others. Bottom line From what I experienced with just communicating with other dealerships Northside Ford is probably the best dealership in town. More

Jason treated us(Nathaniel and Linda Reed) very well. It's good to see the same people who has helped us in our previous purchase. That is what makes us repeated customers. Again thank you Northside Ford It's good to see the same people who has helped us in our previous purchase. That is what makes us repeated customers. Again thank you Northside Ford family. The Reed Family More

My wife surprised me with a new F-150. She says the Salesperson (Rick Huelsenbeck) was very patient and helpful in getting exactly what she wanted. I love the truck and everybody we came into contact Salesperson (Rick Huelsenbeck) was very patient and helpful in getting exactly what she wanted. I love the truck and everybody we came into contact at Northside Ford were helpful and professional. They took extra time to explain every function and option on the truck and introduced us to the service department area, in case we needed them in the future. Rick took extra time to program my cell phone for use in the truck. I would not hesitate to recommend Northside Ford to family and friends. My wife is equally impressed with the level of professionalism and product knowledge the staff had. They made us feel special and even went the extra mile to put a big bow on the truck for her to surprise me. We love the truck. Thank you to everyone at Northside Ford and especially Rick Huelsenbeck for assisting my wife in picking out this special truck for us. More

Mr. Anthony was very friendly. He did not act like a typical salesman-(pushy, trying to get you to do what you cant afford, not listening to what you are telling them you can do as a buyer). Mr. Anthony typical salesman-(pushy, trying to get you to do what you cant afford, not listening to what you are telling them you can do as a buyer). Mr. Anthony was nothing like that. he listened to what we wanted and what we could do and worked with us. he wasn't pushy at all and was very professional. More

This was my second truck that I have purchased from Northside Ford by working with Carl Campbell. Quite honestly, I would purchase a Ford vehicle anywhere else. The people at Northside are friendly, Northside Ford by working with Carl Campbell. Quite honestly, I would purchase a Ford vehicle anywhere else. The people at Northside are friendly, upfront and honest, and whether I'm working with new car sales or the service department, they have always lived up to their reputation of customer satisfaction. With this dealership, they don't play the usual car sales games with you, so it makes the whole process much more amicable and trusting. The ease of consummating a transaction is second to none. I was able to satisfactorily complete the entire sale in a shorter time at Northside than any other dealership I've ever bought from, and that's saying something since I've owned more than 25 vehicles in my life. I was very happy with the pricing, the value placed on my trade in, and the overall care taken by the Northside staff in working with me. I've been to the other dealerships before, and trust me, there's no comparison to the guys at Northside. They're great, and when my new truck is ready to be traded in, and it's time to buy another one, I'll be back at Northside working with Carl Campbell again. There's just no sense in wasting time with the other car dealers. I just don't need the aggravation from them, when I know that Northside and Carl are there to make the deal so much easier. Do yourself a favor, and check them out, you'll be glad you did. More

Everyone that we talked to at Northside Ford was extremely helpful especially Vivian. Vivian has been wonderful to follow up and keep me updated on everything both before the sale was actually made extremely helpful especially Vivian. Vivian has been wonderful to follow up and keep me updated on everything both before the sale was actually made and after. I will definitely recommend Vivian and Northside Ford to anyone. Awesome service!!! More

I was very happy with the experience at Northside Ford. Dino was a very thorough sales person and very courteous. Also the finance manager was exceptional. I would gladly recommend this dealer to anyone to Dino was a very thorough sales person and very courteous. Also the finance manager was exceptional. I would gladly recommend this dealer to anyone to do business. I am very pleased with my new truck and the service I received. More

I have bought several cars and some of our family and freinds have bought cars from this dealer and most of all Marty. Marty is great to work with and he is not pushy. Price is not always the answer in b freinds have bought cars from this dealer and most of all Marty. Marty is great to work with and he is not pushy. Price is not always the answer in buying cars, sales and service maen more. Northside and Marty are more then just care salemen. More