Northside Ford

The dealership was very spacious, comfortable, clean and very friendly. Stephanie in the service department was exceptional in helping me schedule periodic service work and Rowdy Huff in the sales departme very friendly. Stephanie in the service department was exceptional in helping me schedule periodic service work and Rowdy Huff in the sales department was excellent in helping me special order a new 2011 truck from the factory. Rowdy is proactive in calling me to give me updates on the progress of my truck order and Northside Ford gave me more for my trade in than any one else. Chad in the finance department is very experienced in the whole dealership and explaining so many buying options for my new vehicle. There is a discount Enterprise car rental center in the dealership and both Stephanie and Ryan have helped me with a rental in the past by always having a vehicle on the spot in minutes, no waiting. When I didn't need a rental car, Northside Ford has a driver who will take me to the office or home and pick me up to take me back to the dealership when my vehicle is ready. Northside ford has a quicklube center that has better prices than the other oil change places. When I had questions on my maintenance repairs, Jerry in service would come out and take the time to explain any repairs and maintenance questions I had. Thanks John More

Mr. Young takes the "Dread" from purchasing a new car. He replied to my internet request quickly and answered all my questions. I had been researching a vehicle for 6 mos; the same day we spoke new car. He replied to my internet request quickly and answered all my questions. I had been researching a vehicle for 6 mos; the same day we spoke I met with him in his office. I truly felt he was sincere in helping me get the vehicle I wanted in the price range I set. I have been driving Jaguars for 15 years, plan on keeping a "Jag" but am crazy about my new Ford Escort and all the options. Five neighbors have asked for Charles' name and I know my family is in awe of the "syncmyride" option that even a 64 yr old like myself can operate. Thank you Mr. Young for getting exactly what I need and want as well as taking the time to explain all the "extras" to me. My experience was not Great; it was Excellent! More

This is the third vehicle we have purchased from Jason and it won't be our last. Jason goes above and beyond each and every time. He is very organized, professional and has an ability to work with you t and it won't be our last. Jason goes above and beyond each and every time. He is very organized, professional and has an ability to work with you to ensure you are fully satisfied. I highly recommend this dealership and Jason. Together they are a winning combination! More

Just Great to deal with, you really want to buy a car...then they really will do everything they can to make the experience a good one! They did everything i asked and did it quickly. Having w car...then they really will do everything they can to make the experience a good one! They did everything i asked and did it quickly. Having written this.....one important tip for any car buyer.... "Buy only at the last 3 days of any month!" Good Luck and Viva La Ford! More

Carl was great and i love my new explorer. I am very pleased with my trade in amount and the condition of my new car. The sales people made the process very easy and seamless. I would reccommend Northsi pleased with my trade in amount and the condition of my new car. The sales people made the process very easy and seamless. I would reccommend Northside Ford to anyone I know that is in the market to buy a new car. More

Kurt really helped in every way possible, also Was very Kurt really helped in every way possible, also Was very knowledgeable about the pick ups. He Also worked really hard to get me the best Deal possib Kurt really helped in every way possible, also Was very knowledgeable about the pick ups. He Also worked really hard to get me the best Deal possible and treated me with the up most Respect and not to mention made laugh. Kurt was very nice to me and never felt pressured. Thank you Tomas Rangel More

Stephen and Jim (Manager) were great. Answered all questions and found the exact truck I was looking for. After I found the truck, we discussed upgrades and picked bigger tires and a lift kit. They questions and found the exact truck I was looking for. After I found the truck, we discussed upgrades and picked bigger tires and a lift kit. They gave me a used to truck to drive around in while they upgraded my truck. Excellent! More

My wife and I went to Northside Ford this past Saturday March 26th to shop for a new 2011 Ford Explorer. We were greeted by Connie Black who was very nice and helpful as we went through the buying process March 26th to shop for a new 2011 Ford Explorer. We were greeted by Connie Black who was very nice and helpful as we went through the buying process. She did not pressure us into anything we didn't want to do and was really great to work with through the whole process. If she didn't know the answer to a question, she would go find out. I would definitely recommend Northside Ford and especially Connie Black to anyone who is shopping for a car. It was definitely a refreshing experience from the normal car buying experience. Mark 3/28/2011 More

This salesman uses deceitful practices and is not to be trusted. I called him to cancel my appointment and he asked why and told me that he had to cancelled a family mater to meet me with an attitude and t trusted. I called him to cancel my appointment and he asked why and told me that he had to cancelled a family mater to meet me with an attitude and that he was waiting for me. I told him that I did not want to pay more than the monthly payment on my actual lease on a new lease and he said come by the dealership and I will match the price on a new f150. I meet his assistant because he was busy doing another sale and after an hour and half he comes in and gives me a payment almost a 100 dollars higher than the one he said he will honor. I said no thanks and then he started saying something hear me up and I said No thank you again he continued to raised his voice and storms out the office saying "I can't deal with you" leaving his assistant speechless. Mr. Campbell made me waste my time and his sales tactics are bad and his manners are worse. More

Having recently had a wreck which totaled my previous vehicle, I was already under a great deal of stress. That, coupled with a less-than-stellar credit score, had me panicking. Years ago, I financed a vehicle, I was already under a great deal of stress. That, coupled with a less-than-stellar credit score, had me panicking. Years ago, I financed a Ford Ranger so I decided to try Ford again. I went to nsford.com, completed an preliminary application and it came back with an immediate pre-qualification! I went in the next day, talked with Mr. Freddie Anthony in the Internet Sales Dept., who worked hard to find me the right car (and the right financing), and a couple of hours later drove away in a new 2011 Ford Focus with Sync, Sirius satellite radio and, best of all, 3.9% financing! I am extremely impressed with the level of service I experienced! From start to finish, I was treated with respect, courtesy and absolute professionalism. I could not have asked for a better experience!! More