Northside Ford

We worked with Freddie Anthony and he provided great customer service. Most people do not enjoy purchasing a vehicle because the process takes long sometimes. This was such a great experience, if felt l customer service. Most people do not enjoy purchasing a vehicle because the process takes long sometimes. This was such a great experience, if felt like we were in and out in a matter of no time. I would definetly recommend this dealership to anyone. More

2nd vehicle purchased from this dealership. Best experience so far. Above and beyond in customer service. Few minor detail problems with the vehicle upon delivery, but everything was taken care of experience so far. Above and beyond in customer service. Few minor detail problems with the vehicle upon delivery, but everything was taken care of on return visit, and I am very happy with my purchase. Danny set up my sync and showed me some of the sync features, and made the whole process very enjoyable. More

Went in to look at cars since I wanted to buy a new car for my wifes birthday and was greeted by a man named Charles Young. He was very polite and knowledgeable. He made our shopping experience very pleasa for my wifes birthday and was greeted by a man named Charles Young. He was very polite and knowledgeable. He made our shopping experience very pleasant and really put us at ease. He showed us exactly what we were looking for and got us a very good deal. We were driving off the lot with our new car in just a short time at the dealership. Best car shopping experience I have ever had. More

I had bought trucks before from northside ford and I will keep on buying they really take care of me and I would really recommend them to all my friends. keep on buying they really take care of me and I would really recommend them to all my friends. More

Our sales rep (Bill Glenn) was friendly, polite and not your typical high pressure salesman. He made our car buying experience pleasant and was able to answer all of our questions regarding the Fusion we your typical high pressure salesman. He made our car buying experience pleasant and was able to answer all of our questions regarding the Fusion we bought and the dealerships services. We feel he will be available to us even though the sale is complete to answer any concerns or problems we may encounter. We look forward to doing business with him again in the future. More

The truck I was looking for was hard to find, but Charles got it for me. He was very good about keeping me informed of the vehicle arrival time. We had the truck off the lot within 10 hours of when it arri got it for me. He was very good about keeping me informed of the vehicle arrival time. We had the truck off the lot within 10 hours of when it arrived. The new truck is awesome, Ford is making some fantastic machines. Just learning the Sync features which are not really advertised that much, but are turning out to be super. Thanks Charles! More

After looking at a new car at the San Marcos dealership, I sent quote requests to four dealers in the area (2-Austin, 1-San Marcos and 1-San Antonio). I specified the features, color, everything so that I w I sent quote requests to four dealers in the area (2-Austin, 1-San Marcos and 1-San Antonio). I specified the features, color, everything so that I would get an accurate quote. Northside Ford was the first and only response when I checked the next morning and they gave me the information I requested, not some automated garbage. I later received a phone call and we discussed what I was looking for. Marty Martinez, the salesman told me it would require ordering the car and building it to my specifications and exactly how much it would cost over invoice. This allowed me to modify my request to build exactly the car I wanted and stay within my price range. At first I was skeptical of all of the positive reviews for Northside Ford at this website. However, I made an appointment to test drive a similar car on the lot and we ordered the car that I wanted. I did not get pressured into buying something already available on the lot. I was patience and waited for it to arrive and there were no suprises with the price at the end. It was a very pleasant experience, no haggling or negotiating. For my next car purchase, I think I will go same route. It was a no BS experience. Also, the day I received my car I got to walk around "the complex". I think they are probably well equipped to work on and make any repairs in the future. Hopefully, I will not find out for some time. More

I just want to recommend Matthew Whitney! He has only been at Northside Ford since January and he is very patient, caring, non threatening, and very understanding. He knows what he had on stock, recomme been at Northside Ford since January and he is very patient, caring, non threatening, and very understanding. He knows what he had on stock, recommended us to drive any new car on his lot, knows his Ford Cars, and performed admirably well after we made a purchase of a 2012 Fusion. His Manager, Charles(?) put too much pressure on us to buy what they had on stock as opposed to our desire to wait for a Fusion Hybrid. He was overly afraid we would not come back if we could not get our Hybrid and finally did give some on the price. One though should never be pressured over waiting for a car to be purchased. Neverthless, Matt was fantastic and we are very satisfied with our Fusion in equipment, color, year and price. It's less than 5 minutes from our home. We just hope the service is as great as Matt was in New Sales. Best of Luck Northside Ford and thanks Matt!!! More

Matt Fisher did an outstanding job representing Northside Ford. He was very knowledgable and was able to answer all of my qestions. I looked at numerous vehicles an he was very patient te entire time. I was Ford. He was very knowledgable and was able to answer all of my qestions. I looked at numerous vehicles an he was very patient te entire time. I was so satisfied with the help he gave me that I bought a truck that day. More

This was my first experience in buying a new car. Chris did a great job in maintaining a calm and professional presentation of my new Ford Fusion. I made the decision to purchase my vehicle late in the eve did a great job in maintaining a calm and professional presentation of my new Ford Fusion. I made the decision to purchase my vehicle late in the evening and Chris as well as Randy (finance dept) made it possible for me to drive off the lot in my new car and return the next day to finalize the transaction. For anyone with the "dealership phobia" I highly recommend visiting Chris Brand at Northside Ford. Oh yes, Chris tambien habla espanol. More