Northside Ford

After purchasing a used BMW from a non-company dealer, I found myself with a really bad deal and really angry. I first went to Northside to look at a Mustang, but settled for the Ford Escape because I reall found myself with a really bad deal and really angry. I first went to Northside to look at a Mustang, but settled for the Ford Escape because I really needed something with a lot of cargo space. Curtis was incredibly helpful and really honest with me, much more so than the used dealer I worked with before. I have had the Escape for only a few days but have absolutely no complaints about the vehicle. My experience with Northside was very good, and they were actually able to get me a better deal on my car than I had expected, with some extras I hadn't thought of myself. I really like this dealership, and they have checked up on me since I bought the vehicle, which is really nice. I would recommend this dealership to someone else looking for a Ford. More

I was very happy with the way everything went. I shopped online first. After finding what I was interested in, I set up an appointment to test drive and meet with Mr. Alderman. He was very friendly and gre online first. After finding what I was interested in, I set up an appointment to test drive and meet with Mr. Alderman. He was very friendly and greeted me immediately upon my arrival. After I made my decision on the purchase I was going to make, he accepted my offer and immediately went to get me financed. In no time, and I mean that literally, I was approved and I was headed out the door with my truck. I could not believe how fast everything went and am glad that no time of mine was wasted. Great job Northside Ford! I will definitely shop there again and recommend this establishment very highly. More

Rowdy was outstanding at taking care of exactly what I wanted and did it efficiently while being a pleasant person to work with. Thanks for the excellent car purchasing experience. I am a repeat customer wanted and did it efficiently while being a pleasant person to work with. Thanks for the excellent car purchasing experience. I am a repeat customer and will continue to be in the future. Thanks! Dr Bell More

After locating the vehicle I was interested in on the dealership's website, I sent them an email requesting a price for the vehicle. I was quickly contacted by email and telephone by the sales person. dealership's website, I sent them an email requesting a price for the vehicle. I was quickly contacted by email and telephone by the sales person. Less than 24 hours later we had a deal. Since I was buying from out of state I flew into San Antonio, caught a ride to my hotel on the hotel shuttle and the sales person picked me up the next morning an drove me to the dealership. Couldn't have been easier. The dealership is only a couple of miles from the airport and they would have picked me up directly from the airport if I hade arrived during business hours. The sales price was right around invoice. The only thing to be aware of is that the dealership adds a $50.00 document fee and a $74.06 dealer's inventory tax fee to the price we negotiated. Since these fees do nothing more than add to the dealers bottom line and are not really government fees it was a small disappointment in an otherwise very pleasant experience. Overall I would recommend contacting sales person Vivian Aguon at Northside Ford for a great deal and a low hassle purchase of a new Ford and I would buy from her again. More

Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. G experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. More

This was the fastest car purchase we have ever made. Everyone was very friendly and the car is just what we wanted. Vivian was very efficient in her handling of the sale. We would purchase again from Everyone was very friendly and the car is just what we wanted. Vivian was very efficient in her handling of the sale. We would purchase again from this dealership. I have never been given a tour of the facilities to familiarize us with a service department which Vivian did and it was a nice touch for when we bring the car back in for service. More

I went into Northside Ford to purchase a Ford Edge. I had done a lot of research and had a specific color and options in mind. Vivian did an awesome job of insuring all my requirements were met. When i had done a lot of research and had a specific color and options in mind. Vivian did an awesome job of insuring all my requirements were met. When it came time to complete the financing paperwork, Marc was great. He worked very hard to make sure I got the best deal. I have purchased several cars from different dealers and have felt at times because I am a female I am not always taken seriously. This was not the case at Northside and I am so appreciative of that. I would definately recommend Northside Ford to a friend or family member. A big 'Thank You' to everyone. More

I have had my share in different dealers and I believe Northside Ford has been the best I don't of any other place that the fastest in getting me in and out in a new car with Vivian been the nicest women Northside Ford has been the best I don't of any other place that the fastest in getting me in and out in a new car with Vivian been the nicest women and by far the best deal maker and price handler ever! I really appreicate everything that she did for me in this deal. And most importantly my father was very satisfied! Thanks a Million Vivian and Northside Ford for getting me what I want! Again Thanks, Sylvia Franco More

My overall experience with this dealership was fair. The only reason it was not great was the lack of communication; I understand that there is a game in the car buying business. While I did not purchase a only reason it was not great was the lack of communication; I understand that there is a game in the car buying business. While I did not purchase a vehicle with them, I would still recommend working with them. My frustration stems from the Management not listening to the needs of the customer. I told my salesman from the beginning what my needs were, and what I was able to, and willing to do. I hid nothing in the process of buying a car, and yet my needs were not heard by the "Boss". In barttering there is some back and forth, some negotiating, but when you are told from the start that there are certain things that are downright unrealistic, why is it that the big bad "boss" doesn't listen to those concerns. Again, I strongly urge people to deal with Northside Ford, but also want to inform the buyer; be very clear that you will only accept a deal on your terms. Do what I did, if they are unwilling/unable to meet your needs, leave! More

I was happy that Kenny met us directly once we arrived and was thrilled that he took the time to find us a vehicle, even though it had just arrived and was not quite ready. He did an excellent job of gett and was thrilled that he took the time to find us a vehicle, even though it had just arrived and was not quite ready. He did an excellent job of getting me the payments I wanted and stayed very late making sure all the paperwork was done and that the vehicle would be delivered correctly. More