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Northside Ford
San Antonio, TX
1,070 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,070 reviews
March 12, 2019
Excellent service This place has amazing customer service, they explain everything to you and answer the questions you have. They are very attentive and never take too This place has amazing customer service, they explain everything to you and answer the questions you have. They are very attentive and never take too long to get your car serviced. More
by Heather
Employees Worked With
Michael Vasquez
March 12, 2019
Very professional, timely updates, great waiting area The service professionals are always professional and provide me with timely updates to my vehicles service progress. They keep track of all my servic The service professionals are always professional and provide me with timely updates to my vehicles service progress. They keep track of all my service history to make informed suggestions of what services are coming up. The waiting area has high speed WiFi, plenty of seating area, and good affordable food More
by Rfarish
Employees Worked With
Dave Llewelyn
March 12, 2019
Excellelent The only retraction was not having the complimentary car wash offered to me when it was to others which I over heard. I’m sure it was an over sight an The only retraction was not having the complimentary car wash offered to me when it was to others which I over heard. I’m sure it was an over sight and I did get it after I asked about it. I meant say distraction in the opening sentence. More
by 123Sonny
Employees Worked With
March 12, 2019
Service Department I took my suv in for a recall and worked with Chris Sanders who went above and beyond to provide great service. Would also like to give a shout out to I took my suv in for a recall and worked with Chris Sanders who went above and beyond to provide great service. Would also like to give a shout out to Jonathan Moreno in the quicklane department who assists me with the my last oil change and the general upkeep of my truck. I have bought two suv’s From Northside Ford and I have never met anyone at Northside I didn’t like. They are always friendly and give great customer service...thanks for all you do! More
by sao4ever
Employees Worked With
March 10, 2019
Not Customer Obsessed My Car was with Ford for 8 days with no car loaner after spending 3K dollars. This is horrible and they did not care. I was told there is an Enterpr My Car was with Ford for 8 days with no car loaner after spending 3K dollars. This is horrible and they did not care. I was told there is an Enterprise in the building.. Horrible! More
by Milton0896
Employees Worked With
Stephanie Rocha
March 09, 2019
Outstanding customer service Stephanie Rocha provided excellent customer service she kept me informed and provided me frequent updates on my vehicle. Stephanie assisted me with Stephanie Rocha provided excellent customer service she kept me informed and provided me frequent updates on my vehicle. Stephanie assisted me with getting my truck towed in to the dealership. More
by Scott.figueroa70
Employees Worked With
Stephanie Rocha
March 09, 2019
Easy n, Easy out/High Quality Service Made my repairs without fuss or time waste. Nice Job on changing out a bumped bumper on my 2012 Sequoia. Looks like new! Thank you! Made my repairs without fuss or time waste. Nice Job on changing out a bumped bumper on my 2012 Sequoia. Looks like new! Thank you! More
by bUFFALO bILL 43
Employees Worked With
michael Hempel
March 07, 2019
Awesome service team Jonathan Cordero is the best service advisor. I came from a different dealership because of lack of communication and bad service. I am happy I came t Jonathan Cordero is the best service advisor. I came from a different dealership because of lack of communication and bad service. I am happy I came to Jonathan. He was courteous, communicative, and very helpful with my service needs. Can not recommend him enough. Thumbs up to Jonathan. More
by BlueRaptor
Employees Worked With
Jonathan cordero
March 07, 2019
Great service Great customer service both during and after purchasing my new vehicle. Jason Vasquez made me feel comfortable, and I didn't feel rushed into purcha Great customer service both during and after purchasing my new vehicle. Jason Vasquez made me feel comfortable, and I didn't feel rushed into purchasing. More
by Satw-1978*
Employees Worked With
March 07, 2019
Great Service Department This was my first visit to Norrhside Ford’s service department and I was very pleased with the quick and professional service I received. Adam was th This was my first visit to Norrhside Ford’s service department and I was very pleased with the quick and professional service I received. Adam was the service representative, he handled my service and recall in an efficient and professional manner. Thanks for the great service! More
by TNugent
Employees Worked With
Adam in the service department
