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Northside Ford

San Antonio, TX

3.5
1,070 Reviews
Northside Ford is Ford Triple Crown Award winning dealer serving San Antonio and South Texas! With our world class service department and full service body shop we are here to serve your every need. We can help you whether you are looking for a new Ford or a quality pre-owned vehicle.
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12300 San Pedro Avenue

San Antonio, TX

78216

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Showing 1,070 reviews

November 22, 2024

I want to thank and give kudos to Gary Conn for going above and beyond in helping my son & I in getting my sons vehicle fixed. He got it done faster than anticipated. I would recommend Gary & North Si More

by lealma63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Conn
November 15, 2024

Northside Ford is what a dealer should be. The sales folks are helpful but not pushy. They are friendly and professional. I just bought my third vehicle from there. From test drive to drivi More

by BCRaptor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I took my F150 in for an oil change and the service was great. I was in and out faster than the estimated time to wait. Friendly and always willing to assist. I would recommend making an appointment, if More

by Maldonadoroberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
October 08, 2024

The service team worked efficiently, communicated and acknowledged every customer, explained the process and all services performed. More

by MavOwner2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown quick oil change employee
September 19, 2024

I have been using Northside Ford for six years and I always get good service every time! More

by jycjourney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Northside Ford had the perfect vehicle for us, after several other Ford dealerships failed to meet our need. Korbie was the best sales associate and finance made everything very quick and simple. We had More

by vickimc2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Engle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korbie
September 10, 2024

This visit was simply to quicklane for an oil change. First come, first serve. The only reason not maxed out at 5 is because of the wait. 2+ hours. I was told when I arrived the projected wait and did co More

by Ford strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quicklane
August 10, 2024

Received a recall notice on our F150 & set up an appointment. Two days prior they called as asked if we would like to change it to an home appointment. Heck Yea! They arrived on time and did the More

by miltrip
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Northside Ford responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with your F150's recall service at Northside Ford. Our goal is to provide convenient and efficient service, and it's great to know we met your expectations. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future! Safe driving! Sincerely, The Northside Ford Team (210) 525-9800

July 25, 2024

Northside Ford team and specifically Korbie Contreras were great throughout purchase process of my new vehicle. More

by laura40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korbie Contreras
Jul 26, 2024 -

Northside Ford responded

Thank you for choosing Northside Ford, Laura. We appreciate your positive feedback about our team's support during your vehicle purchase. If you have any more feedback or need further assistance, feel free to reach out to us. We look forward to serving you again in the future! Sincerely, The Northside Ford Team (210) 525-9800

June 01, 2024

Worked with salesman on buying a car 3 months ago at Northside Ford - had all the details worked out-had a long drive to get to the dealership/ came in ready to buy- check in hand- - last minute look fo More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne
Jun 04, 2024 -

Northside Ford responded

Thank you for sharing your experience with us. We appreciate you taking the time to provide feedback on your recent visits to Northside Ford. Your feedback is valuable to us, and we assure you that we take it seriously. Please feel free to reach out to us directly. We value the opportunity to assist you and would like the chance to regain your trust in Northside Ford. Sincerely, The Northside Ford Team (210) 525-9800

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