Northside Chevrolet

Sale and Finance manager Fabiola Esquivel sale person and finance manager Cody Day like to scam customers they tell you a price and when everything is done it’s a different price and they will not tell you u finance manager Cody Day like to scam customers they tell you a price and when everything is done it’s a different price and they will not tell you until you get your first payment I will never recommend Northside Chevrolet my first time buying a new car and the last time. Don’t get scam like me beware they like to brainwash you . More

it was a good sale experience and helpful staff , financing was fast and friendly . I would recommend to all family and friends financing was fast and friendly . I would recommend to all family and friends More

Took my 2018 chev colorado vehicle in to dealership for three issues. Two were fixed. Steering wheel issue continued. Took it back to fix. Dealership Could not diagnose the issue. Could not duplicate the three issues. Two were fixed. Steering wheel issue continued. Took it back to fix. Dealership Could not diagnose the issue. Could not duplicate the issue. Released the truck back to me after I had concerns for the issue happening while driving. Service advisor commented "lucky it hasn't happen on the road". I told him (chri ramos) I was concerned about my safety on the road. Lupe lara released the vehicle back to me after supposedly taking the symptoms of the issue in some data base or something. Next thing you know he's calling me telling me " Mr Rocha your vehicle is ready for pickup". I asked what about the check on the database or whatever. He's stated "no hits came back". So I picked up my vehicle drove home and as soon as I drove up my driveway, the initial issue happened again. I drove it to get some dinner and the vehicle gave out on me. Many warning lights came on. I couldn't accelerate my vehicle while I pressed the accelerator. It began to move forward at a very low speed of rate. I had to call my roadside assistants to tow my truck to the dealership. From the initial visit until now. My vehicle has been in the shop two weeks. When I asked about a rental, I was told five people were ahead of me. This has the worst experience I've had with any dealership. I've purchased two vehicles from this dealership and was planning to buy another one. Needless to say my business with this dealership is now severed. This issue has to be resolved. More

Cristobal Cavazos is a lying, cheating, and slimy dealer who will lie to your face and steal your money if you let him. Do not do business with him. who will lie to your face and steal your money if you let him. Do not do business with him. More

Had to call On Star to tow my 2021 Chevy Silverado Z71 as I was driving on NLoop 1604 Warning was Low Power until I lost power and truck turned off and would not start again. Got towed to Northside Chevrolet I was driving on NLoop 1604 Warning was Low Power until I lost power and truck turned off and would not start again. Got towed to Northside Chevrolet. Two days later after diagnosed it they said it was the after market floodlights which I hardly ever turn on caused the battery to drain. My question how can floodlights that are not On drain the battery when truck is running and the alternator should be recharging the battery???? I wonder if they believe the response they provided does not make sense to me. Plus I should have Bumper to Bumper but I was still charged for diagnostics $196. More

DISHONEST SWINDLERS. They will not honor their quotes! Strongly recommend AGAINST doing any business with them. Was quoted a price for a full transmission swap (parts and They will not honor their quotes! Strongly recommend AGAINST doing any business with them. Was quoted a price for a full transmission swap (parts and labor). Ordered the transmission through their parts department and when I called to schedule service they hiked the price by over $2,000 not including tax... claiming they had no records of the quote. My wife used to work in the dealerships so the quote should have at least been in the notes or on a recorded line which they conveniently did not have. They also started sending my calls to voicemail. Spoke to both Mario Davila (Service Director) and Paul Hopkins (General Manager) to give them a chance to honor their original quote. They did not. DO NOT do business with them. I will keep posting this on a regular basis to ensure the review gets seen. More

My experience was the best! Sergio was amazing and made my first time buy experience so special. I got a 2022 trailblazer and had to wait a few months but Sergio made sure to ke Sergio was amazing and made my first time buy experience so special. I got a 2022 trailblazer and had to wait a few months but Sergio made sure to keep us updated! Roger made sure we walked out with the best deals! More

I along with at least 4 others had to wait for over 3 hours for an oil change. When I talked to the rep Jessica Erwin, she stated "It happens". I informed her that she could have notified me about the de hours for an oil change. When I talked to the rep Jessica Erwin, she stated "It happens". I informed her that she could have notified me about the delay. She stated, "Maybe next time I will think about it". WFT! When I asked for a manager she stated in a sarcastic voice "they are all out for lunch". When I ask to speak to the GM she stated he was also gone. WOW! So she got a sales rep to talk to me. She also informed me that the person who sat behind her was her senior rep. But he put his head down like an ostrich with his head in the sand. Jessica Erwin said I could go to Jiffy lube if I wanted better service. I informed her that I have owned a Chevrolet vehicle for over 30 years. She said you are welcome to buy from someone else. I relayed her recommendation to the sales rep. He did not dispute her recommendation he just said "Even though you had a 10 am appointment the other vehicles wanted more service". I just came in for an oil change why did it take over 3 hours? These people have no customer service. They lack respect for long-time loyal customers. I welcome a manager to reach out to speak with me. Most likely they won't. More

BUYER BEWARE! ! I was lied to and my credit score has suffered. Salesman and finance guy both lied to me about running my credit one time only through my own bank. ! I was lied to and my credit score has suffered. Salesman and finance guy both lied to me about running my credit one time only through my own bank. Then said my bank denied me. Referred me to their ken preferred bank which had a higher interest rate. I found out days later that my credit had been run 4 times and never through my bank. I even offered my own financing and they said they used my bank as well and that was when they supposedly got the denial. I so upset that I don’t even want my truck anymore. I hate that they get credit for a purchase I was conned into when I could have got my own bank to approve me for a better rate. HORRIBLE EXPERIENCE AND BUSINESS THIS DEALERSHIP HAS ESTABLISHED. More

Great staff. Quick service and a clean waiting area! Highly recommended. Garrett is a big plus to work with. Quick service and a clean waiting area! Highly recommended. Garrett is a big plus to work with. More