Northside Chevrolet

I am on military duty here in San Antonio Texas. I conducted an inquiry with Northside Cheverolet online and was contacted by a person named Jack. I told him that my credit situation was not the bes I conducted an inquiry with Northside Cheverolet online and was contacted by a person named Jack. I told him that my credit situation was not the best due to some unforeseen circumstances. He advised me that they work with all types of credit situations and to complete a credit application, come to the dealership and talk with one of their sales guys. I made an appointment and was put in contact with Sales Consultant JD Hamzah. I again explained my situation and he was very optimistic and excited to help me. He was professional, considerate, and very willing to do what he could to help me get in the vehicle I wanted. He showed me a few vehicles that fit exactly what I was looking for. We went for a test drive in one of them. We went through the application process, and to my surprise and after being told no by other dealerships, Northside Chevrolet was able to get me approved for the vehicle that I wanted. JD did a great job. I am very pleased with my purchase. Thanks JD. You are doing a great job my brother. More

To make this quick - BEWARE of their bait & switch tactics! Was given a quote on a specific truck. Told the dealer I was going to show up at a certain time. Followed through completely, just for th tactics! Was given a quote on a specific truck. Told the dealer I was going to show up at a certain time. Followed through completely, just for the dealership to tell me the truck was sold just prior to my arrival. No call to inform me of this before driving over an hour across town (Although I requested they do so to avoid an unnecessary trip). They were very persistent about trying to sell me another truck at a much higher price. I’m pretty certain they completely lied about having the first truck in stock to begin with. More

Sale and Finance manager Fabiola Esquivel sale person and finance manager Cody Day like to scam customers they tell you a price and when everything is done it’s a different price and they will not tell you u finance manager Cody Day like to scam customers they tell you a price and when everything is done it’s a different price and they will not tell you until you get your first payment I will never recommend Northside Chevrolet my first time buying a new car and the last time. Don’t get scam like me beware they like to brainwash you . More

it was a good sale experience and helpful staff , financing was fast and friendly . I would recommend to all family and friends financing was fast and friendly . I would recommend to all family and friends More

Took my 2018 chev colorado vehicle in to dealership for three issues. Two were fixed. Steering wheel issue continued. Took it back to fix. Dealership Could not diagnose the issue. Could not duplicate the three issues. Two were fixed. Steering wheel issue continued. Took it back to fix. Dealership Could not diagnose the issue. Could not duplicate the issue. Released the truck back to me after I had concerns for the issue happening while driving. Service advisor commented "lucky it hasn't happen on the road". I told him (chri ramos) I was concerned about my safety on the road. Lupe lara released the vehicle back to me after supposedly taking the symptoms of the issue in some data base or something. Next thing you know he's calling me telling me " Mr Rocha your vehicle is ready for pickup". I asked what about the check on the database or whatever. He's stated "no hits came back". So I picked up my vehicle drove home and as soon as I drove up my driveway, the initial issue happened again. I drove it to get some dinner and the vehicle gave out on me. Many warning lights came on. I couldn't accelerate my vehicle while I pressed the accelerator. It began to move forward at a very low speed of rate. I had to call my roadside assistants to tow my truck to the dealership. From the initial visit until now. My vehicle has been in the shop two weeks. When I asked about a rental, I was told five people were ahead of me. This has the worst experience I've had with any dealership. I've purchased two vehicles from this dealership and was planning to buy another one. Needless to say my business with this dealership is now severed. This issue has to be resolved. More

Cristobal Cavazos is a lying, cheating, and slimy dealer who will lie to your face and steal your money if you let him. Do not do business with him. who will lie to your face and steal your money if you let him. Do not do business with him. More

Had to call On Star to tow my 2021 Chevy Silverado Z71 as I was driving on NLoop 1604 Warning was Low Power until I lost power and truck turned off and would not start again. Got towed to Northside Chevrolet I was driving on NLoop 1604 Warning was Low Power until I lost power and truck turned off and would not start again. Got towed to Northside Chevrolet. Two days later after diagnosed it they said it was the after market floodlights which I hardly ever turn on caused the battery to drain. My question how can floodlights that are not On drain the battery when truck is running and the alternator should be recharging the battery???? I wonder if they believe the response they provided does not make sense to me. Plus I should have Bumper to Bumper but I was still charged for diagnostics $196. More

DISHONEST SWINDLERS. They will not honor their quotes! Strongly recommend AGAINST doing any business with them. Was quoted a price for a full transmission swap (parts and They will not honor their quotes! Strongly recommend AGAINST doing any business with them. Was quoted a price for a full transmission swap (parts and labor). Ordered the transmission through their parts department and when I called to schedule service they hiked the price by over $2,000 not including tax... claiming they had no records of the quote. My wife used to work in the dealerships so the quote should have at least been in the notes or on a recorded line which they conveniently did not have. They also started sending my calls to voicemail. Spoke to both Mario Davila (Service Director) and Paul Hopkins (General Manager) to give them a chance to honor their original quote. They did not. DO NOT do business with them. I will keep posting this on a regular basis to ensure the review gets seen. More

My experience was the best! Sergio was amazing and made my first time buy experience so special. I got a 2022 trailblazer and had to wait a few months but Sergio made sure to ke Sergio was amazing and made my first time buy experience so special. I got a 2022 trailblazer and had to wait a few months but Sergio made sure to keep us updated! Roger made sure we walked out with the best deals! More

I along with at least 4 others had to wait for over 3 hours for an oil change. When I talked to the rep Jessica Erwin, she stated "It happens". I informed her that she could have notified me about the de hours for an oil change. When I talked to the rep Jessica Erwin, she stated "It happens". I informed her that she could have notified me about the delay. She stated, "Maybe next time I will think about it". WFT! When I asked for a manager she stated in a sarcastic voice "they are all out for lunch". When I ask to speak to the GM she stated he was also gone. WOW! So she got a sales rep to talk to me. She also informed me that the person who sat behind her was her senior rep. But he put his head down like an ostrich with his head in the sand. Jessica Erwin said I could go to Jiffy lube if I wanted better service. I informed her that I have owned a Chevrolet vehicle for over 30 years. She said you are welcome to buy from someone else. I relayed her recommendation to the sales rep. He did not dispute her recommendation he just said "Even though you had a 10 am appointment the other vehicles wanted more service". I just came in for an oil change why did it take over 3 hours? These people have no customer service. They lack respect for long-time loyal customers. I welcome a manager to reach out to speak with me. Most likely they won't. More