Northside Chevrolet

Service Department- Roy McClure Roy McClure and his service team are the cream of the crop! I had an issue with my tires (2015 Tahoe) and the sales guys and manager weren't trying t Roy McClure and his service team are the cream of the crop! I had an issue with my tires (2015 Tahoe) and the sales guys and manager weren't trying to help me. They even LIED and said I signed some kind of declination of warrenty for my tires. I told them I would be on my way to the store so see this "declination" I signed. I arrive and they said they didn't have anything. So I finally go straight to the service department (Allen) and he took me to Roy McClure. Roy didn't let me leave the store on a jacked up tire. He took good care of me and made sure the issue was fixed. Now this guy knows INTEGRITY, EXCELLENCE, and GREAT Customer Service! More

My wife and I stopped in late on a Saturday evening to look at a 2013 Chevy Silverado Crewcab. We were met by Andy Heartman, who right away greeted us with a smile. After looking at several trucks, we f look at a 2013 Chevy Silverado Crewcab. We were met by Andy Heartman, who right away greeted us with a smile. After looking at several trucks, we found the one we liked, and I was even allowed to take it home for 3 days, something no dealership had ever offered me before. That did it, I was hooked on the truck, and Tom Benson. I received a fair price on my trade, and floor mats, a bed mat, and even two Chevrolet ball caps were thrown in the deal. Andy and Stephanie were absolute professionals, and a delight to work with through the entire process. I never once felt pressured or misled. The new dealership is beautiful and comfortable, and I recommend it, and Andy and Stephanie now to anyone looking for a car. They'll have my business for many years to come. Simply the best car buying expierience ever! More

My wife and I were looking into purchasing a newer vehicle and had test-driven a Chevy Traverse and really fell in love with that vehicle. We called and spoke to Russell in their "Internet Sales Dept" vehicle and had test-driven a Chevy Traverse and really fell in love with that vehicle. We called and spoke to Russell in their "Internet Sales Dept". We made an appt. to meet with him and we were very surprised by the kindness and "Non-pushy" experience in dealing with him. We knew what we wanted and what we wanted to pay. Russell just helped us in meeting our criteria without all the "xx" that you sometimes have to deal with in other dealerships and their "salespeople". Everything from start to finish was a surprisingly great experience!!! I would definately recommend this dealership and if Russell or David Rice are around, seek them out!!! A. Baez III More

Great experience. Contacted the dealership about the availabity of a specific car that was on the website before driving from Austin to San Antonio. Karissa was assigned to help me once I arrived. She w availabity of a specific car that was on the website before driving from Austin to San Antonio. Karissa was assigned to help me once I arrived. She was very freindly and was knowlegeble about the Lexus ES350 that I was looking at. Once I completed the test drive, we went to her office and I made an offer which was accepted without any counter offers. The price for the car was very fair and well below the retail price. I was out of the dealership within a very short amount of time. This has been the best buying experience that I have had at a conventional dealership. No pressure, no hagling or time wasted. More

ALL OF THE PEOPLE I HAD CONTACT WITH WERE VERY FRIENDLY,PROFESSIONAL,HELPFUL AND CARING.THEY PUT ME IN A NICER VEHICLE 2011 CHEVY SILVERADO,TEXAS EDITION,CREW CAB,COMPARE TO WHAT OTHER DEALERS WER FRIENDLY,PROFESSIONAL,HELPFUL AND CARING.THEY PUT ME IN A NICER VEHICLE 2011 CHEVY SILVERADO,TEXAS EDITION,CREW CAB,COMPARE TO WHAT OTHER DEALERS WERE TRYING TO SELL ME.I TOLD THEM THE SAME PARAMETERS THAT I HAD TOLD THE OTHER DEALERS.THEY NOT ONLY BEAT WHAT THE COMPITION HAD TO OFFER PER VEHICLE I GOT A BETTER INTEREST RATE.I WILL NOT HESITATE TO RECOMEND THEM TO ANYONE. SINCERELY CHARLEY R. BRADLEY More

Alex Benavidez was very helpful in all areas of information & sales in buying my new car. Alex also explained and answered all questions I asked toward buying my new car After buying the car h information & sales in buying my new car. Alex also explained and answered all questions I asked toward buying my new car After buying the car he also explained all the car features and extras to the car Great salesman !!!! Thanks , Richard Belton More

We needed to purchase a new vehicle and Tom Benson Chevrolet offered us the best price on the Equinox we ended up buying. Working with Carissa and Mike was pleasant; both are knowledgeable, profession Chevrolet offered us the best price on the Equinox we ended up buying. Working with Carissa and Mike was pleasant; both are knowledgeable, professional and courteous. The whole process was fairly simple and painless! More

What a great experience I had at Tom Benson Chevrolet. It was easy and hassle free. My Sales Person Larry Meyers was a true professional, friendly, & very informative about my new Corvette I purchased. Buy was easy and hassle free. My Sales Person Larry Meyers was a true professional, friendly, & very informative about my new Corvette I purchased. Buying a car should be this easy! Thank you Tony and Jason for making this easy! Annette York More

This is the best buying experience I have ever had. Every other dealer in town jerked me around. From the minute I arrived at Tom Benson I was greeted with a warm welcome. They had the best selection Every other dealer in town jerked me around. From the minute I arrived at Tom Benson I was greeted with a warm welcome. They had the best selection in town on their pre-owned lot. Tom took me through each step of the buying process informing me what was happening. Took me through the service department getting me a direct contact to get my new vehicle serviced. Even introduced me to some of the mechanics that had been there over 20 years. I would definitely recommend this dealer and Tom Sanders. More

i would never reccomend this dealership to anyone in fact iwould discourage tmem from buying here. frank castillio tells you one price one day then goes up on it the next he did this at least three times in iwould discourage tmem from buying here. frank castillio tells you one price one day then goes up on it the next he did this at least three times in three days.mr.crow on the other hand just wont even call you back now thats real proffesional, and he is the manager,and besides that the vehicles lose their value by half as soon as they are driven off the lot and keeps losing value from then on.i will never buy nothing else from tom benson chevrolet where their word is like the wind you hear it but you dont see it im going to get adodge at least they have better resale value. signed very disappointed-- jimmie deloach More