Northside Chevrolet
San Antonio, TX
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Great Service at Alamo Chevrolet Friendly staff, professional, caring, attentive. What else could you ask for. Cam was great. Though processing was long, I got just what I wanted. Friendly staff, professional, caring, attentive. What else could you ask for. Cam was great. Though processing was long, I got just what I wanted. They made me feel special. More
Great service at Alamo City This is a great dealership with excellent employees like Katrina Cuellar who really does a great job taking care of her customers. I have been coming This is a great dealership with excellent employees like Katrina Cuellar who really does a great job taking care of her customers. I have been coming here for years due to there honesty, integrity, and all around great customer service. No one does it better and I will always return here for my service needs. Thanks Katrina for all your hard work. They also have a top notch service manager in Roy McClure. More
Great service Katrina in the service dep't and Michael Moore in the sales dep't have both been unbelievable to work with - they understand customer service ! Katrina in the service dep't and Michael Moore in the sales dep't have both been unbelievable to work with - they understand customer service ! More
Poor workmanship that you will pay for I took my 2011 camaro here and was shorted 3 quarts of oil which ended up destroying my oil pump and my engine. They refused to accept responsibility I took my 2011 camaro here and was shorted 3 quarts of oil which ended up destroying my oil pump and my engine. They refused to accept responsibility and made me pay for a new engine. They couldn't even install my new engine right without me having to take Myou car back to them 6 times the same day of every pick up for breaking other parts on my car. You will not geto compensated for your trouble. They had my car for 2.5 months because they kept screwing up the repairspecs and thenot tried to pass it off to me broken. Save yourself money and find another dealer. Better yet, don't get a Chevy. More
It's simple , this is the spot to buy a vehicle !! About a month ago I purchased a vehicle from here , I was assisted by Dorian , he was very helpful , they don't make you feel pressured and they reall About a month ago I purchased a vehicle from here , I was assisted by Dorian , he was very helpful , they don't make you feel pressured and they really want to satisfy their customers and actually listen to what you are looking for , they just make you fee very comfortable and I definitely came out of there and still feeling that I'm glad I chose to go there to purchase a vehicle , I highly recommend this place and I'm sure all their staff is awesome but look for the sales person by name of Dorian !!! More
Amazing customer service! My sales person, Damian, went above and beyond making the experience go very smoothly. He made sure I was completely satisfied with my purchase and ha My sales person, Damian, went above and beyond making the experience go very smoothly. He made sure I was completely satisfied with my purchase and handled every detail of accessory installation. I love my new Camero convertible. I will happily recommend Damian and Alamo Cevrolet to everyone! More
Exceeds Expectations Saturday evening I scheduled an appointment to test drive a vehicle I saw on Benson's website for Monday morning. 10 AM first thing, sales rep. Erroly Saturday evening I scheduled an appointment to test drive a vehicle I saw on Benson's website for Monday morning. 10 AM first thing, sales rep. Errolyn Cutkelvin, met me and my parents at the front doors. She immediately informed us that the vehicle was undergoing some minor hail damage repair and she had already requested the vehicle be brought up from the shop. We all went for a test drive; the car was lovely. Errolyn was ready with all pertinent and detailed information about the vehicle. Errolyn asked us into the showroom and invited me to discuss a possible purchase. Errolyn was efficient, accurate and friendly in obtaining and relaying all of my information to the appropriate parties. She followed-up with all the facilitating of the information in an extremely timely manner and kept me informed of where we were throughout the entire process. She was extremely cognizant and respectful of my time and my family's time and pleasant and genuinely engaging throughout the entire process. I was not specifically planning to purchase a vehicle Monday but I did!!!! Errolyn at Tom Benson was an essential and irreplaceable element of the entire process. I love my car! More
Go to David Rosalas he is amazing. I went to Tom Benson because the reviews are amazing. I have been looking for a sonic. So i gave them a call 10 minutes later I am test driving a 2015 I went to Tom Benson because the reviews are amazing. I have been looking for a sonic. So i gave them a call 10 minutes later I am test driving a 2015 sonic and I fell in love. David Rosalas not only found me the perfect car but helped me on every question I had to make sure it was the right car for me. I could not have asked for anyone better. He walked me over everything so I had knowledge. I had gone to another car dealership who had told me "They knew what I wanted and not me because I was a woman, and woman does not know what they want as long as the inside is pretty. " So needless to say i was super scared I was going to be treated the same way. To my surprise the complete opposite happened. That is where I knew this was the place for me. David Rosales made me feel like family. I will forever be thankful to him for his understanding and assistance. If you are looking for a car and want to have a wonderful yet trustworthy experience I am telling you this is the place for you. Thank you Tom Benson Thank you David Rosales. More
Service Department- Roy McClure Roy McClure and his service team are the cream of the crop! I had an issue with my tires (2015 Tahoe) and the sales guys and manager weren't trying t Roy McClure and his service team are the cream of the crop! I had an issue with my tires (2015 Tahoe) and the sales guys and manager weren't trying to help me. They even LIED and said I signed some kind of declination of warrenty for my tires. I told them I would be on my way to the store so see this "declination" I signed. I arrive and they said they didn't have anything. So I finally go straight to the service department (Allen) and he took me to Roy McClure. Roy didn't let me leave the store on a jacked up tire. He took good care of me and made sure the issue was fixed. Now this guy knows INTEGRITY, EXCELLENCE, and GREAT Customer Service! More
My wife and I stopped in late on a Saturday evening to look at a 2013 Chevy Silverado Crewcab. We were met by Andy Heartman, who right away greeted us with a smile. After looking at several trucks, we f look at a 2013 Chevy Silverado Crewcab. We were met by Andy Heartman, who right away greeted us with a smile. After looking at several trucks, we found the one we liked, and I was even allowed to take it home for 3 days, something no dealership had ever offered me before. That did it, I was hooked on the truck, and Tom Benson. I received a fair price on my trade, and floor mats, a bed mat, and even two Chevrolet ball caps were thrown in the deal. Andy and Stephanie were absolute professionals, and a delight to work with through the entire process. I never once felt pressured or misled. The new dealership is beautiful and comfortable, and I recommend it, and Andy and Stephanie now to anyone looking for a car. They'll have my business for many years to come. Simply the best car buying expierience ever! More