Northside Chevrolet

Exceptional car purchase experience. Thank you for making my latest car purchase an exceptional experience. I have purchased many new and pre owned vehicles since I purchased my firs Thank you for making my latest car purchase an exceptional experience. I have purchased many new and pre owned vehicles since I purchased my first car in 1977. My recent car purchase experience at Alamo City Chevrolet was by far the most exceptional in all aspects. My sales associate Mike Gutierrez was exceptional. He was very well versed on the vehicle specifications and operation. He was very familiar with what vehicles were available for sale, helping me find the one that best met my search criterion, without any sales pressure. After I purchased the pre-owned vehicle as is with no warranty, he pointed out that there was a rip on the passenger seat leather which they were going to fix at no charge to me. When I brought the car in the following week to have the seat tear repaired they determined it could not be repaired and they proceeded to replace the lower seat leather at no cost to me. Incredible. My sales manager, Mike Flores, also was exceptional. My usual experience with sales managers required me to do extensive online research to be used for lengthy purchase price and trade in price negotiations. Mike Flores actually provided much of the online research which clearly showed the purchase price he posted up front was a very good value. We also quickly arrived at a trade in price that was in line with online research he also assisted with. My finance manager JJ Rodriguez also was exceptional. Even with a cash purchase like this, I usually have to wait a long time to start the closing and then I am subjected to hard sell theatrics. He quickly prepared the paperwork and met with me after a very short wait. He explained options such as warranties quickly and did not try to hard sell when I told him I was not interested in the warranties. I will definitely recommend Alamo City Chevrolet to others and most definitely will go to Alamo City Chevrolet first when I am ready to buy my next new or pre-owned vehicle. More

not forgotten was looking to buy my wife a new car for mothers day 2018, walked into ACC and met Jennifer Schultz, at first was skeptical of a female car salesperso was looking to buy my wife a new car for mothers day 2018, walked into ACC and met Jennifer Schultz, at first was skeptical of a female car salesperson, but Jennifer was very knowledgeable of her inventory, and I feel that she truly listened to our situation, in the end , we drove out with a brand new 2018 Chevy Malibu LT. Jennifer Schultz has not forgotten about us, as I recently called on her for a favor and she promptly delivered. thank you ACC and thank you Jennifer, hope to do business again in the near future. More

Very good service painless transaction thanks to MATT LOPEZ, dealership was clean and comfortable i am very happy with my 2017 2 ss 6.2L Di 8 speed automatic transmis painless transaction thanks to MATT LOPEZ, dealership was clean and comfortable i am very happy with my 2017 2 ss 6.2L Di 8 speed automatic transmission. Thank you Jack Adams ema il jjadamstx@gmail.com More

Good People Online registration is a great tool, quick response from sales department Matt Lopez. He verified what I wanted came in without appointment but he sti Online registration is a great tool, quick response from sales department Matt Lopez. He verified what I wanted came in without appointment but he still made time to met me as he currently working with customer he had me talk to James Gillean two very good people and both professional very helpful. More

Trading in my camero for 2018 colorado. Sales Advisor T.C. was awesome !! He was great did not give us the run around on our car he was straight forward on getting us in a new truck. Thank y Sales Advisor T.C. was awesome !! He was great did not give us the run around on our car he was straight forward on getting us in a new truck. Thank you T. C. I will see in about 2yrs again😊 More

Great Very good service. I was in and out quickly. Matt Lopez is a talented salesman who listened to my every request. The dealership was willing to work wi Very good service. I was in and out quickly. Matt Lopez is a talented salesman who listened to my every request. The dealership was willing to work with my situation and I walked away with a great deal. More

Comfortable, easy buying experience, go to Alamo 1st! I started my buying process online with James Gillean. Once he found the car I wanted, we worked over the phone and through emails to finalize the dea I started my buying process online with James Gillean. Once he found the car I wanted, we worked over the phone and through emails to finalize the deal. Working with Gary and JJ was a pleasure. My time in the dealership was minimal by my choice but was treated wonderfully by everyone I came in contact with. Don't waste your time, go to Alamo 1st! More

No Pressure I just want to let you know that you have a awesome staff. I meet with Niem Harris. He did a outstanding job. He was very friendly. I had a great I just want to let you know that you have a awesome staff. I meet with Niem Harris. He did a outstanding job. He was very friendly. I had a great experience with him. He was very laid back which I liked. He did not put pressure on you to buy a car which I liked. I went to other dealerships where they put pressure on you which I do not like at all. I do not like high pressured sales people. That does turn me away. More

Got the work done but kept telling me it was almost done. I took my car in twice under warranty. The first time I took it in I asked for a radio update to fix a bluetooth issue, an oil change, and I also had I took my car in twice under warranty. The first time I took it in I asked for a radio update to fix a bluetooth issue, an oil change, and I also had a starting issue. They replaced the battery and then didn't do the radio update as asked and did the oil change but didn't reset the oil monitor in the dash. I reset the oil monitor and checked the radio to find no update done. They didn't say if there was or wasn't an update, they just replaced the battery. Next week I have to take it in because I noticed a clicking sound coming from the blower motor and I ask them to do the radio update again. I set an appointment mind you and when I get there the service advisor tells me that it's going to take a while, about 2 hours. 2 hours later the advisor comes up to me and tells me that it's going to be another hour and a half and tells me that he's going to be heading out and another advisor will finish me off. So I wait an hour and a half then go ask the other advisor for an update. He checks and tells me the update is running on the radio and that it's going to be another 40 mins. I wait an hour and go check to find out the car is done and waiting... so total time 10:15 to 4:00 pm... just shy of 6 hours I'm sitting there for a simple blower motor and radio update The guy on the service drive, not an advisor, was nice enough to give me two free coupons for two free oil changes but with the level of service I got on my two trips I'm not sure I will even use them. More

Great and quick service I was very satisfied. I Took my truck in for normal service. They offered shuttle service. The service was done quickly and they washed the truck. I was very satisfied. I Took my truck in for normal service. They offered shuttle service. The service was done quickly and they washed the truck. More