Northridge Toyota

great experince,..friendly, this was my second car from tamie,...and im very pleased..... i dont have more to write,...if it isnt broke, then don't fix it..... i was very relieved that tamie was still th tamie,...and im very pleased..... i dont have more to write,...if it isnt broke, then don't fix it..... i was very relieved that tamie was still there,...and i always get her postcards in the mail,..and i like how she keep her name and face in my brain with the attention she provide through the mail...thanks a bunch,...tamie and northridge toyota greg a reid More

My experience at Northridge Toyota was smooth from start to drive off. Lisa Plowman....fantastic salesperson, helped me narrow down the car I wanted and the financing was easy. I traded a car in and receiv to drive off. Lisa Plowman....fantastic salesperson, helped me narrow down the car I wanted and the financing was easy. I traded a car in and received a fair price towards the purchase of my Prius. I felt taken care of and when making a purchase this important that is tremendous. More

Alex Grigoryan was my sales rep, and he must be new because he wasn't well educated on the Prius. First Alex and Reggie Badr told me they had no 2010 Prius' left on the lot,and then suddenly they find because he wasn't well educated on the Prius. First Alex and Reggie Badr told me they had no 2010 Prius' left on the lot,and then suddenly they find out there's abt. 6 of them in the back lot. I test drove a blue Prius and it drove well. But I decided on this silver one I bought. Alex didn't even offer me to drive it and said he would check it out, but said, he was sure it was fine, because they had gotten that shipment in just the night before. WELL... after driving it home, when pushing down on the gas peddle, there's a delay in the car shifting into gear. My foot is halfway down before it does go into gear. The picture of the battery on the front dashboard does show that its a full battery either. The blue car I test drove went into gear right away. Alex was a fake, he just wanted to make that sale, and was irritated with me everytime I had a question, and just said "lets move on, and answer questions later. He just was in a hurry to make the sale. He rushed me through all the paper work, and even gave me the wrong date to sign on the bottom of ea. page. I wasn't exactly sure of the exact date, so I just wrote what he told me, of 10/10/10, which actually the date was 10/9/10. Luckily the finance lady had put the right date on everything that she had me fill out. Alex is not even listed on your web-site, so that made me leary. I hope I didn't purchase a lemon. I am planning on calling the dealership today and tell them everything. I didn't sleep at all last night and was in tears. So many complaints about the way Alex hurried me up filling out the paper work, and was a bad salesman. No education in Prius' at all. I traded in a perfectly wonderful 2008 Camry for this Prius. I've just had my eye on the Prius for years now and really wanted one to save money on gas, etc. More

Many times when people go into searching for a car they fear the process being long and drawn out. At Northridge Toyota I didn't experience any of that. I was able to go through the process relatively fast fear the process being long and drawn out. At Northridge Toyota I didn't experience any of that. I was able to go through the process relatively fast and harmless. The staff was attentive, friendly, and welcoming every time my family & I came into the showroom. It honestly made it easier to trust the brand because there was not much if any waiting without an employee making sure I had been helped and properly taken care of. Not only within the car industry but within customer service & sales experiences in general that is very rare, especially when it's genuine. I had a fantastic experience at this dealership and recommend it without hesitation to anyone in search of a new, affordable vehicle and with fantastic customer service. More

My boyfriend and I bought a car from Northridge Toyota and we are so happy. The process was so quick and easy and I got a great deal. I would definitely come back here and would also recommend my friends and we are so happy. The process was so quick and easy and I got a great deal. I would definitely come back here and would also recommend my friends to come to Northridge Toyota. Thank you Tami and Simon! More

I am a repeat customer of Northridge Toyota and have referred several family members and friends. So far our "circle of family and friends" have purchased or leased almost 20 cars from Northridge Toyot referred several family members and friends. So far our "circle of family and friends" have purchased or leased almost 20 cars from Northridge Toyota. The staff is warm, very friendly, trustworthy and super informative. My sales person Inna made me and my family feel like her own family! I can't imagine buying a car from anyone else, and spending time at Northridge Toyota, whether purchasing a new car or having my car serviced, has always been a truly positive experience. More

I have leased/purchased many cars in the past and this was by far my best experience. Everyone I encountered at the dealership was friendy and curteous. They definitely delivered service with a smile. was by far my best experience. Everyone I encountered at the dealership was friendy and curteous. They definitely delivered service with a smile. To top it off, the deal was the best I could find. I will be back for my next vehicle. More

I have been a customer of Northridge Toyota for almost 10 years. Carey Riggsbee in service is a significant reason that I continue to have my vehicles serviced there. Carey is cordial, responsive to my pho years. Carey Riggsbee in service is a significant reason that I continue to have my vehicles serviced there. Carey is cordial, responsive to my phone calls/questions, and never tries to sell me on a service that isn't necessary. Likewise, my experience with Lisa Plowman and Sam DiMaggio in sales has been extremely favorable. Once again, these individuals understand/appreciate that a customer's time is a valuable commodity, and do their best to "cut to the chase." I have purchased two vehicles from Northridge Toyota, and Sam and Lisa are the reason why. Overall, a great dealership that continues to offer superior customer service even after the sale is completed. More

Mirna and Northridge toyota were the best care buying experience i have ever had. Mirna had all the answers to my questions at her finger tips and was a pleasure to deal with!!! I will be sending all of experience i have ever had. Mirna had all the answers to my questions at her finger tips and was a pleasure to deal with!!! I will be sending all of my firends and family to Northridge Toyota. Sam DiMaggio, the GM, was also great help. More

My check engine light came on in my 2005 Prius. I brought it in and left it. They called a few hours later to say it was the inverter water pump and the cost would be $535.00 to replace it. I told them to do it in and left it. They called a few hours later to say it was the inverter water pump and the cost would be $535.00 to replace it. I told them to do so. (What choice did I have?) I picked it up and drove it less than 12 miles before the CEL came on again. Turns out that their mechanic failed to connect the wiring harness to the new pump!?!?! I took pictures in to show them that the wiring harness had not been connected. They were apologetic for their oversight. Conveniently there were no managers on site. I stopped by the Customer Relations Manager's office to explain the problem to her. What did I get out of that? A cup of Earl Grey tea. Come on folks! Let's serioiusly address your problems and own up to your mistakes. Now I'm left wondering how badly damaged this new inverter water pump is due to the mechanic's blatant error in not connecting the wiring harness. This hasn't left a good first impression on me. More