Northridge Toyota

Service evaluation The service for my car was done in a very timely manner. My technician was very polite & very personable. He explained what was needed & gave me an ap The service for my car was done in a very timely manner. My technician was very polite & very personable. He explained what was needed & gave me an approximate time my car would be ready. I really appreciated his honesty & demeanor in interacting with me. More

Best Toyota Dealership in the Valley In and out in less than an hour. Our car was already waiting even before we got to the dealership. Jorge gave us a quick 101 of the car before we lef In and out in less than an hour. Our car was already waiting even before we got to the dealership. Jorge gave us a quick 101 of the car before we left the lot. It was a great experience. Will definitely recommend this dealership. More

service Good customer experience, in and out quick. Gave recommendation for things to be aware of, did not force additional service sales, gave price quotes a Good customer experience, in and out quick. Gave recommendation for things to be aware of, did not force additional service sales, gave price quotes as requested, More

Great Dealership! From the purchase of my 4-Runner to the routine maintenance, this dealership has been great! Service turn times are always fast. Coffee and donuts are From the purchase of my 4-Runner to the routine maintenance, this dealership has been great! Service turn times are always fast. Coffee and donuts are a nice touch. More

Phillip’s Costumer Review Phillip was polite and helpful when we were creating our appointment. He throughly explained the services being provided and answered all of our quest Phillip was polite and helpful when we were creating our appointment. He throughly explained the services being provided and answered all of our questions. After we left we felt assured we understood the actions performed on our car. More

THE BEST SERVICE AT A DEALERSHIP!! I leased my car with this dealership last year and haven’t been disappointed since! Everytime I’m due for a service they send a reminder text and they I leased my car with this dealership last year and haven’t been disappointed since! Everytime I’m due for a service they send a reminder text and they are so quick to schedule an appointment that is convenient for me!! Everyone I’ve dealt with has been so incredibly helpful, but this last time I took my care, Kevin Silva really amazed me with the customer service him and his team provided. I walked in thinking “hmm it’s a Saturday, this process will take at least 2-3 hours”. It only took 50 minutes and they notified me via text and phone call with all the updates. Friendliness goes a long way in customer service and Kevin delivered that and much more. Thank you Northridge Toyota and Thank you Kevin Silva! More

I love the professionalism at this dealership I continue to frequent this dealership due to their professionalism and honesty. I don't feel 'taken advantage of' when I leave and they are always p I continue to frequent this dealership due to their professionalism and honesty. I don't feel 'taken advantage of' when I leave and they are always prompt with their service and will answer my questions without talking down to me. More

Excellent service Thank you Alfonso for the excellent service . It was nice of you to explain everything to me on what needs to be done and most importantly how much it Thank you Alfonso for the excellent service . It was nice of you to explain everything to me on what needs to be done and most importantly how much it would cost me for the repair. It is really imperative for customers like me to get an update and not to be surprised of the bill later on. Thank you so much! Thank you for listening to me as well since everything is new to me now that my dad passed away and I’m so used of him doing all these for me. Thank you for making things so easy. More

Excekkebt service and responsiveness. John Flannigan has always treated me professionally and with courtesy. It is a pleasure to know him and receive his excellent customer service and sup John Flannigan has always treated me professionally and with courtesy. It is a pleasure to know him and receive his excellent customer service and support! More

Great Experience Excellent experience A++. Complete understanding of customer's needs and budget and doing their best to fit in. I highly recommend to family and frien Excellent experience A++. Complete understanding of customer's needs and budget and doing their best to fit in. I highly recommend to family and friends. Thank you Toyota Northridge More