Northridge Toyota
Northridge, CA
Filter Reviews by Keyword
By Type
Showing 812 reviews
Great Service Kevin Silva was a great help to us from start to finish. Everything was explained and our van was taken care of. Service was quick and everyone was po Kevin Silva was a great help to us from start to finish. Everything was explained and our van was taken care of. Service was quick and everyone was polite. More
My service advisor is great! I service my car at Northridge Toyota for one reason. It’s my advisor, John Fernagan (hope no typo, but I’ve known him for so long, he is probably th I service my car at Northridge Toyota for one reason. It’s my advisor, John Fernagan (hope no typo, but I’ve known him for so long, he is probably the best advisor. More
Great Service Courteous, professional. Explained what must be done and informed me on current status of the car and what to do on next service. Offered to book for Courteous, professional. Explained what must be done and informed me on current status of the car and what to do on next service. Offered to book for the next service which I appreciated so much (less hassle). Overall Excellent Customer Service. More
Maintenance Sergio is always friendly and helpful. He cares about making sure I am satisfied with my car and the service. He also always asks if there is anything Sergio is always friendly and helpful. He cares about making sure I am satisfied with my car and the service. He also always asks if there is anything else I need. More
Reliable service Thorough and quick service. Thank you for the peace of mind and reliability that Toyota care provides. The folks at Northridge were courteous and pr Thorough and quick service. Thank you for the peace of mind and reliability that Toyota care provides. The folks at Northridge were courteous and professional. More
Great Service! Javier was courteous and prompt during the whole process. He did a great job in explaining the items that were taken care in the service! Javier was courteous and prompt during the whole process. He did a great job in explaining the items that were taken care in the service! More
service department Whenever I want the repairs and service done right, I go to Toyota of Northridge. My Camry is older, and with the TLC they give me at this dealership, Whenever I want the repairs and service done right, I go to Toyota of Northridge. My Camry is older, and with the TLC they give me at this dealership, I feel safe about driving it another long road. Sam has always treated me with the respect of a high-paying customer while being considerate of my wallet. They have already fielded some very strange situations with my vehicle that I doubt another repair shop would have been able to fix. More
Efficently dealt with Philip Takla dealt with the whole experience professionally and efficiently. He explained the whole process and kept me updated. Repairs took less tim Philip Takla dealt with the whole experience professionally and efficiently. He explained the whole process and kept me updated. Repairs took less time that originally quoted. More
Excellent service! Years ago, the service at Northridge was...not great. However, in recent years they've really stepped it up. It's easy to make an appointment and when Years ago, the service at Northridge was...not great. However, in recent years they've really stepped it up. It's easy to make an appointment and when you drop your car off, they give an accurate time frame for completion. They also don't push 'extras' and the charges are reasonable. More
John was very efficient and took great care of my car. I brought my Avalon in for its one year maintenance service. John Flanagan took great care of both me and my car. He checked me in and then arranged I brought my Avalon in for its one year maintenance service. John Flanagan took great care of both me and my car. He checked me in and then arranged for a Lyft ride for me to go shopping while my car was being worked on. When my car was ready he called to let me know and arranged for a ride back to the dealership. More