Northridge Toyota
Northridge, CA
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No hard pressure sales Sales to Service people have been very nice. No pressure sales compared to most dealerships as I just made a purchase and, they work with you for yo Sales to Service people have been very nice. No pressure sales compared to most dealerships as I just made a purchase and, they work with you for your needs, and service has been good when I have questions to ask. They are eager to answer questions and educate you on your new car that may have more on it than your older model Toyota. Parts people at Northridge Toyota have also always been great, even when my old 2004 Corolla key was not working in the accelerator and would get stuck. Parts people knew it was because the cylinder was dry and new how to properly lube the key a little so when it key was put in cylinder it no longer caused the problem because you have lubricated the cylinder by means of the key properly. More
The Service advisoir, John Flannigan was excellent, Great customer service by Service Advisor, John Flannigan. He was friendly, understood what I wanted, was more than willing to work with me and make Great customer service by Service Advisor, John Flannigan. He was friendly, understood what I wanted, was more than willing to work with me and make suggestions as to what the car really needed right now and what could wait. I could not have been more pleased by my interaction with him. More
Always a positive experience Consistently excellent service of my vehicle since I purchased it at Northridge Toyota in 2006. My service advisor, Alfonso Ramirez, is always pleasa Consistently excellent service of my vehicle since I purchased it at Northridge Toyota in 2006. My service advisor, Alfonso Ramirez, is always pleasant to work with and keeps me informed about the parts of my car that need servicing. The dealership has done a lot to upgrade its systems so that there is a faster, easier flow for customers from check-in to drive away. I really appreciate it. Thank you! More
Love the customer service Service was great I was expecting a washed I had it done before maybe the amount of services for the day could be the issue. Service was great I was expecting a washed I had it done before maybe the amount of services for the day could be the issue. More
Always Excellent service!!!!!! I love my service advisor Sergio Galindo. I always go back to him for my car service. He is friendly, courteous and explains what is needed thoroughly I love my service advisor Sergio Galindo. I always go back to him for my car service. He is friendly, courteous and explains what is needed thoroughly. Thank you!!!!! More
Maintenance Work I love Northridge Toyota...Everyone is helpful, friendly and professional... I have had nothing, but positive experiences there since purchasing my Co I love Northridge Toyota...Everyone is helpful, friendly and professional... I have had nothing, but positive experiences there since purchasing my Corolla in Oct 2017 More
Great experience This was my first time back at this dealer. I used to have all my car service here but had a horrible experience And started going to North Hollywood This was my first time back at this dealer. I used to have all my car service here but had a horrible experience And started going to North Hollywood dealer. My service today was very good Sergio was very helpful and explained all the work and paperwork. I will return to this dealer for future service More
Great service Sam kept me informed and provided excellent service. The repairs were done in a timely manner. I would definitely recommend Northridge Toyota and see Sam kept me informed and provided excellent service. The repairs were done in a timely manner. I would definitely recommend Northridge Toyota and see Sam! More
Javier Villatoro provides excellent service I've been religiously taking my 2017 Toyotal Rav for servicing to the Northridge Toyota dealer since I bought the car. Javier Villatoro has been the I've been religiously taking my 2017 Toyotal Rav for servicing to the Northridge Toyota dealer since I bought the car. Javier Villatoro has been the service advisor several times. The auto service has been fine, and Mr. Villatoro is always professional and thoroughly explains everything. Also I appreciate the environment while I wait for the auto service. They provide coffee, snacks, plug ins for laptops, and a generally comfortable environment for work or relaxing. More
Service I didn’t have an appointment, but my car was serviced and I received a text when it was ready. Everyone was polite and efficient! I didn’t have an appointment, but my car was serviced and I received a text when it was ready. Everyone was polite and efficient! More