Northridge Toyota

The Service advisor Adolfo Ramirez is the best and very knowledgeable. He helped me select the best new tires for my car. He is very kind and deserves to be recognized for all of his hard work. Toyota Nor knowledgeable. He helped me select the best new tires for my car. He is very kind and deserves to be recognized for all of his hard work. Toyota Northridge is lucky to have a good person like him working there. More

Professional and fast service I'm very happy. Professional and fast service. I highly recommend this adviser. I will definitely be back. Very cordial person. Thank you very much. I'm very happy. Professional and fast service. I highly recommend this adviser. I will definitely be back. Very cordial person. Thank you very much. More

Purchased a 2020 ptuis prime on Black Friday weekend. Dealt with Damitri, very, very happy with him. Total time in his office 20mins, in/out👍😎 Dealt with Damitri, very, very happy with him. Total time in his office 20mins, in/out👍😎 More

Car Service Experience Adolfo Ramirez is the best service advisor and he is the only one I go to at Northridge Toyota. He is very kind and always helpful. Every time I have Adolfo Ramirez is the best service advisor and he is the only one I go to at Northridge Toyota. He is very kind and always helpful. Every time I have my car serviced here it is quick and the service been great. More

Lack of ethic and honesty A MUST READ. If you decide to take your car for a service to this dealer BE CAREFUL!!! BE CAREFUL!!!. I never rejected a recommendation until my last A MUST READ. If you decide to take your car for a service to this dealer BE CAREFUL!!! BE CAREFUL!!!. I never rejected a recommendation until my last very bad experience. After a 60k miles I did a major service, then I took my car for a 65k miles service and they came up with many and very EXPENSIVE problems. Brakes ... reasonable but VERY EXPENSIVE $400 when you can get it done for $299 in independent mechanics Injectors cleaning $200 when that service was invoiced to me in the major service. THE WORST IS STILL COMING They “found a cv boot broke” $300 part and labor....I couldn’t believe it I got really pissed and I took my car to an independent Toyota mechanic. He pull up the car and called me...The cv boot was intentionally broken with a pocket screw driver :(....he called a college and without saying nothing came up with he same conclusion. Take your car to the dealer BUT NEVER AGREED ON ALL WHAT THEY SAY BECAUSE THEY LIE AND THEY ARE VERY VERY EXPENSIVE. GOOD LUCK Gabriel Lecour More

Service “Great job” to the service department team of Tim Valdivia. I leased 3 cars at this dealership. Today i was turned away because they would not do my 2 “Great job” to the service department team of Tim Valdivia. I leased 3 cars at this dealership. Today i was turned away because they would not do my 20k service since my free service was expired last month. When i asked if this is 24K or 2 years, i was told i need to read my contract. I’ll be getting my next car at Hamer Toyota. More

Great Work I brought my car in to check out a steering wheel concern. Sarkis had the service workers look into the problem and worked on it. Sarkis was very pol I brought my car in to check out a steering wheel concern. Sarkis had the service workers look into the problem and worked on it. Sarkis was very polite and helpful to me. More

Breath of fresh air This dealership is amazing. I had previously visited several dealerships, and I was getting so frustrated with all the shady tactics. I finally trie This dealership is amazing. I had previously visited several dealerships, and I was getting so frustrated with all the shady tactics. I finally tried Northridge Toyota and it was an entirely different experience. They respected my time; they made a fair, reasonable offer the first time; they were patient and informative; and they were completely honest and upfront. Jorge Matta and Jackie Cruz were friendly, helpful, and made the process so easy. I only wish that I had contacted Northridge Toyota in the first place! More

Great Service!!! I was very happy with the care and professionalism that Mike displayed on my visit to Northridge Toyota. Service and work was done right and fast, whi I was very happy with the care and professionalism that Mike displayed on my visit to Northridge Toyota. Service and work was done right and fast, which left me with extreme comfort and confidence knowing I would be driving trouble free. More

Customer Service Freddy was great! He had awesome customer service skills. Very helpful and knowledgeable. I would diffidently request him again to assist with my car Freddy was great! He had awesome customer service skills. Very helpful and knowledgeable. I would diffidently request him again to assist with my car service More