Northridge Toyota

Mark Gili did an outstanding job as my Service Advisor today. He truly went the extra mile for me. I had my transmission rebuilt a couple of years ago by a local transmission repair shop, and am now h today. He truly went the extra mile for me. I had my transmission rebuilt a couple of years ago by a local transmission repair shop, and am now having problems with it. Mark took a photo of the transmission fluid reservoir, which showed there is a bolt missing. It is leaking, among other things. As the trans repair is still under warranty, I can now return to the local shop to report my findings. Mark also expertly coordinated the 100,000 mile service of my 2011 Camry today. Many thanks for his attentiveness. I sincerely appreciate all of his assistance today and will ask for him in the future. More

Quickly as usually, return the car on time as promised , provide a Lyft.The people working on Dealership are friendly. Not crowdly regarding the Covid. provide a Lyft.The people working on Dealership are friendly. Not crowdly regarding the Covid. More

Mark Gili did an excellent job in assisting and helping me in the process of having my car for scheduled maintenance service. I appreciate it. me in the process of having my car for scheduled maintenance service. I appreciate it. More

Excellent service. Professional staff, straight to the point. No problem getting an appointment the it first my schedule. Convenient location. Overall very friendly environment at this particular dealer point. No problem getting an appointment the it first my schedule. Convenient location. Overall very friendly environment at this particular dealer in Northridge. More

Angel Zarco was a pros pro. Courtious, attentive, respectful and professional. Give this guy a raise as he knows what he is doing. Thank you Northridge Toyota. respectful and professional. Give this guy a raise as he knows what he is doing. Thank you Northridge Toyota. More

I went to Northridge Toyota to find a new or almost new Rav4 to replace my C-Max which I am giving to my daughter as she is almost 18. The team at Toyota Northridge worked well together and many individual Rav4 to replace my C-Max which I am giving to my daughter as she is almost 18. The team at Toyota Northridge worked well together and many individuals helped me since I had a lot of questions both before and after buying the car. They have been just as helpful even after the sale as they were before, so I really respect that. Tahla specifically helped me the most and is extremely knowledgeable about the vehicle. I was amazed how he was able to answer some questions that I didn't think there would be answers for. He has walked me through the entire process and helped me feel empowered in making what I consider a big decision. Also when I had specific concerns and called when Tahla wasn't there, both the managers Juan and Ace were extremely receptive and patient in helping alleviate them. I got the sense they truly cared about making sure I was comfortable with the car and not just trying to convince me for the sake of a sale. Zulley too was great as she was the one that first helped me take a test drive with my younger daughter, who loved the car. Very important as she gets carsick easily. She's the happiest of all so far, so thank you! More

My service provider Tim Valdivia helped me a lot with my 2005 4Runner. He made sure that all of my concerns were taken care of. 2005 4Runner. He made sure that all of my concerns were taken care of. More

A great experience. Very easy and fast purchase with the right help of Bryan Barrientos (Internet Finance Department) and his friendly attitude. I will be back for sure... right help of Bryan Barrientos (Internet Finance Department) and his friendly attitude. I will be back for sure... More

This was the worst experience buying a car I ever had . First, I had purchased a warranty for $600 and the finance director Mike J. charged me $1500. After reviewing the contract I noticed the over cha First, I had purchased a warranty for $600 and the finance director Mike J. charged me $1500. After reviewing the contract I noticed the over charge. He straight out lied to me and was ripping me off. He mentioned having been working there over 25years, I can just imagine how many other people he has ripped off in all those years. Second of all, after 14 days of purchasing the car it started making a clicking sound. I took it to a local Toyota dealer and they reported the left axle was broken and advised me that this car was poorly inspected and this issue should had been caught. Since it was sold as a Certified vehicle, I then had to leave the car to get the problem fixed. What ever happened to your 160- point quality assurance inspection? More

So very helpful! Great dealer. Brian from internet sales was incredibly nice and professional and such an amazing help. I would definitely recommend this dealer. was incredibly nice and professional and such an amazing help. I would definitely recommend this dealer. More