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Northridge Toyota

Northridge, CA

4.9
812 Reviews

19550 Nordhoff St

Northridge, CA

91324

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Showing 812 reviews

December 08, 2023

Will most likely screw you over. Doesn’t manage his team well. The staff is friendly but it’s a front. Had to pay a real mechanic to do work they claimed to do but did not. Please do More

by Don’tgohere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel Orozco, Mustafa Nessari, Tim Valdivia
Dec 11, 2023 -

Northridge Toyota responded

We appreciate your feedback and are genuinely sorry to hear about the challenges you faced during your experience at our dealership. Customer satisfaction and trust are of utmost importance to us, and we regret any inconvenience caused. To address your concerns and investigate the issues raised, we encourage you to contact GM@nortoy.com or at 747-356-8619

November 26, 2023

Employees were very professional and nice to work with. Great work with making the sale More

by cmolina1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 27, 2023 -

Northridge Toyota responded

We express our heartfelt gratitude for sharing your experience with us.

November 26, 2023

This was a great experience! I appreciate it . Thank you for everything you did for me More

by ravi.rajan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 27, 2023 -

Northridge Toyota responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 25, 2023

Falcon Toyota me brindó un buen servicio y sobre toda mucha comprensión y paciencia gracias More

by emanueljunioryohana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 30, 2023 -

Northridge Toyota responded

Le expresamos nuestro más sincero agradecimiento por compartir su experiencia con nosotros.

November 22, 2023

Falcón Toyota fue muy amable y especifico en todo tiempo y se tomó todo su tiempo. More

by ggarduno333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 22, 2023 -

Northridge Toyota responded

¡Estamos realmente agradecidos por su reseña de 5 estrellas! Sus comentarios significan mucho para nosotros y los apreciamos sinceramente.

November 21, 2023

Falcón Toyota es una persona muy onesta y muy cordial y lo califico con 10 gracias x la onestidad More

by nando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 22, 2023 -

Northridge Toyota responded

¡Estamos encantados de saber que su experiencia en nuestro concesionario fue realmente excepcional!

November 20, 2023

I was trying to work remotely with ben since I live 6 hours away. In beginning he was being helpful but after asking him for multiple pictures of the $42,000 vehicle i was wanting to purchase cause I cou More

by brianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Hakimi
Nov 22, 2023 -

Northridge Toyota responded

We appreciate your feedback and apologize for any frustration you experienced. Our goal is to provide excellent customer service, and we regret if we fell short of your expectations. We understand the importance of having detailed information, especially when considering a remote purchase. We apologize for any inconvenience caused by the lack of additional pictures. This does not align with our commitment to accommodating our customers' needs. Please reach out to GM@nortoy.com or at 747-356-8619 to discuss this further.

November 20, 2023

Falcón Toyota fue una maravillosa persona gracias a él nos fuimos contentos con nuestro carro nuevo!! More

by FELIX ALVARENGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
November 20, 2023

I had a very organized, efficient, and transparent experience. Great experience with the sales man and finance office. More

by StarKhachikyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Handel, Fernando Gonzalez
Nov 20, 2023 -

Northridge Toyota responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

November 15, 2023

David Lin has great customer service that allowed us to feel comfortable to make our fi al decision today. More

by Chiara.cao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gutierrez, David Lin
Nov 17, 2023 -

Northridge Toyota responded

We express our gratitude for sharing your exceptional experience with David. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

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