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Northridge Toyota
Northridge, CA
812 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 812 reviews
January 04, 2024
He was absolutely wonderful. He took care of all the details, made sure I was comfortable, explained everything to me and gave me an amazing deal on a wonderful car. I will be re He took care of all the details, made sure I was comfortable, explained everything to me and gave me an amazing deal on a wonderful car. I will be referring as many people as I possibly can to go see him. More
by Perrykurtz
Employees Worked With
V "Falcon" Falcon, Fernando Gonzalez
December 31, 2023
Falcon was very welcoming from the beginning and extremely helpful. You can tell he enjoys his jobs and made this very stressful process a very smooth one. Thank you Falcon! extremely helpful. You can tell he enjoys his jobs and made this very stressful process a very smooth one. Thank you Falcon! More
by Maria
Employees Worked With
V "Falcon" Falcon
December 31, 2023
Very rude and unprofessional. My wife was about to purchase a vehicle and when she went to get financed Marek was asking very personal questions flirting and once my wife told him My wife was about to purchase a vehicle and when she went to get financed Marek was asking very personal questions flirting and once my wife told him she was married he told her to get a car somewhere else and was very rude . I have never been so disrespected my whole life and will never come to this dealership again. Falcon was amazing and deserves a raise . I have never dealt with such unprofessionalism . This guy needs to be fired immediately. I will spend my Money at Honda now and never step in a Toyota dealership again ! More
by Ssinvestmentscorp
Employees Worked With
V "Falcon" Falcon, Marek Gajewski
December 23, 2023
Falcón was extremely informative with each vehicle he showed me. He took his time to make sure I picked a car that was the best fit for me. Very thankful for his services, he made buying a car less stres showed me. He took his time to make sure I picked a car that was the best fit for me. Very thankful for his services, he made buying a car less stressful. More
by Cindia Hidalgo
Employees Worked With
V "Falcon" Falcon, Marek Gajewski
December 15, 2023
Falcon was amazing! Kept calm and was patient with us. We had a million questions and he was able to get us a great deal with a smile on his face. We appreciate his grea Kept calm and was patient with us. We had a million questions and he was able to get us a great deal with a smile on his face. We appreciate his great customer/sales service skills that helped make this deal possible. More
by brendaherrera
Employees Worked With
V "Falcon" Falcon, Alex Alonzo
December 08, 2023
This manager, Michael Cristian, made me feel so small. It took me 5 times over the course of 2 weeks, through call text and email to find someone to get him on the line for me. And when he finally answere It took me 5 times over the course of 2 weeks, through call text and email to find someone to get him on the line for me. And when he finally answered he had no idea what I was inquiring about. (Or pretended not to) after about 5 minutes of him making feel dumb and ungrateful I was upset and he proceeded to gaslight me and I stated I didn’t like how he was speaking to me he then told me he didn’t like my foul language. I asked to speak to the regional manager and he said there was none and that he’s the highest I can talk to. This is all I reference to my mirai purchase on 11/18/23. This man does not care about his customers and doesn’t care about how he treats them or getting back to them when they have concerns. I was left to feel like my small 15k purchase wasn’t worth his time. Unforgettable experience. More
by cwiggins7910
Employees Worked With
Jonathan Gutierrez, Mike Christian, Christina Andersen
