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Northridge Toyota

Northridge, CA

Overview
Employees
Reviews
Vehicles
3.6
818 Reviews
The employees of Northridge Toyota have been serving the transportation needs of the city of Northridge and the San Fernando Valley for three decades. We are committed to giving you an excellent customer experience every time. Northridge Toyota has also contributed to a number of local and non-profit organizations thoughout the San Fernando Valley. We welcome you to become a part of the Northridge Toyota family.
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19550 Nordhoff St

Northridge, CA

91324

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Showing 818 reviews

August 07, 2024

I unfortunately fell victim to an attempted bait & switch of a used vehicle on their lot and wasted about 30 minutes of watching salesmen play cat and mouse "looking" for the vehicle I was supposed to buy. S More

by rob818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dinh Vo
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Aug 19, 2024 -

Northridge Toyota responded

Thank you for your feedback. We are sorry to hear about your recent experience and the frustration it caused. It is concerning to hear about the miscommunication and unprofessional behavior you encountered. We strive to provide accurate information and respectful service to all our customers. To investigate the matter further, please reach out to our management team at GM@nortoy.com or at 747-356-8619

April 03, 2024

Ed Mejia is the perfect salesperson. Great service w smile Highly recommended to anyone looking for a dependable car More

by ishanyan
Recommend Dealer
Yes
Employees Worked With
Edwin (Ed) Mejia
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Apr 04, 2024 -

Northridge Toyota responded

Thank you for your positive review of Ed Mejia! We are thrilled to hear that you had a great experience with him and that he provided excellent service with a smile. We appreciate your recommendation and look forward to helping you with any future car needs.

February 20, 2024

Falcon manager was great man. He helped all me. I recommend him if you want to buy a car! More

by Yevhen Antonets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
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Feb 20, 2024 -

Northridge Toyota responded

Thank you for your positive feedback on Falcon manager! I'm glad to hear that he was able to assist you in purchasing a car. I will definitely keep him in mind for any future car-buying needs.

February 19, 2024

Was quick and convenient to buy a car from these guy. Than you for the service More

by Jose Rivas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon, Fernando Gonzalez, Dinh Vo
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Feb 20, 2024 -

Northridge Toyota responded

Thank you for your positive feedback, Jose! We are glad to hear that you had a quick and convenient experience purchasing a car from us. We appreciate your business and hope you are enjoying your new vehicle. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for choosing us!

February 15, 2024

very good the cervice was great so satisfied with teh dealer workers an staff manager More

by adrianvasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
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Feb 20, 2024 -

Northridge Toyota responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our dealership staff and manager. We strive to provide excellent service to all of our customers and we are glad to hear that we met your expectations. Thank you for choosing us for your automotive needs!

February 11, 2024

He was very knowledgeable with the models and working with him and the team was a relatively smooth process. More

by limtran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
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Feb 12, 2024 -

Northridge Toyota responded

Thank you for your positive feedback on his expertise and the smooth collaboration with our team. We appreciate your recognition of his knowledge and the seamless experience you had while working together.

February 08, 2024

Falcon Toyota was very helpful. I will definitely suggest my friends to visit him and get the cash from here. More

by Karaleks1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
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Feb 09, 2024 -

Northridge Toyota responded

Thank you for your positive feedback. We appreciate your recommendation and are glad to hear that you found them helpful.

February 07, 2024

Excellent customer service in getting the right vehicle. Made everything very easy! Will come back again! More

by ballysno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
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Feb 08, 2024 -

Northridge Toyota responded

Thank you for your positive feedback! We are thrilled to hear that you had an excellent experience with our customer service team and that we were able to provide you with the right vehicle. Making everything easy for our customers is always our top priority. We look forward to serving you again in the future!

February 07, 2024

I was glad I came to Northridge Toyota. Everyone was so helpful. Falcon and Mike Palomata were very attentive , answered questions and helped me with the purchase of my vehicle. More

by Keren I
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palomata, V "Falcon" Falcon
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Feb 08, 2024 -

Northridge Toyota responded

Thank you for your positive feedback, Keren! We're thrilled to hear that you had a great experience at Northridge Toyota. We pride ourselves on providing excellent customer service, and we're glad that Falcon and Mike Palomata were able to assist you with your vehicle purchase and answer all your questions. If you need any further assistance in the future, please don't hesitate to reach out. We appreciate your business!

February 01, 2024

I had a great experience with Falcon from Northridge Toyota. I would recommend to friends. He gave great service and helped with every question More

by neysadawn33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon, Fernando Gonzalez, Michael Lumas
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Feb 01, 2024 -

Northridge Toyota responded

We're excited to learn that your experience at our dealership was truly exceptional!

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