Northridge Toyota
Northridge, CA
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Levent is exceptional. He would text and call me to update me on a car I wanted that was in transit. He told me I would be the first to see the car without charging me a de He would text and call me to update me on a car I wanted that was in transit. He told me I would be the first to see the car without charging me a deposit. He even gave me his personal cell to call him for any questions. I bought the car only hours after it arrived at the dealership. Levent was very honest with me and did the best he could to give me a great deal. His customer service is second to none that I have ever experienced at a dealership. He is even in contact with me after the vehicle sale to make sure everything is alright with my purchase. The dealership itself is extremely attentive. I was surprised with the accessory fees, but that is to be expected at every dealership. Time between entering dealership and driving off with the new car was less than 2 hours. That speaks of a perfectly functioning dealership. Overall, I am happy with the sales process that I experienced with Northridge Toyota. More
Dealership was clean, organized, and well staffed. All associates were quick to acknowledge me as a customer and wasted no time in directing me where to go upon arrival. The receptionists were also qu All associates were quick to acknowledge me as a customer and wasted no time in directing me where to go upon arrival. The receptionists were also quick to lend me a hand in locating my sales person to get the process started as soon as possible. More
Have used Northridge Toyota for 25 years and this was the 3rd car purchased there by me. The experience was very low stress and they had exactly what we were looking for. Drove home a 2023 hybrid Rav4 that d 3rd car purchased there by me. The experience was very low stress and they had exactly what we were looking for. Drove home a 2023 hybrid Rav4 that day. More
Daphne was incredibly kind, helpful and knowledgeable! I was a little stressed and worried to get my car fixed before an upcoming long road trip. Daphne eased my worries and had everything taken care for I was a little stressed and worried to get my car fixed before an upcoming long road trip. Daphne eased my worries and had everything taken care for me from top to bottom! I couldn’t say enough great things about my experience with her. I hope every time I’m at Northridge Toyota she is my service tech! More
Falcon was very knowledgeable and helpful throughout this process. Positive attitude and everyone in the dealership was very helpful. process. Positive attitude and everyone in the dealership was very helpful. More