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Northpointe Motors

Kalkaska, MI

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444 Reviews

59 M 72 W

Kalkaska, MI

49646

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444 Reviews of Northpointe Motors

November 06, 2016

Just great I came in not expecting anything but ended up with a new car couldn't believe Aaron help me out and was great very friendly environment will def be co More

by Dgall8927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lawes
November 03, 2016

The worst experience I've ever had purchasing a vehicle !!!! Tim Banyai was the car salesman I dealt with. All was well until I drove off with my vehicle. Repairs were to be done....got the run around ....fina More

by disatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Banyai
Nov 04, 2016 -

Northpointe Motors responded

I'm sorry to hear about your experience, we strive to avoid situations like this. I've been with the company for 12 years and I know that we go above and beyond to help customers who need it. Would you be willing to reach out to me with your name and contact information so I can try to understand your situation better and attempt to make this right for you? Thanks for your time. Ben Craig

November 02, 2016

It was helpful I worked with Aaron and he was extremely helpful. He got me approved quickly and helped me with my paperwork. I Wil be back in 18 months More

by schantell lash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lawes
November 02, 2016

Wow When I came in, I knew my credit was mediocre at best, but also needed a new vehicle. Derek was able to put me in a vehicle that I could afford, AND More

by skibum182
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bertram
October 01, 2016

Wonderful Place Was not sure what to expect when we went there, great people to work with and they work so hard for you. Tim is outstanding and I know how hard he wor More

by Judith Griebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bertram, Tim Banyai
September 16, 2016

An awesome experience. This dealership and all the people in it are so very helpful. I can't even put into words how nice they are. The car I got from them was super nice to More

by Samuel grams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lawes
September 01, 2016

Awesome service. Great help. Friendly Service was great. Did almost the whole deal online as its hard to get in with 3 young kids. Michelle was great with communication through email and D More

by Kylene Butrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bertram, Aaron Bertram, Michelle Rayner
August 30, 2016

Fast, very friendly, great dealership would recommend to anh I'm giving them a 5 star rating due to the fact they didn't act like most people At dealerships, they were nice, willing to work with you, get you low More

by Wschans14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bertram, Aaron Lawes
August 29, 2016

Excellent customer service! Very pleased how Northpointe motors took care of us and got us in the vehicle we really wanted! Aaron Lawes did a great job and was very knowledgable! More

by Kariallen14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lawes
August 26, 2016

Excellent. Very nice staff and helpful. Willing to make thin In need of a new vehicle. Got approved for one and leaving with a vehicle. Couldn't ask for a better visit. Found a vehicle that I'm satisfied with More

by Dculbs18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bertram, Jared Ringwald, Boyd Culver, Aaron Lawes
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