Northgate Ford

Probably the best, most enjoyable buying experience. Our salesman went the extra mile and then some to find a car for us, and to take care of a minor cosmetic problem with the car. He did everything he prom salesman went the extra mile and then some to find a car for us, and to take care of a minor cosmetic problem with the car. He did everything he promised, and more and did it in a friendly, professional manner. More

The moment that I approached the dealership there were people greeting me and offering help. A friend had referred me to this dealership and to a sales rep that had helped him buy his new car a few months people greeting me and offering help. A friend had referred me to this dealership and to a sales rep that had helped him buy his new car a few months prior. My current car was a 2001 Ford Focus ZX3 which has been a great car, but it was time for a new one, and was interested in the new 2013 Ford Focus ST. Found a new 2014 Ford Fiesta ST which was a really sporty looking car, and perfect fit for me. Everyone of the staff that I encountered was very nice and helpful and willing to go out of their way to make my experience a memorable one. It was also late so they were all staying to get things done so I was able to take the new car home that day. Would recommend this dealership to my friends and family! More

Our family has done much business over the years with Bill Scher at Northgate Ford and they did not disappoint with the purchase of my new 2014 Fusion. They are very easy to work with and their dedicatio Bill Scher at Northgate Ford and they did not disappoint with the purchase of my new 2014 Fusion. They are very easy to work with and their dedication to customer service without engaging in high pressure sales tactics make them different from what you experience with most dealers these days. I had very specific vehicle desires and Bill was able to get a Ford Fusion located 250 miles away brought here for purchase within a day. Over the years, we have purchased a 2012 Lincoln MKT, 2014 Fusion, 2010 Fusion S, 2010 Fusion Hybrid, 2012 Escape. When our Old 1st generation Focus is ready to be replaced, we will be back. Whether you are a seasoned car shopper or an inexperienced 1st time buyer, their dedication to transparency without obfuscating the numbers makes things pleasant and easy. More

No pressure and great customer care. The first time I came in I didn't have a whole lot of time. I just wanted to take a 'peek' at what Ford had to offer. Kurtis Hume approached me, I explained I was on came in I didn't have a whole lot of time. I just wanted to take a 'peek' at what Ford had to offer. Kurtis Hume approached me, I explained I was on short time. He politely handed me his business card and made himself available for any questions I had. After looking at 2 other makes I was considering as well as Ford I returned to Ford for 3 reasons. One, I have used Northgate Ford service department in the past and was impressed with them. Two, Kurtis didn't pressure me into 'buy today!' Three, Ford had the features I wanted and needed (not to mention reputation). I originally came in for a Focus, Kurtis had the forethought to ask me what I was going to do with the car... When I told him that i had two teenagers, he had me sit it the back seat of various cars and asked how the kids would do in the back seat. Great thing he did that, my son is 6'4". I am very thankful he showed me the others cars!! He even found me a "demonstrator" which helped me with my budget. Every one at Northgate Ford exceeded my expectations. This includes sales staff (Kurt & sales manager), service department (all front line staff very friendly and helpful) and support staff who completed my final paperwork (Ashley Lorenz). More

Great sales team that really goes the extra mile to get the right vehicle and right price for your trade. Overall one of the best shopping experiences I have had. Vance Burris included his sales manager t the right vehicle and right price for your trade. Overall one of the best shopping experiences I have had. Vance Burris included his sales manager the General Manager Steve Reichert and even the finance team to help me obtain what I wanted and within my budget. Happy with my 2013 Escape. More

I love my new Explorer! Great experience with everyone at Northgate. I have and will recommend them to others! Thanks so much to Joe, JC and Jorge! Northgate. I have and will recommend them to others! Thanks so much to Joe, JC and Jorge! More

I purchased a used Mustang in Cincinatti from another seller. After driving the vehicle back to Idaho where I live, I made an attempt to transfer extended warrantys with my local dealership, and they lef seller. After driving the vehicle back to Idaho where I live, I made an attempt to transfer extended warrantys with my local dealership, and they left me hanging. I got in touch with Cheryll Hendrickson and asked for her help beings the vehicle was purchased at her dealership, and the extended warrantys were purchased there also. The Mustang had come from an estate sale, and Cheryll helped me get a release from the attorney for the estate so I could transfer the warrantys to my name. Here is a person who was willing to work with me from 2000 miles away, and my local dealership 4 miles away just gave me a number for Corporate Ford and sent me on my way stating that there was nothing they could do. EXCELLENT SERVICE FROM EXCELLENT PEOPLE AT NORTHGATE FORD IN CINCINATTI, OHIO! Richard Weirich 2422 12th ave rd. box 371 Nampa, ID. 83686 208-461-2041 More

The last time I came to Northgate Ford I had the oil changed and the tires roated. They did a great job and the time was quick. changed and the tires roated. They did a great job and the time was quick. More

Michael Gerrein was outstanding in helping me choose the car for me as well as, my wife. I will definitely be back for future purchases. car for me as well as, my wife. I will definitely be back for future purchases. More