Northgate Ford
Cincinnati, OH
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Wonderful Experience Me, my wife, and our two year old daughter went to Northgate Ford to look at Escapes. I usually hate this kind of venture, as I'm very tight with mon Me, my wife, and our two year old daughter went to Northgate Ford to look at Escapes. I usually hate this kind of venture, as I'm very tight with money and I generally hate spending it. This hatred of spending money is usually exacerbated by pushy sales staff. However, I can honestly say this was the most laid back, professional experience I've ever had. We ended up buying a new car for a very reasonable price, thanks to the unbelievably fantastic Vicki Wilburn. It was clear that the customer came first with her (she even let my daughter carry around her cell phone playing with an Elmo app). She worked with our wants and needs without ever being aggressive and we were genuinely happy leaving, knowing we got the best deal possible. We will be back in the future for our next car. More
Great car buying experience Got a new mustang at a great price. Everyone there treated us so nicely from the Internet sales lady to the sales manager. I would diffently recommend Got a new mustang at a great price. Everyone there treated us so nicely from the Internet sales lady to the sales manager. I would diffently recommend this dealership. Thanks Northgate!! More
No Pressure, fair price. I went to this dealership knowing which car I wanted to see. They had it out for a test drive as I walked in the door. I had good communication before I went to this dealership knowing which car I wanted to see. They had it out for a test drive as I walked in the door. I had good communication before I ever drove down there. They were very fast getting my loan approved. They had a great area to wait. My only complaint is how long it took to get everything finalized. The big issues with that was there were 3 of us at the same time buying a car. I was just the person who had the bad luck of getting through last. Other than that, the experience was great. When the time comes to get another car I will be checking with them for sure. Vance was a good sales man and Angela kept a good job keeping in touch with me and to a point where I did not feel pressured. I think there is a delicate balance between being pushy and getting you what you want. They did a good job of this. More
Would highly recommend this dealership! Just leased a 2015 Edge. Everyone there made it a painless acquisition. They were able to find just what I was looking for. I Was treated with re Just leased a 2015 Edge. Everyone there made it a painless acquisition. They were able to find just what I was looking for. I Was treated with respect and would definitely buy from them again. More
Amazing Experience Northgate Ford has always had superior service in everything. I just purchased my 2nd new vehicle from them and I will return again. Vance Burris, our Northgate Ford has always had superior service in everything. I just purchased my 2nd new vehicle from them and I will return again. Vance Burris, our sales rep, was very professional. He was not pushy or nosy. He actually listened to what we wanted and he found it. He got me in my brand new 2015 Ford Escape that day. I have never had a problem with them and would recommend them to anyone. More
Great Experience! This was my first time buying a car from a dealership. I stopped by other dealerships before this one, and they left a bad taste in my mouth. Salesmen This was my first time buying a car from a dealership. I stopped by other dealerships before this one, and they left a bad taste in my mouth. Salesmen were running to you before you even had time to get out of your car! At Northgate Ford, no one hassled me, a salesman only approached me after I asked for one. My salesman was Vance Burris and he was great. He worked hard to get me a good deal, listened to my needs/wants and did not pressure me in any way. It was a great experience and I see why he has won salesman of the year twice in a row! More
first time buying from a dealership went to northgate ford after seeing a 2009 Scion tC on their website, after requesting more info on the car I immediately got a text from a woman name went to northgate ford after seeing a 2009 Scion tC on their website, after requesting more info on the car I immediately got a text from a woman named Angela who was super helpful about scheduling a test drive and getting me the information I needed. when I showed up, Vance was there to help me and I couldn't have asked for a more laid back and understanding salesman. he's super easy to talk to, doesn't pressure you into a vehicle you don't want and that's hard to find in a car salesman. it goes farther than just selling a car to some stranger, you've gotta make sure the customer is satisfied and Vance did just that! awesome dude, go check him and northgate ford out! More
Wow! Great experience! Went with family member for their truck to be look at and saw the car of my dreams. I got everything I wanted and more and my sale person was aweso Went with family member for their truck to be look at and saw the car of my dreams. I got everything I wanted and more and my sale person was awesome, would recommend any one and everyone to go to Northgate Ford, and ask for Greg, he work the best deal for me and listen to what I wanted. LOVE my Ford Fusion 2015. Thanks Greg More
Best Dealer by Far I went to purchase a bigger car and Mike was amazing. Not pushy at all and does all he can to help you get the best car for you! Great to work with. D I went to purchase a bigger car and Mike was amazing. Not pushy at all and does all he can to help you get the best car for you! Great to work with. Dealer did all they could for me as well. More
Northgate ford Me and my husband went to many dealerships ready to buy two cars. We just got back from deployment but no one took us seriously being the fact that I' Me and my husband went to many dealerships ready to buy two cars. We just got back from deployment but no one took us seriously being the fact that I'm 21 and he's 22 well Vance did and two hours later we both bought cars. It was a great experience and that was another reason I bought from ford. If I needed anything worked on or if I ever wanted to trade my car in. I'd much rather go through northgate ford. More