Northgate Chrysler Dodge Jeep Ram
Groesbeck, OH
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We had been looking at the 2014 Jeep Grand Cherokee Limited edition for a few months. When we arrived at Northgate Chrysler Dodge & Jeep Roger came running out to help us. We thought "Wow this guy is Limited edition for a few months. When we arrived at Northgate Chrysler Dodge & Jeep Roger came running out to help us. We thought "Wow this guy is eager to sell a car today!" And he did.. He was very knowledgeable about what he was selling and was able to answer all of our questions. He worked hard to find exactly what we wanted and was friendly and respectful to us during the entire negotiation process. Because they didn't have the color we wanted on their lot, he found it, picked it up himself and had it ready for us the next day (Christmas Eve). He gave us a thorough tour of the inside of the vehicle and showed us how to work everything. We were very happy with the excellent customer service...we couldn't have bought our car from a nicer guy and couldn't be happier about our new Jeep! More
I had been doing research online and find that Northgate CDJ posted the most attractive price for a 2013 Dodge Dart. When I showed up at the dealership I was immediately approached by Dwayne and he walked m CDJ posted the most attractive price for a 2013 Dodge Dart. When I showed up at the dealership I was immediately approached by Dwayne and he walked me through the sales process. I was glad to see the internet price and sticker price held true when it came time to purchase. Dwayne was comfortable to work with and at no time did I feel pressured by him or any of the staff to make my purchase. I left that day with a new car and a dealership I would recommend to my friends for both price and customer service. More
We have been going here for more than 20 years. We have always been treated fairly. Herman Suyemoto has been with this company for a long time and he has always been great to work with. For this purchase M always been treated fairly. Herman Suyemoto has been with this company for a long time and he has always been great to work with. For this purchase Mike Hartman helped us while Herman was working with another customer. They make a great team. More
Scott Sargent and the team at Northgate Chrysler did an excellent job with my interest and decision to purchase a new Chrysler 300. Scott demonstrated very good knowledge of his product and some of the n excellent job with my interest and decision to purchase a new Chrysler 300. Scott demonstrated very good knowledge of his product and some of the nuances in driving and operating a 300 (gear shift is a little unusual for example). After getting us around a good track (in horrible Christmas traffic) for a test drive in the car Scott was creative though not overbearing in assisiting us with our decision making process. An example of this would be that he had the car moved to the heated service bay so that we could see the car and spend a little more time with it in good lighting and outside of the very cool night time air. After we decided to purchase the car Scott and Matt quickly moved us through the financing and purchase of the car. Matt was very thorough in his explanation of the financing as well as other warranty and coverage options available. This was done without the high pressure sale that I have encountered at other dealers. There were NO gotcha's at signing. In short, I was quickly able to negotiate a good deal on a new 300 and complete the purchase in a short amount of time on a Monday evening before Christimas. If you are shopping for a Chrysler, Dodge, Jeep or Ram and you don't give these guys a look you are probably making a mistake. More
Great buying experience. Excellent follow-up and the entire sales process was seemless. All paperwork was completely promptly and accurately. A great place to buy a car. entire sales process was seemless. All paperwork was completely promptly and accurately. A great place to buy a car. More
I chose to purchase my car at this dealership because Dustin was the only sales agent that actually listened to us throughout the sales process. We visited multiple dealerships and asked only one questio Dustin was the only sales agent that actually listened to us throughout the sales process. We visited multiple dealerships and asked only one question the first visit, "can you please tell us the general price range and alert us to any incentives." Dustin was the only person in the entire Cincinnati area to answer that question and not try to immediately upsell us and get us into a car for a test drive. We then made a follow up appointment and bought the exact car we were looking for at what I considered to be a fair price. Within 4 hours I was driving away in my new car. More
I was greeted with a smile and nice personality. They striked my interest and made me excited to buy, I enjoyed my time there and left with a car I love. This is a wonderful dealership and I will continu striked my interest and made me excited to buy, I enjoyed my time there and left with a car I love. This is a wonderful dealership and I will continue to do business with them and recommend them to anyone interested. More
I was truly blessed by my experience with this dealership. I went in looking for a car to get me to and fro, and came out approved for a brand new car! The staff kept their word and followed up wi dealership. I went in looking for a car to get me to and fro, and came out approved for a brand new car! The staff kept their word and followed up with me to complete the purchase. More
+We stopped by because they were the closest Dodge dealer to our home. We met Herman at the front door and the experience was positive from that point on. Herman showed us an entry level Caravan, explained to our home. We met Herman at the front door and the experience was positive from that point on. Herman showed us an entry level Caravan, explained all the features and let us have a test drive. On coming back to the dealership his personality sprung forth because of his Michigan tie. He then got down to the business of selling a car. He showed us what we were looking for, and suggested a price. We went home, did our homework by calling other dealers to get competitive prices. Called Herman back and came to a deal. Even when it came to getting a fair price on a trade-in it seemed that Herman was representing us, not the dealership. We would send anyone looking for a Dodge, Chrysler or Jeep to Herman. More
I saw a Jeep Wrangler that I wanted on their website and stopped in to see it. Herman Suyemoto was the Sales person that helped me. He was extremely knowledgeable about the Jeep Wrangler Rubicon and clearly stopped in to see it. Herman Suyemoto was the Sales person that helped me. He was extremely knowledgeable about the Jeep Wrangler Rubicon and clearly has a passion for them. That passion and interest got me even more excited about the Jeep! Herman was very personable and friendly and made the overall buying experience a pleasure. The dealership was busy but Herman and others stayed past closing time to finish the paperwork and sale so that I could drive the Jeep home that evening. I would definitely recommend Herman and Northgate CDJ to anyone interested in buying a vehicle. More