Northgate Chrysler Dodge Jeep Ram
Groesbeck, OH
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New Jeep Renegade Trail Hawk, awesome service. This dealership has the best selection and prices. GREG BRYANT was our salesman and he did a fantastic job throughout the whole process from test driv This dealership has the best selection and prices. GREG BRYANT was our salesman and he did a fantastic job throughout the whole process from test drive to delivery. More
Great experience I worked with Greg Bryant, he did an excellent job helping me find the make and model I was looking for. Also he was very knowledgeable about the veh I worked with Greg Bryant, he did an excellent job helping me find the make and model I was looking for. Also he was very knowledgeable about the vehicle and all of its features and gave great instruction on how to work all of the features. Furthermore, Greg was willing to find all the applicable rebates and incentives to lower the price of the car and he was even able to use my special rebate given to me by my insurance company. Greg did everything to the best of his abilities to offer a great car buying experience. Finally, Greg is very laid back and not a pushy salesmen which is a positive to me. More
Wost experience I have ever seen I wish I could give it zero stars. I went in on Monday, April 21st to possibly do a trade in with my 2014 Dodge Ram for a 2015 300S. They wanted to I wish I could give it zero stars. I went in on Monday, April 21st to possibly do a trade in with my 2014 Dodge Ram for a 2015 300S. They wanted to take my truck for a test drive so I saw them pull the truck out front. I am waiting about 10-15 minutes and they still aren't back. The service manager (didn't know it was the service manager till later) walks behind me and goes to the right of the building (where they parked my truck--didn't know thats where my truck was). I still didn't know they were back at the time. The service manager walks back past me into the service station. The sales rep and the owner of this place come walking real fast past me and says have you ever seen your truck say "Service Shifter". I said no. The service manager comes out with them and tells me that this is common and the shifter won't turn or switch gears and that they can't look at it right now because they're closing soon and they have to take it all apart to see what's wrong. I have had the truck for 14 months and it has never once done that. I find it odd that the service manager walked past me, was gone for a couple minutes, comes back and then the sales guy and owner come right in after he walks past me and they say this about my truck. I don't like to accuse anyone of something like this, but this was too fishy to me that the shifter just all of sudden stopped working after they took it for a test drive (I saw them drive past the building when they said they were going to drive it around). If it was going to do this, it would have done it from the start when they first went to my truck. Not when they got back and put it in park. All in all, this was too fishy for me to ever want to buy a car from there or ever recommend them. They even told me I had to pay for a rental car $35/day so I had to have my girlfriend come pick me up. Then had my boss pick me up the next morning to go to the dealer and demand a rental because it wasn't my fault and I wasn't driving when this happened. The whole deal with them fixing it seemed sketchy as well. I went in my truck before I left the dealer that day and I couldn't turn the shifter, but when I came the next morning for the rental car, they were able to move it. I have had them do work before and they have always had to bring my truck up front when I got there. This time, it was just sitting on the side of the service entrance. The sad thing is, if this never happened to my truck, they would have had me leaving there with a new 300. I would be hesitant to anyone dealing with this dealership. I would never recommend them and I will never use them again. More
Good purchase experience with Northgate Chrysler Dodge Jeep Had a good purchase experience with Northgate Chrysler Dodge Jeep and our salesperson Greg Bryant. Low pressure, no hassle, and they answered our que Had a good purchase experience with Northgate Chrysler Dodge Jeep and our salesperson Greg Bryant. Low pressure, no hassle, and they answered our questions over a 2-3 week period regarding our new Jeep. We would gladly be a repeat customer of this dealership and with Greg in the future. More
Experience review First time buying a new car. Excellent experience. The process was fast and smooth, had my new car within the week it all started. All questions were First time buying a new car. Excellent experience. The process was fast and smooth, had my new car within the week it all started. All questions were answered, didn't have to compromise on anything. And I got what I wanted! More
Northgate Chrysler-Dodge-Jeep No beating around the bush they have the factory rebates on cars no one else has can beat check and see See Herman Suyemoto salesman No beating around the bush they have the factory rebates on cars no one else has can beat check and see See Herman Suyemoto salesman More
A painless experience. Our overall experience with purchasing a new Jeep from Northgate Chrysler,Dodge, Jeep was a very pleasant one. Our salesman, Michael Hartman, had the Our overall experience with purchasing a new Jeep from Northgate Chrysler,Dodge, Jeep was a very pleasant one. Our salesman, Michael Hartman, had the answer to all of our questions about the vehicle we were thinking of purchasing. Michael was able to answer all of our questions and if he wasn't quite sure, he took the time to find the answer for us. We would recommend this dealership and Michael, to anyone looking to purchase a Jeep,Chrysler or Dodge product. More
Great service and staff Great group, very easy to make a deal. Service or sales call when follow up they answer all my questions. Loving my Durango and the service they have Great group, very easy to make a deal. Service or sales call when follow up they answer all my questions. Loving my Durango and the service they have been providing will recommend to everyone. My salesman Michael Hartman was a pleasure to deal with. More
i had to buy a new engine that cost me 4500.00 and had it for only 16 months when it stopped running and locked up. I then had the car taken to the dealer where i had the engine replaced. I was told that I n for only 16 months when it stopped running and locked up. I then had the car taken to the dealer where i had the engine replaced. I was told that I needed another new engine at 4100.00. I tried to work something out with the service department but they were unable to help and did not seem to care. I was told that I should buy a new car. I will buy a new car but I will not recommend and will tell other people not to buy a car, truck, or SUV from this dealer More
WE SHOPPED ON A SATURDAY AND ROGER MADE SURE TO COME WELCOME US TO THE LOT AND HELPED US IMMEDIATELY EVEN THOUGH THEY WERE SO BUSY. HE SHOWED US SEVERAL CARS AND HELPED US GET A GREAT DEAL ON A BRAND NE WELCOME US TO THE LOT AND HELPED US IMMEDIATELY EVEN THOUGH THEY WERE SO BUSY. HE SHOWED US SEVERAL CARS AND HELPED US GET A GREAT DEAL ON A BRAND NEW JEEP PATRIOT. THE SERVICE HE PROVIDED WAS GREAT AND WE HAVE SINCE RECOMMENDED HIM AND THE DEALERSHIP TO SOME OF OUR FRIENDS. More