Northfield Automotive

Great Experience for a Beginner Car Buyer I am new the area and do not have much experience with car buying. Edwin at Dokmo and the entire staff helped facilitate a smooth fair transaction. I am new the area and do not have much experience with car buying. Edwin at Dokmo and the entire staff helped facilitate a smooth fair transaction. More

Friendly service staff, knowledgable. Very down to earth crew. They are there to help you with the most thorough and economical way. Dokmo is my dealer for Ford service Very down to earth crew. They are there to help you with the most thorough and economical way. Dokmo is my dealer for Ford service More

Dokmo Lack of Service Center I am unsatisfied with the service at Dokmo. I brought my Chrysler Town and Country in for warranty work. Intermittently the van would not start unles I am unsatisfied with the service at Dokmo. I brought my Chrysler Town and Country in for warranty work. Intermittently the van would not start unless the vehicle was put into neutral. The service technician indicated that a new ignition module was required. We agreed to replacing it after confirming it was covered by the warranty (service contract) We advised that we only wanted work done that was covered under warranty. We received a called after the new ignition module was installed to inform us that our key fobiks would not program with the new module and that we needed to replace the keys at our expense. $400 total for two new key fobiks. It was my position that we should not be responsible for this charge as we were not given any up-front warning that this could happen. The best compromise the dealership was willing to make was 20% off the cost of keys. A couple weeks after having our van back we are experiencing the exact same issue. Now we are back to square one. It's time to find a service department that offers honesty and quality workmanship. Do yourself a favor and avoid DOKMO, unless you like being billed for the ineptitude of others. More

They worked with me Went in looking at used one but came out with brand new suv everything was smooth sailing! Edwin and the rest of the staff was amazing they worked w Went in looking at used one but came out with brand new suv everything was smooth sailing! Edwin and the rest of the staff was amazing they worked with me to get what my requirement was in vehicle for that they have customer for life! More

One on one attention, no lines! Dokmo is Local people, small town feel and NO long waiting period! It is stressful enough buying a vehicle, it was NOT stressful dealing with Dokmo! Dokmo is Local people, small town feel and NO long waiting period! It is stressful enough buying a vehicle, it was NOT stressful dealing with Dokmo! More

Purchase and repair Great people very friendly and knowledgeable. Service department and staff very caring end very quick turn around. Keep up the great service. If your Great people very friendly and knowledgeable. Service department and staff very caring end very quick turn around. Keep up the great service. If your in the market for a vehicle or service. Stop and see them. More

Great service from sales department My experience was a good one. They give 2 free oil changes with used vehicle purchase and I'm not local so they gave me a full tank of gas instead. Al My experience was a good one. They give 2 free oil changes with used vehicle purchase and I'm not local so they gave me a full tank of gas instead. Also sales and finance staff were great. If you want to see a beautifully detailed vehicle buy from them. My ram was so shiny when I drove away with her. More

Visited because of Price, Bought because of Service I went to Dokmo because they had the lowest advertised price for a used 2017 Ford Escape; it was over an hour and a half drive from my home. I met wit I went to Dokmo because they had the lowest advertised price for a used 2017 Ford Escape; it was over an hour and a half drive from my home. I met with Scott and test drove two vehicles. I was impressed with the Escapes and even more impressed with the service from Dokmo. A genuine friendly dealer that was very personable. I cannot speak more highly of the experience. I will be back again for my next purchase. More

Stopped for an oil change, left with a new car! Staff was friendly, service was great. I stopped in for an oil change and they got me in right away. Long story short, I ended up buying a new car a Staff was friendly, service was great. I stopped in for an oil change and they got me in right away. Long story short, I ended up buying a new car and I couldn't be happier! More

No Regrets! Wasn't even in town to buy a car. I happened to see exactly what I was looking for on the lot and decided to check it out. The no-haggle pricing was Wasn't even in town to buy a car. I happened to see exactly what I was looking for on the lot and decided to check it out. The no-haggle pricing was just that, and the price I paid was very fair. I bought the vehicle that day. Scott was very low pressure and just a friendly guy. I would definitely go back, and recommend to friends. Unless you've shopped a non-commission dealer, you just don't know what a pleasure it is. More