Northfield Automotive

Would not recommend purchasing a vehicle from here. Issues and red flags started immediately. I showed up in July to test drive a 2013 F-150 advertised online. Upon entering the vehicle to start the Issues and red flags started immediately. I showed up in July to test drive a 2013 F-150 advertised online. Upon entering the vehicle to start the test drive it was absolutely filthy and smelled of hog manure. They didn't even bother to complete a full detail other than maybe a quick vacuum and wipe down. The truck was also not running correctly, it is no wonder it sat in the lot for as long as it did in a hot buyers market. I wasn't satisfied, so they had me look at a 2011 F-150 they had just gotten in on trade. This one was much cleaner, presumably from the previous owner as they don't bother to get their vehicles in selling condition... I ended liking it enough to end up sitting down and discussing financing options with them. They were able to offer what seemed to be a good deal but made sure to put in the documents that this vehicle will be sold "As Is". Well fast forward 3 months later I hadn't received my title in the mail from the state and temporary proof of ownership had expired. I called Finance Manager John K to figure out where my title is and he said the state was missing the lien release from the previous owner. Northfield Automotive failed to do their due diligence in collecting all documents in the trade before selling me the vehicle. 5 Months and multiple phone calls later, I still have no title. John K has failed to return calls and seemingly doesn't care about resolving my issue as he just keeps saying "your title is coming." I even told him I will be leaving a bad review and he stated "do what you need to do." John and Northfield Automotive don't care about their business, why should any consumer give them theirs? I wish I had known that before hand. On top of that, the truck I purchased had the timing chain go out almost immediately costing me over 6k in repairs, which I had a feeling they knew about considering their forcefulness in putting "Sold As Is" in the contract. I can't even sell or refinance the loan because I don't have my title, costing me a lot of time and a lot more money. I would look elsewhere, I have had nothing but headaches dealing with Northfield Automotive. More

Exceptional Service. I was heading out of town, and had a small, big to me, issue with my tailgate on my 2019 F-150. Dennis got me in immediately, and Seaver and Nick h I was heading out of town, and had a small, big to me, issue with my tailgate on my 2019 F-150. Dennis got me in immediately, and Seaver and Nick had me on the road in less than 20 minutes. I’m ordering my new truck from them this fall. Clancy More

I have used this dealership for years both for purchasing a new vehicle and for service on that vehicle and would not even consider going any place else. They are 5 star in every category. Ivy M Ainswort a new vehicle and for service on that vehicle and would not even consider going any place else. They are 5 star in every category. Ivy M Ainsworth Faribault, MN More

Everyone was great to work with. The customer was great. Friendly small town dealer feel! Friendly small town dealer feel! More