Northeast Acura - Service Center

I was in need of four new tires for my TSX and Fenton set me up with the best tires for my model! The tires even came with a $75 rebate incentive. I was in and out in a timely manner and very happy with the me up with the best tires for my model! The tires even came with a $75 rebate incentive. I was in and out in a timely manner and very happy with the service I received here, as usual! More

My experiences with Northeast Acura have always been quick, easy, and courteous. Chris C. in the service department is great to work with and is always polite and friendly. I feel confident in the servi quick, easy, and courteous. Chris C. in the service department is great to work with and is always polite and friendly. I feel confident in the service and repair that my vehicle receives at Northeast Acura and am looking forward to my next purchase with them! More

Just had my 90K maintenance service and the experience was exceptional as always. I've had my Acura TL for 7 years now and every visit to Northeast Acura has been 5 star. The staff is polite, punctual,and was exceptional as always. I've had my Acura TL for 7 years now and every visit to Northeast Acura has been 5 star. The staff is polite, punctual,and always explains exactly what service is to be completed and at what cost. More

We have been getting our MDX serviced at Northeast Acura for years and it has always been a wonderful experience. They are always upfront about the cost, time, and nature of the work to be done, and it is for years and it has always been a wonderful experience. They are always upfront about the cost, time, and nature of the work to be done, and it is always done quickly and with a smile! More

We bought our MDX in 2006 from this dealer and have had it serviced at every recommended mileage and time frame. At each visit, they made us feel like the car was just purchased and even gave us a loaner it serviced at every recommended mileage and time frame. At each visit, they made us feel like the car was just purchased and even gave us a loaner car if the visit was going to be lengthy. At the last visit a few weeks ago, our car had 85K miles on it and as I said we were treated like a new customer. I am 65 years old and have owned many cars for both my wife and I and I can honestly say that I have never had a vehicle that runs so good and had never required repair. I remember having new cars of different makes and keeping a pad or note book in the car to write down the items that would need attention when I made my next visit. For this car the pad never got used.... a testimonial to the kind vehicle and service we have received. WE are soon to start looking for another vhical soon and would certainly consider NE Acura again. More

Great service department. Fenton and the other service managers are conscientious, helpful and informative. They don't press you to make repairs that aren't necessary, and make sure you receive enough det managers are conscientious, helpful and informative. They don't press you to make repairs that aren't necessary, and make sure you receive enough detail to make informed decisions on needed repairs. More

I bought my 2004 MDX at this dealer new. The radiator developed a leak which foulded the tranny resulting in a $6,000 repair bill. To their credit, Acura paid for half, although one might argue they shou developed a leak which foulded the tranny resulting in a $6,000 repair bill. To their credit, Acura paid for half, although one might argue they should have done more. My issue with this dealer is: - They had the MDX for 2 weeks. We didn't have it 10 miles from the dealership when the D5 indicator started flashing. We had to return it for another 5 days so they could fix the issue with the new (rebuilt) tranny. Pathetic....how about a road test next time? - The navi unit went blank just a few days before the above issue occurred. Despite the fact that they had the vehicle for 2.5 weeks, they made zero progress on the issue and had no suggestions other than replacing the touchscreen ($3,000) or the navi unit ($2,500) and see if one of those fixed the issue. Instead, I sent the navi unit to Alpine and for $158 (and about 10 mins of my labor), it was fixed. You'd think they could have done the googling I did to resolve the issue. Apparently the $48k I have spent there on this SUV wasn't enough to warrant that kind of effort. - The tranny came with a 3 yr, 36,000 mile warranty, but the dealer OVERSTATED the mileage by about 1,400 miles on the work receipt not once but TWICE. It's a digital odometer, so how they got it wrong both times, and in their favor, is for you to decide. I have 2 friends that both travel to NJ to buy their Acuras just to avoid this place. Their reputation on my area is not good. More