Northeast Acura - Service Center

Excellent service and work, they finally got to the root of the problem and fix it with out over charging me. I would recommend taking your car to NorthEast Acura! of the problem and fix it with out over charging me. I would recommend taking your car to NorthEast Acura! More

After a turkey demolished our windshield as we were traveling through upstate New York, we contacted Northeast Acura where Robert McGrath connected us with a fabulous company, Capitaland Glass. When t traveling through upstate New York, we contacted Northeast Acura where Robert McGrath connected us with a fabulous company, Capitaland Glass. When the manufacturer's windshield was not immediately available, Mr. McGrath aided in coordinating a temporary replacement and then went out of his way to work with us when the Acura windshield finally arrived. It was a difficult situation since we do not live in the area but Bob and Northeast Acura were of enormous help in problem solving our situation. Highly recommend the service in this dealership. More

Recently purchased a 2020 RDX. Dealership and especially sales rep Joe Borowski was very knowledgeable and thorough. I would definitely recommend joe and would return for my next purchase. sales rep Joe Borowski was very knowledgeable and thorough. I would definitely recommend joe and would return for my next purchase. More

Never had such a stressful time purchasing a vehicle. They lie straight to your face.. read all paperwork carefully before u sign ANYTHING !! I regret ever even buying from here They lie straight to your face.. read all paperwork carefully before u sign ANYTHING !! I regret ever even buying from here More

Efficient, friendly and professional I was met by a serviceman as soon as I drove into the garage, he knew my name and what service I was in for. he service was timely and efficient. I wa I was met by a serviceman as soon as I drove into the garage, he knew my name and what service I was in for. he service was timely and efficient. I was afforded every courtesy from the day I purchased the car to my first service appointment today. More

Kept me as an acura customer This place rocks. My Mechanic told me to get a new car. I brought it up to the dealership to find out it was about good for another 100 to 150 k. This place rocks. My Mechanic told me to get a new car. I brought it up to the dealership to find out it was about good for another 100 to 150 k. They recommended fixes and we're cheaper then my Mechanic. In addition they gave me a discount... I honestly have never been more satisfied w my service. At this point it actually cost me money not going to them from the get go considering my Mechanic replaced a part that got ruined due to his negligence. Almost bought a new car but now I get to keep my acura without a car payment. This place treats it's customers really well. Worth the price tag in the end. I will be buying another acura. More

From the moment I entered the door, the service staff were: 1.) ready to greet me by name; 2.) fully aware of why I was there, i.e., what the problem was that I wanted addressed; and 3.) back and forth t were: 1.) ready to greet me by name; 2.) fully aware of why I was there, i.e., what the problem was that I wanted addressed; and 3.) back and forth to me during the service to let me know what the diagnosis had been and what the prognosis was. Felton was excellent in explaining technical matters in layman's terms. More

I needed B1 service and I was traveling for the following weekend. They fit me in and completed the service. Very accomodating !! Thanks Fenton and Chris weekend. They fit me in and completed the service. Very accomodating !! Thanks Fenton and Chris More

Brought my car in for its first complimentary oil change and visual inspection. Fenton went over everything with me afterwards, pointing out how much tread is left on the tires, to the remaining wear on the and visual inspection. Fenton went over everything with me afterwards, pointing out how much tread is left on the tires, to the remaining wear on the brake pads. Everything about the dealership makes you feel comfortable. Will continue to deal with them in the future. More

Very nice dealership. Friendly staff in service department. Was provided a loaner car when additional work was added to the appointment. Can not aske for better than that. department. Was provided a loaner car when additional work was added to the appointment. Can not aske for better than that. More