Northampton Volkswagen

The short version: I had the opportunity to get the car for a little less at another dealership but bought it here because the service and experience was great. When your car comes with three years of s for a little less at another dealership but bought it here because the service and experience was great. When your car comes with three years of service included, how you are treated when you buy the car is hugely important. Think about it this way, when a dealership is trying to make a sale, that is the nicest they will ever be to you. Now imagine the aggressive, snarky, pushy salesman at some other dealership is the nicest treatment you will likely ever receive there. That's why I stayed at Northampton VW. I should begin by saying that we had more or less settled on the car we wanted before arriving at the dealership. A few days ago we bought a 2013 VW Golf TDI from Rob Doyle at Northampton VW. After the test drive, we took nearly a week to come back to the dealership. Rob and others (Andy, Sue) were patient with us while we debated color and sorted out a couple insurance snafus. The sales process was smooth with price negotiations on the new car and the trade in taking about 15 minutes total. F&I was fine and devoid of unnecessary pressure and pushiness. Sue in F&I even got me better financing from my own bank than I got. Rob drove back and forth from the dealership to my office to drop off papers and my car. When I dropped it off for its initial state inspection and detailing, Rob brought to the office for me when it was done. Other than the detailing, I haven't had any service done there yet so I can't speak to quality of the shop and its repairs. Overall, I have no regrets or second guesses about buying my new car from Rob and Northampton VW. Remember you are buying a car not being sold a car. My advice to you is be an informed shopper and do your homework regarding the car, price, financing, and insurance and you will find people who will work with you to get a fair deal done at Northampton VW. More

Hands down the nicest and most helpful sales person I've ever met. Not pushy, listened to what I wanted and tried to match me with a car I really liked within my price range ever met. Not pushy, listened to what I wanted and tried to match me with a car I really liked within my price range More

This is the second time that I have bought a car from the Country family and both times I could have not asked for more. They honestly try to give you the best deal and they make sure you get the car you wan Country family and both times I could have not asked for more. They honestly try to give you the best deal and they make sure you get the car you want for a great price. I had negative equity on both trade-ins and both times they gave me a few extra thousand on my trade while taking a few thousand off the sticker price. Country has an amazing overall team working for them. My sales consultant, Jason LeClair, was extemely helpful. Shane Riddles was able to get me into better interest rate that I did not originally qualify for.They both did all that they could to get me a great deal. I was able to get into a brand new CC at a very low price. If you are looking to buy a car, I would highly recommend any of the country dealers. You will not be disappointed! More

I visited Northampton Volkswagen to check out the Jetta Sportwagen. Mark Flynn was helpful and showed me several of the reasonably priced vehicles in stock. I ended up buying one after I thought it over an Sportwagen. Mark Flynn was helpful and showed me several of the reasonably priced vehicles in stock. I ended up buying one after I thought it over and called him back a few days later. He was thorough in getting the car ready for me. He answered all my questions and made sure the car was in top condition for me. He was attentive to my needs before and after the sale, having followed up to make sure everything was working out with the car. I recommend Mark to anyone looking for a new or used car. More

Jason is a very honest and down to earth type of guy. He is very friendly and patient. He always listens to what I said first, then share his opinions. He made my buying experience really relaxed and battl is very friendly and patient. He always listens to what I said first, then share his opinions. He made my buying experience really relaxed and battle free. I strongly recommend everyone to choose Jason as their sales reps. He is definitely the right employee that every dealership wants to hire. Nice job, Jason. Rob Z More

I've been purchasing vehicles fom Mark Flynn for the past I've been purchasing vehicles fom Mark Flynn for the past 7 years, he's the best in the business and I won't purchase a vehicle from any other sa I've been purchasing vehicles fom Mark Flynn for the past 7 years, he's the best in the business and I won't purchase a vehicle from any other salesman. I recommed Mark to my family, friends and bussiness partners when purchasing a vehicle. Northampton Volkswagen is very lucky to have such an assest as Mark Flynn on their team. Sue More

Mark was great. My wife and I stopped on a whim as we had been to other VW dealerships and we were interested, but had not received the attention we thought we should in buying a new car. Mark was wonde had been to other VW dealerships and we were interested, but had not received the attention we thought we should in buying a new car. Mark was wonderful.....explained everything and gave us the satisfaction we were seeking. He has followed up since buying the car too. We could not be more satisfied with the service he provided us. More

Great parts manager, the best in the area. I call everyday with no mistakes. The best of the best. That dealer is lucky to have this girl. everyday with no mistakes. The best of the best. That dealer is lucky to have this girl. More

Mark was great. He was very clear with his answers to all of my questions. Located the car I was looking for and had it delivered to Northampton Volkswagen within 24 hours. So less than 36 hours later I had of my questions. Located the car I was looking for and had it delivered to Northampton Volkswagen within 24 hours. So less than 36 hours later I had a new Passat and clear understanding of all of the features and was ready to go. Thanks Mark! More

Mark helped me find the perfect car for me, helped me find financing AND insurance. All at much, much lower rates than I found anywhere else. Mark stood by me even when we thought we might lose the sale. find financing AND insurance. All at much, much lower rates than I found anywhere else. Mark stood by me even when we thought we might lose the sale. He found me a grade-A insurance agent who swung by the dealership to shore up the service. And he was a courteous, knowledgeable salesman the whole time through. I shopped the entire Northampton area for my first used car. And Mark Flynn was the only guy who made me feel like my sale mattered, like I was dealing with a true professional and like I could feel safe buying from him, knowing I wasn't just another sales figure. No pressure. Great service. That's Mark Flynn. I would recommend Mark to my best friends and my family members without hesitating once. - Alexander Mark Ceskavich More