North Star Chevrolet

Nice friendly service, couldn't be more happy! Wonderful experience, couldn't have asked for a more helpful staff! I'd recommend Northstar to anyone looking for a good deal from warm friendly peopl Wonderful experience, couldn't have asked for a more helpful staff! I'd recommend Northstar to anyone looking for a good deal from warm friendly people who will guide you through the transaction and get you on the road feeling confident than you've made the right choice. The Internet dept. was also very helpful in my decision to choose Northstar. More

Worst service of my life Rude, condescending and not helpful at all. Don't get your car serviced here !!!! Just bought a new car and wouldn't even recognize the problems with Rude, condescending and not helpful at all. Don't get your car serviced here !!!! Just bought a new car and wouldn't even recognize the problems with it. More

Starts off i buy my car used and it needs inspected so I pick it up next day and the car has major vibration in the wheels. Why o cause the rotors are so bad and 2 front tires are bad but how can that be s pick it up next day and the car has major vibration in the wheels. Why o cause the rotors are so bad and 2 front tires are bad but how can that be since they just inspected it right. so they put new rotors on and front tires no charge. My car says RR tire low i put air in check it 35lbs drive down the street ding ding ding... RR tire low. Well the did not put the wheel sensors in the right place. Take it back they say hmmm some guy try's to do it so i leave drive to gas station let air out of the right front tire ding ding ding it says add air to the right rear tire. I take it back they try again give me an attitude and same thing. So I take it to another dealer and they fix it in about 10 seconds. Should have been my first warning. So months later I need service. Took my car for service August 25th. Told them it needed a crank sensor and stability sensor. they said needs nothing. I took it back day later same thing.... nothing... 3 times and after having my car for 18 days out of a month they sent it to another dealer. That dealer had it for a day and said it needs a new crank sensor changed the crank sesnor problem solved. Took it back to North start they changed the sensor in the steering for the stability system. When doing this they broke my plastic around my steering colum but did not say anything and just gave me the car back. Called them said hmmm sorry bring it in. Wasted another day and took it in they looked said have to order a part. Three weeks goes by I call them... o ya sorry we have that here. Took my car in pick it up that night after they look for my keys for 20 min and the peice is black and every other interior part of my car is tan and it should have been painted to match. Make another apoitment and they paint it and put it back on but dont put it on right! Its only half on and they scratch up the paint and dont say anything other then say here is your keys. I call the service manager and get the long story of how they are number 1 and dont know how this could happen. I take the car back out yet again and they have it for 2 days and call me and say opps paint guy wont be in until some time next month. Well in the playing around with taking it off and on for nothing cause the paint guy did not show up they broke another interior part of my car under the steering wheel but dont tell you they just put it in the back seat. I call the manager on December 23 and he says omg i am so sorry blah blah blah.... Its January 10th car is still not fixed waiting to see if they fix it next week. THE WORST SERVICE I HAVE EVER HAD IN MY LIFE FROM ANY DEALER. Its been 5 months since the day I took it in for service and they damaged the car and its still not fixed. More

Joe Gray, Gary Jamis, and the F&I Manager were more than helpful with our Chevrolet Equinox. We would highly recommend this dealership to anyone!!!! than helpful with our Chevrolet Equinox. We would highly recommend this dealership to anyone!!!! More