North Star Chevrolet

The car was exactly as advertised and I was very happy with the purchase. The sales person was Mike Bobrowski and he was totally professional. Love the dealership and would go back to North Star without with the purchase. The sales person was Mike Bobrowski and he was totally professional. Love the dealership and would go back to North Star without hesitation. More

I brought my truck to be inspected. 3 months later I have a gaping hole in my frame, obviously missed during the inspection. I confronted Mike the service manager, he told me that could 3 months later I have a gaping hole in my frame, obviously missed during the inspection. I confronted Mike the service manager, he told me that could have happened after the inspection. I said no this was missed and he did not want to hear that, over talking me about something irrelevant the whole time. The negligence and arrogant attitude I did not appreciate. Very very poor people skills,and could not communicate with me, the customer. I highly recommend nobody go there. More

Never got a response. So what can I say, they didn’t care enough to even try. So what can I say, they didn’t care enough to even try. More

All i needed was my bumper on right side clued with sealant bec it popped out. The otherside was done and 4 some reason they didnt clue the righr side so i had to waste my time stopping there a second sealant bec it popped out. The otherside was done and 4 some reason they didnt clue the righr side so i had to waste my time stopping there a second time and kevin in service tried to con me saying he can write me an estimate for a new bumper etc...trying to cost me hundreds of dollars More

Took my car there for my check engine light, was charged over 200 for just diagnostic. They said they were ordering a part for me, and then never heard back for MONTHS. I called constantly and was told part over 200 for just diagnostic. They said they were ordering a part for me, and then never heard back for MONTHS. I called constantly and was told part was on back order every time. Ended up ordering my own part after making them give me the part number and description. Found what they said was impossible to get on Amazon for sixty dollars in twenty minutes. Did the work to the car myself saving hundreds, thank god for YouTube. Honestly, never taking my car there again. The level of incompetence i had to deal with for almost 6 months is unreal. More

Overzealous inspection mechanic We took my car in for an inspection and the mechanic found one legit safety issue with a small leak in the power steering, one minor CV boot tear, a We took my car in for an inspection and the mechanic found one legit safety issue with a small leak in the power steering, one minor CV boot tear, and some nitpick issues. We addressed all issues and brought the car back. The mechanic (John) didn't like the manner in which I repaired the CV boot and failed us again. I repaired the boot using a flexible adhesive designed to bond rubber since the tear was so small. The adhesive has been holding strong for almost a month. He then made comments that I'm probably trying to hide other issues by oiling the underside of my car. Sorry, this is Pittsburgh and they go heavy on the salt. I didn't keep my car from rusting out for the last 17 years by prayer. To add insult to injury, he didn't even give us the emissions sticker we're entitled to. The service writer was nice enough, but he has no say over the power tripping mechanic. We'll be taking all of our business elsewhere and filing a complaint with the state police over the inspection. More

Untrustworthy and they’re word means nothing They damage vehicles and don't follow their own owners manuals when they park a car. I guess even dealerships forgot how to drive a stick. Then becaus They damage vehicles and don't follow their own owners manuals when they park a car. I guess even dealerships forgot how to drive a stick. Then because the car moves when you get in its your fault. They said they would take care of it one day then yelled at me and told me to file a police report the next. Totally unprofessional because someone is standing up to them. Grown adults throwing a fit and yelling. The management, Ron and Kevin, need customer service training, Mike was nice about everything. Kevin said he would fix the car and even tried to fix it that day by using a heat gun and touch up paint. Now they say they are not responsible and not going to fix it. They even said they would fix the other car that was damaged but that customer didn’t care and left. The are not trustworthy and their word means nothing. The run the place like a under 5k used car lot. More

total waste of time What a total waste of time. I have purchased a vehicle there before and good good service. After purchasing 6 other vehicles since, I decided to reach What a total waste of time. I have purchased a vehicle there before and good good service. After purchasing 6 other vehicles since, I decided to reach out again and see if they had something that I was looking for. I reached out and was out in contact with a salesman named Josh. We correspond and I told him exactly which vehicle I was looking at as well as my trade. Even sent him pictures because I live an hour away. He told me that he was very busy because “they got slammed” and would try to have a manager “work on it for me and he would get back to me later.” We’ll later never came so I reached out the following Monday only to get 0 response. Didn’t even acknowledge my text. This was a $61,000 vehicle I was looking to purchase. They must not need the money since they were too busy to be bothered. More

Some of service desk guys are not to my liking originally was helped by a shady weasel in my opinion but other visits I dealt with awesome guys Ed garbay is the best guy ..also I big guy I think h originally was helped by a shady weasel in my opinion but other visits I dealt with awesome guys Ed garbay is the best guy ..also I big guy I think his name was Cory not sure but he was the most straight forward no b.s. guy in the shop just honest good dude those two men are why I will return over and over to Northstar. More

Great dealership!! Northstar is great!!!! I get all my cars from them. They are professional and they don't seem like your typical car sales. I will definitely get my ne Northstar is great!!!! I get all my cars from them. They are professional and they don't seem like your typical car sales. I will definitely get my next car from them and recommend them to my family and friends. More