North Shore Mazda

Fantastic customer service! Isaac was terrific to work with—responsive and very helpful. Got everything I needed. Highly recommend! Isaac was terrific to work with—responsive and very helpful. Got everything I needed. Highly recommend! More

Stopped in to voew a vehicle we saw online and Issac was able to quickly get us in for a test drive. He answered all our questions, took care of our concerns, and got us out of the dealership quickly. All o able to quickly get us in for a test drive. He answered all our questions, took care of our concerns, and got us out of the dealership quickly. All of this while I was also trying to corral a 1 year old. Would recommend. More

Issac was great at Mazda in Danvers. Easy transitions to another car. Answering all questions Easy transitions to another car. Answering all questions More

It was a phenomenal experience with everyone at this dealership, the management team is top-notch. Leased a second vehicle from them. Duarte Bettencourt was helping with my purchase. He is so easygoing, dealership, the management team is top-notch. Leased a second vehicle from them. Duarte Bettencourt was helping with my purchase. He is so easygoing, with perfect customer service skills and a great sense of humor . Everything was done quickly and promptly, and the vehicle was clean and shiny. Will buy again and recommend any of my friends and family members. More

Purchased preowned car and traded in our car. Matt Legere did a good job getting us through the process quickly and efficiently. I would recommend the dealer and Matt. I have had good, bad and br Matt Legere did a good job getting us through the process quickly and efficiently. I would recommend the dealer and Matt. I have had good, bad and brutal experiences at car dealers. Working with Matt turned out to be one of the good ones. More

Purchased a new 2025 CX5 from North Shore Mazda in December 2024. It was the best new car buying experience I ever had (70 yr old with many new car purchases). From my salesperson Brendon Rutledge w December 2024. It was the best new car buying experience I ever had (70 yr old with many new car purchases). From my salesperson Brendon Rutledge who was very detail oriented and extremely pleasant to work with to the Sales Manager Tim Mullen, Finance Manager Brian Coyle, Product Intro Person Lisa Ciani and finally Courtney Shick who contacted me to start the auto buying process! More

It was a quick and easy experience selling my vehicle to North Shore Mazda. Andrew and Matt were great all the way the through, especially through the madness of the holiday season. North Shore Mazda. Andrew and Matt were great all the way the through, especially through the madness of the holiday season. More

I recently bought a used car from Eric Martiniello. He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable througho He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable throughout the process. Highly recommend! More

North Shore Mazda delivered a Certified CX-5 to me in NH. Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost d Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost dead battery. Immediately notified North Shore Mazda of the two issues. Figured not a big deal, we can all agree this is not how a certified vehicle should arrive, and they would pay for the needed repairs (less than $500). Yeah, no. They agreed to reimburse me for the battery*, but not the new tire. Suggested the garage that inspected the vehicle could be responsible for the damaged tire (yeah, you read that right). Apparently, that is the "transparency" at a Joe Shaker Automotive Group dealership - well, the lack of integrity is easy to see. *Oh, and you'll be shocked to learn they never reimbursed me for the battery. Just so you're aware of the type of people running this dealership. More

Issac Baer took great care of me and the purchase process from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and attention as I have had. Thank you, NSM for selling me a reliable used vehicle! More