North Shore Mazda

Purchased a new 2025 CX5 from North Shore Mazda in December 2024. It was the best new car buying experience I ever had (70 yr old with many new car purchases). From my salesperson Brendon Rutledge w December 2024. It was the best new car buying experience I ever had (70 yr old with many new car purchases). From my salesperson Brendon Rutledge who was very detail oriented and extremely pleasant to work with to the Sales Manager Tim Mullen, Finance Manager Brian Coyle, Product Intro Person Lisa Ciani and finally Courtney Shick who contacted me to start the auto buying process! More

It was a quick and easy experience selling my vehicle to North Shore Mazda. Andrew and Matt were great all the way the through, especially through the madness of the holiday season. North Shore Mazda. Andrew and Matt were great all the way the through, especially through the madness of the holiday season. More

I recently bought a used car from Eric Martiniello. He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable througho He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable throughout the process. Highly recommend! More

North Shore Mazda delivered a Certified CX-5 to me in NH. Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost d Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost dead battery. Immediately notified North Shore Mazda of the two issues. Figured not a big deal, we can all agree this is not how a certified vehicle should arrive, and they would pay for the needed repairs (less than $500). Yeah, no. They agreed to reimburse me for the battery*, but not the new tire. Suggested the garage that inspected the vehicle could be responsible for the damaged tire (yeah, you read that right). Apparently, that is the "transparency" at a Joe Shaker Automotive Group dealership - well, the lack of integrity is easy to see. *Oh, and you'll be shocked to learn they never reimbursed me for the battery. Just so you're aware of the type of people running this dealership. More

Issac Baer took great care of me and the purchase process from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and attention as I have had. Thank you, NSM for selling me a reliable used vehicle! More

Great service from Eric M! Was patient, personable, knowledgeable and efficient. Make the car buying process fun and easy! Was patient, personable, knowledgeable and efficient. Make the car buying process fun and easy! More

Arrogant! Deceptive Richard Bell Sales Manager Rude! Hung up on me with issues I was having with my purchase! SOLD a used CX9 With brake issues. Northshore Deceptive Richard Bell Sales Manager Rude! Hung up on me with issues I was having with my purchase! SOLD a used CX9 With brake issues. Northshore Mazda the worst dealership to Deal with. Love you when you purchase but when you leave the parking lot? THEY HAVE NO SHAME IN NOT EVEN GIVING YOU ANY TIME TO EVEN SPEAK TO US! Even Hung up on me! Which tells me they knew they were wrong and had no come back. STAY CLEAR AWAY FROM NORTHSHORE MAZDA! RICHARD BELL SALES MANAGER SHOULD ATTEND SOME CUSTOMER SERVICE CLASSES! More

Eric Martiniello was awesome. Made a car buying a joy! North Shore Mazda is the best. Made a car buying a joy! North Shore Mazda is the best. More

Eric helped me lease my new Mazda CX-30. He was very friendly, knowledgeable, and accommodating throughout the entire process. He was very friendly, knowledgeable, and accommodating throughout the entire process. More

I just leased my 3rd Mazda Cx-5 from North Shore Mazda. The staff are professional, knowledgeable, and make sure you’re happy with your new purchase! There’s a reason I keep coming back!! The staff are professional, knowledgeable, and make sure you’re happy with your new purchase! There’s a reason I keep coming back!! More