North Shore Honda

I have used North Shore Honda for all of my car needs over the past 7 years. They are extremely knowledgable and helpful through the sales process and importantly following the sales process. Harold Wa over the past 7 years. They are extremely knowledgable and helpful through the sales process and importantly following the sales process. Harold Wagner is the consummate professional. He is open, honest, personable and knowledgable on the product line and relative pros and cons of various options including lease vs. purchase. I recommend North Shore Honda and, in particular, Harold Wagner. More

I've leased six cars from North Shore Honda so far. Harold Wagner has been my salesmen for many years. He is very knowledgeable. I never feel pressured when I walk in the door. It's always an great exp Harold Wagner has been my salesmen for many years. He is very knowledgeable. I never feel pressured when I walk in the door. It's always an great experience when I pick up a car or drop off a lease return. The service department is also great!!!! More

Let's be honest, car salesmen have a generalized reputation for being a little slimy. Harold was the total opposite. He was honest, knowledgeable and patient. I plan to send my friends his way an reputation for being a little slimy. Harold was the total opposite. He was honest, knowledgeable and patient. I plan to send my friends his way and have no doubt I will be doing business with him for a long time. More

From the sales team to the finance manager, my experience at this dealership was excellent. Everyone was very helpful and had a lot of knowledge on the vehicles they sell. The vehicles were also the best con at this dealership was excellent. Everyone was very helpful and had a lot of knowledge on the vehicles they sell. The vehicles were also the best condition and price compared to every other dealer I visited. I left the lot extremely satisfied not only with the vehicle I purchased, but also the experience. More

After many bad experiences with car dealerships who were shady or untrustworthy, Jay was willing to show up 4 different cars and take multiple for a drive. After deciding which of the 4 we liked best, Jay a shady or untrustworthy, Jay was willing to show up 4 different cars and take multiple for a drive. After deciding which of the 4 we liked best, Jay and the team were very upfront about everything we were paying for and even went as far to show us how good of a deal we were getting with comparative information. The only downside of the experience was the time it took after we decided on the car, all that paperwork, cleaning the car, etc took a really long time. But I think that's part for the course. More

Everyone was just amazing i had such a great time while i waited jay matt and freddie were amazing im so glad i chose this dealership. waited jay matt and freddie were amazing im so glad i chose this dealership. More

I value great customer service above anything else. I understand how difficult it can be to be cheerful, positive, and informative throughout the day no matter the disposition of the individual you are i understand how difficult it can be to be cheerful, positive, and informative throughout the day no matter the disposition of the individual you are interacting with. Jay epitomized all I value in a service representative. He was not simply trying to make a sale. He was attentive to my specific needs, was honest, and was direct at all times. Honda is fortunate to have this young man in its employ. More

When my lease was up on my Accord in March, I returned to North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my ma North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my main point of contact and they patiently worked with me while I weighed my options (Accord or CRV? lease? buy? color?!) I visited several times - and pestered them with numerous questions - before making my final decision to lease the CRV in Kona coffee. Each time I visited they provided excellent customer service and I highly recommend this dealership. Alas, 3 months after acquiring my new CRV, someone dented & scratched my door! GRRRR. I was very upset and I went to NS Honda to see what can be done. The Service Manager JaCK G. was super helpful, and both Bill & Jack assisted me as well. JaCK G. ensured that my dent was fixed and the paint was touched up and I was more than satisfied with the final outcome. The best part was that it cost me a fraction of what I thought it would!!! :) Seriously, this dealership is amazing in all departments - sales, service, finance and their customer service is A+++. More

All of the employees who serviced us were very knowledgeable, pleasant and helpful. We had a very nice experience particularly Jack, Stu, JP, and the maintenance man in the showroom. Thank you. knowledgeable, pleasant and helpful. We had a very nice experience particularly Jack, Stu, JP, and the maintenance man in the showroom. Thank you. We love our car. More

I bought a used Honda Civic Hybrid today. Henry Neil was the salesman. This is the 3rd Civic that we bought since 2005. We have always had Henry as our salesman, our choice. The car we bought today is a the salesman. This is the 3rd Civic that we bought since 2005. We have always had Henry as our salesman, our choice. The car we bought today is a 2009 civic hybrid, this car replaced my 2006 civic hybrid which i had for 7 1/2 years. I traded it in with 176,000 miles on it. The other car we bought was a 2009 civic s i that we bought for our son. We are very happy with the product and the dealer. They give us loaners for service. Henry is a really nice man. It is a pleasure to work with him. he is patient and explains every thing. i am planning to buy a accord- plug in in a few years. The dealership is honest, professional, and small enough that everybody knows me. More