North Reading Subaru

Everything about this dealership is excellent. The service dept. is outstanding; friendly and efficient. I have been happy with them and am buying my second Subaru through them. service dept. is outstanding; friendly and efficient. I have been happy with them and am buying my second Subaru through them. More

My new Outback purchase at NR Subaru was overall a pleasant experience in relation to purchases from other auto dealers in my past which had made me distinctly dislike the the thought of ever walking pleasant experience in relation to purchases from other auto dealers in my past which had made me distinctly dislike the the thought of ever walking into a dealership again. The employees were friendly, accommodating and efficient with me throughout the transaction. I had the complication of a trade, but they quickly assessed that for me and came back with bottom line numbers. The subsequent negotiation was straightforward, and I felt the deal we arrived at was reasonably fair to all. Fred Hildago, who worked with me most directly was knowledgeable about the product, and did a great job taking care of my needs around an extended test drive, and then coordinating my purchase and pick up of the vehicle. The other employees that I interacted with also contributed to a positive experience. No one put on the salesman show with the associated haggling and pressure for extras, which again was a pleasant change from past experiences. During the time I spent in the dealership, I got a more general feeling from observing others that the atmosphere was one of mutual respect where the employees tried to address customers' questions and needs without trying to push them into decisions. For all of these reasons I would not recommend North Reading Subaru if you are looking to play a 'Lets Make a Deal' reality show with a car dealership, but I would recommend them if you desire a direct, unpressured evaluation of whether to buy a Subaru More

North reading gave us the lowest quote over an email inquiry. $500 less than average. When we went there, they honored the email quote. The trade-in negotiation is quick and smooth. I could feel that Da inquiry. $500 less than average. When we went there, they honored the email quote. The trade-in negotiation is quick and smooth. I could feel that Dan, our sales person tried very hard to meet our expectation. They have the model we like in stock so we just dropped off our old car there and drove back the new car. I don't feel pushed or tricked during the whole process. I would highly recommend this dealership to people who are looking for 2014 forester car. More

I generally hate going to the dealership, but my wife and I were ready to buy a new car. Dan and Fred were awesome. This was the easiest and most honest car buying experience I have ever had. Got a new Ou I were ready to buy a new car. Dan and Fred were awesome. This was the easiest and most honest car buying experience I have ever had. Got a new Outback at a great price, and got it all done on the same day! Highly Recommend. More

Like many others on this site I had a great experience with North Reading Subaru and Dave Melkonian, the whole staff actually. I was car shopping for a long time before coming to NR Subaru and had some r with North Reading Subaru and Dave Melkonian, the whole staff actually. I was car shopping for a long time before coming to NR Subaru and had some really bad experiences at other dealerships. Dave was very friendly, knowledgeable and best of all he was not pushy in the least. Everything felt right and I decided to end my long search for the perfect car at the perfect dealership and they have done a great job taking care of me since. I almost forgot to mention Steve, the finance guy, he was great - very knowledgeable and walked me through every step with no pressure at all. More

Was looking to trade my Acura for a Subaru Outback. I visited three other Subaru dealerships surrounding Stoneham and only North Reading Subaru kept to their word. Honesty is a big factor ! Further, ever visited three other Subaru dealerships surrounding Stoneham and only North Reading Subaru kept to their word. Honesty is a big factor ! Further, every staff member I met and dealt with we're professional and caring. I have now recommended three parishioners so far to North Reading Subaru. From the time I first looked at the Outback, to the quote given to me, to their keeping their word, the experience has been superb ! Paul and Dave helped me immensely and I highly recommend North Reading Subaru over any Subaru dealership in the greater Boston Area. Fr. Mario Orrigo Pastor St. Patrick Parish Stoneham, MA More

This was the easiest, most pleasant auto purchase I've ever made. Dave Melkonian and everyone I worked with at the dealership was professional and responsive. Communication was excellent and I couldn I've ever made. Dave Melkonian and everyone I worked with at the dealership was professional and responsive. Communication was excellent and I couldn't be happier with the car and the price I paid. More

This was the best experience I could have while searching for a car. I had tried going to other dealers and they were rude and they didn't want to sell me a car that was best for me. It was just another de for a car. I had tried going to other dealers and they were rude and they didn't want to sell me a car that was best for me. It was just another deal them. Everyone at North Reading Subaru really helped me feel at home. It was welcoming, and no one was shoving a car down my throat. They understood that until I found the car I wanted I was just researching and looking for the best buy. I would go back there in a heart beat to purchase a new car. Shawn was very nice and helpful and answer every question to the fullest!! I will send everyone I know there!! And I LOVE the Legacy that I purchased!! Got it for a great deal, and plan on having this car for a very long time!!! Carley Engle More

This is a great dealer. The sales staff is very friendly This is a great dealer. The sales staff is very friendly and helpful. I shopped around for a new car for a while. I'm young and I just purcased my fi This is a great dealer. The sales staff is very friendly and helpful. I shopped around for a new car for a while. I'm young and I just purcased my first new car. Other dealerships didn't take me serious, one even told me to go walk around the lot by myslef and look at cars even though I had asked them about a specific vehicle already. But North Reading Subaru was where I found my answer. The sales employee(Shawn Melanson) that helped me was sure to answer all my questions about any of the cars on the lot. He then showed me the options available and I told him exactly what I wanted. They didn't have one on the lot but they were quick to order me one from another dealer. If they don't have it they will get it. After I made my final choice it was time to talk money. I shopped around and this was the best deal I found. The finance guy Steve was a huge help and explained everything in detail to me and answered every question I tossed his way. I had a lot of questions because this was my first time financing a car. They treated me like family, not just another customer. I then was taken and introduced to the people in the service department who were quick to congratulate me on my new purchase. They also have a large amount of snacks(including ice cream!) and drinks to munch on while you descide what car you desire. From the big things like a new car to the little things like ice cream North Reading Subaru has it covered. I recommend this dealership to anyone especially first time buyers. If I could rate this all 10s I would. More

Can't say enough about North Reading Subaru. I bought a new Subaru Outback and had a very pleasant experience. Dan Magauro, the salesman was fabulous and and everyone I dealt with were great as w bought a new Subaru Outback and had a very pleasant experience. Dan Magauro, the salesman was fabulous and and everyone I dealt with were great as well. Very relaxing experience and would not hesitate to recommend them. Kudos to everyone for a nice dealership. Elvira Borsari More