North Reading Subaru

Old style car dealer. These guys were horrible. Quoted me a price online, in writing and went back on it when I got to the dealership. 5 of them chased me out to my car t These guys were horrible. Quoted me a price online, in writing and went back on it when I got to the dealership. 5 of them chased me out to my car trying to physically get me back into the dealership. Avoid at all costs!!! More

2015 Subaru Outback I started the shopping process in March. Nearly 7 months later I resumed the search for a new car. I really appreciated the low pressure sales appro I started the shopping process in March. Nearly 7 months later I resumed the search for a new car. I really appreciated the low pressure sales approach by Dwight. He could have pressured me during the months in between, but he didn't. His sales style is the reason I returned. He was honest about features that I didn't need and was very helpful in making the final choice. I would definitely recommend North Reading Subaru (and Dwight) to anyone. More

Helpful, honest, and patient My first time buying a car on my own and Dwight patiently walked me through every step of the process. He was friendly and down to earth, giving me ti My first time buying a car on my own and Dwight patiently walked me through every step of the process. He was friendly and down to earth, giving me time to figure out what would work for me. He was not pushy at all! When I finally signed David was very helpful with helping me pick a warrenty that worked for me. Everyone here was so friendly and fun! More

Car sales done right! Buying a new car can be a stressful, unpleasant experience. This couldn't have been more different! Nice friendly staff, no bull, pleasant experience! Buying a new car can be a stressful, unpleasant experience. This couldn't have been more different! Nice friendly staff, no bull, pleasant experience! Dwight is awesome, everyone we worked with was! We love our new car! we already refereed others to this dealership! More

Auto service satisfaction. I brought my car in for service for some noise coming from the suspension. The service manager Annette Cross was hands on and took a quick ride with m I brought my car in for service for some noise coming from the suspension. The service manager Annette Cross was hands on and took a quick ride with me to see what the problem was. She went the extra mile and made sure there were no more noises coming from the suspension when I left the dealership. Very satisfied! More

Great Experience! I test drove 8 cars on a Saturday, including 3 Subaru's at a competitor's dealership. On Sunday, my husband, 2 children and I drove up to North readin I test drove 8 cars on a Saturday, including 3 Subaru's at a competitor's dealership. On Sunday, my husband, 2 children and I drove up to North reading Subaru to see what type if deal we could get on a Forester. Paul was extremely patient and throrough with us about the car, and took my husband and daughter for a test ride. Paul and Dave were able to locate a car in the color I wanted for a good price. My husband wanted to check out the other Subaru dealership, and we told them we would call or come back later in the day. They were extremely pleasant about us leaving and didn't try to pressure us. We went to the other Subaru dealership and the pressure and games were just too much, so we walked out. My husband gave me the go ahead to go back to North Reading. When I walked in, Paul and Dave were happy to greet me and help me purchase the car. I told them specifically we went back to them because they didn't pressure us or play games. The whole buying process with them was easy and comfortable. I never felt rushed or pressured. I was even given a loaner car while I we waited for the paperwork to process. Upon pick up, Paul was great explaining the ins and outs of the Forester and helping me set up my phone to the handsfree device and radio stations. Thank you Paul and Dave! More

If we only knew it was that easy Overall, it was a very positive experience. We had gone to another Subaru dealer (Wakefield) and they gave us a ridiculously low offer for our trade- Overall, it was a very positive experience. We had gone to another Subaru dealer (Wakefield) and they gave us a ridiculously low offer for our trade-in and said they use a different valuation system. As we all know with the internet we have the same access to the information. When I questioned them which website it was, I was able to look and see it had the same value as the others that I brought in with me. Extremely unprofessional and why many people dislike the experience of buying a car when they blatantly lie. Our experience with North Reading was the complete opposite. Shawn was friendly and easy to deal with. He explained everything about the Crosstrek and was able to answer all of our questions. The price of the car was very fair and the only negotiation was the trade-in. Steve Bova in the finance department was also a pleasure to deal with! I love my Subaru Crosstrek! We would recommend North Reading to anyone in the market for a Subaru. More

i was very pleased with my experience with North reading Subaru. Dwight was very informative and explained in great detail the answers to any questions I had. The process was a little long however it was we Subaru. Dwight was very informative and explained in great detail the answers to any questions I had. The process was a little long however it was well worth it. Overall I would recommend the North reading Subaru dealership to anyone I know interested in buying a car. More

Finally got my new Subaru just last night it was nice and clean and full of gas. Thank you both Dwight Dan for making sure all the extras I wanted added to my new car was taken care of. Thanks clean and full of gas. Thank you both Dwight Dan for making sure all the extras I wanted added to my new car was taken care of. Thanks again, Donna of Tewksbury More

Once my research on leasing a car was complete, my next Once my research on leasing a car was complete, my next step was to choose a dealership. Reviewing different websites my decision was Melkonian's N Once my research on leasing a car was complete, my next step was to choose a dealership. Reviewing different websites my decision was Melkonian's North Reading Subaru. The experience from entering the showroom on a sunday afternoon to purchase/lease was completed on Wednesday. Greg Sarmanian greeted me with a smile and handshake on Sunday and assisted with a test drive of an Impreza 2014. Wih a complete overview of the impreza from the exterior to interior of the car, Greg's knowledge was greatly appreciated. My overall experience with Mr. Sarmanian and the Melkonian dealership was excellent and I would recommend this dealership because of the honesty and excellent representation to the customer. You have a loyal customer for any future purchases. Warmest Regards, Theresa Christie. Friday January 24, 2014 1 week after purchasing an excellent car. More