North Reading Subaru
North Reading, MA
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We had no problems from start to finish with this dealership. We knew which vehicle we wanted to purchase and they found it for us. They had it driven from Bangor, Maine to North Reading, Mass, whi dealership. We knew which vehicle we wanted to purchase and they found it for us. They had it driven from Bangor, Maine to North Reading, Mass, which was convient for us to get to. The only thing that wasnt taken care of for us was the inspection sticker due to the day/time in which we were picking up the vehicle. We hope for many years to come to feel this was a great purchase........ The Barrows Family Danvers, Massachusetts More
Luke was patient, kind, adorable, very knowledgeable about the vehicles, and knew how to compare other vehicles to the Subaru in an uninsulting way. He did not pressure the sale immediately and gave us about the vehicles, and knew how to compare other vehicles to the Subaru in an uninsulting way. He did not pressure the sale immediately and gave us the time we needed to make our decision. We loved him. Also, when I decided to change to a higher model even at the last minute he stayed calm and made sure that I really wanted to do that even though it would mean more money. He also took so much time to orient my daughter and I to the workings of the vehicle so that we knew everything possible about it and even programmed my phone to the bluetooth. He was so great. I love my Outback and I love driving it every day! More
I am so excited about our new Subaru! We drove one hour to get to this dealership because my husband and I heard such great things about them! We went to the dealer with the intention of bringing home our to get to this dealership because my husband and I heard such great things about them! We went to the dealer with the intention of bringing home our new vehicle today and we were not disappointed. My husband leased a 2006 Impreza and I was concerned since he had gone over his mileage allowance. Not only were they able to get us out of his car without much pain but they made a fantastic deal for us on a 2010 Forester. Rhett (our sales professional) was awesome! He did not pressure us into making a quick decision and he was very knowledgeable about Subaru technology. That is not something that I am normally quick to say either! Stephen Bova (our business manager) made the paperwork a breeze and explained everything so that we understood what we were signing. Overall, I would DEFINITELY recommend this dealership and every employee there. They went out of their way to make sure we got everything we needed and that we were able to pick up our kids on time! Love you all! -Dan and Lindsay More
Great experience, travelled 70 miles to purchase from North Reading Subaru as it stood out from the 4 local dealers I contacted. Dan is the man to see, easy to work with, on the ball and still getting fo North Reading Subaru as it stood out from the 4 local dealers I contacted. Dan is the man to see, easy to work with, on the ball and still getting follow ups. Got the car I wanted at the right price and a good deal on my trade, friendly and efficient atmosphere. Best of the bunch that I visited, my first Subaru but probably not my last. Give Dan a call, I'd highly recommend him, Steve Bova and Ken Almquist did a great job too. Phil. More
Friendly and enthusiastic staff made this a most pleasant experience. The guys did their best to accommodate my needs and do the best deal possible. After the deal was done they continued to be helpful, I wo experience. The guys did their best to accommodate my needs and do the best deal possible. After the deal was done they continued to be helpful, I would recommend North Reading to any prospective buyer. More
THis was the best experience I have ever had buying a car. The salesman (Adam King) was very knowledgeable and never pushy. He knew about the car and just made the experience pleasant. I hate car shop car. The salesman (Adam King) was very knowledgeable and never pushy. He knew about the car and just made the experience pleasant. I hate car shopping because I hate dealing with the salesmen but Adam made it a great experience. I had gone to other Subaru dealerships and none of them can compare. I honestly can't say enough about the great experience I had. I also want to mention the finance manager (Steve Bova) who got me a refund on my prior extended warrantee. This saved me over $1000.00. I had extended warranties on other cars and no other dealership has ever said to me that I can get a refund from it. I really want to thank him too. I would recommend this dealership to anyone who wanted to buy not just a Subaru but any car. They were great. More
Adam is the best! A wonderful person with a great personality. My husband and I knew what we wanted and Adam was gracious to help us stay within our budget. His interpersonal communication skills personality. My husband and I knew what we wanted and Adam was gracious to help us stay within our budget. His interpersonal communication skills are superb and I have recommended going to Melkonian Subaru to my fellow colleagues and family members. It was my first real car purchase and Adam and his team were very patient with me as I had alot of "firSt timer" QUESTIONS. Adam even took the time to take a picture of me with my new car for my scrapbook. Adam King is what a sales person should be and all those should learn from him. More
Lucas was helpful from the minute we came in the door and he was very knowledgeable, and very easy going and not high pressure at all. Dealing with Lucas was like dealing with my son or brother very easy goi he was very knowledgeable, and very easy going and not high pressure at all. Dealing with Lucas was like dealing with my son or brother very easy going. The whole dealer experience was fun they have ice cream, coffee, tea and candy all complementary. The manager Mike was helpful and pleasant as well. We would recommend the North Reading Subaru. One small suggestion in the new showroom would be to have a wall or cubicle wall between the sales peoples tables as this purchase is needs some privacy.. The Scotts of North Reading More
Lucas was friendly and knowledgeable, and the dealership was brand new, so the entire experience was easy....as a 30 year Subaru owner, I appreciate the extra lengths to which Lucas and the entire team went was brand new, so the entire experience was easy....as a 30 year Subaru owner, I appreciate the extra lengths to which Lucas and the entire team went towards making my shopping experience as informative and cost effective as could be.....I recommend North Reading Subaru, and look up Lucas if you are in the dealership. More
First time Subaru buyer and was a overall A++++++++ experience. Lucas (our saleman) was very knowledgeable and friendly and took us through the car and spent alot of time explaining everything. The w experience. Lucas (our saleman) was very knowledgeable and friendly and took us through the car and spent alot of time explaining everything. The whole crew of people working their are friendly from the finance dept to the general manager of the dealership. Would definately recommend buying from this dealership as customer service is very important. I am enjoying my new Imprezza and thank you again for all your help. Brenda More