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North Point Volvo Cars - Service Center

Alpharetta, GA

4.7
40 Reviews

40 Reviews of North Point Volvo Cars - Service Center

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February 20, 2025

They NEVER have rental cars and then they send you to enterprise and make you get the cheapest most worthless car unless you want to pay out of pocket. I have two very expensive Volvos the S90 and XC90, More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Feb 23, 2025 -

North Point Volvo Cars responded

Hello, Thank you for taking the time to leave us your honest feedback. Our Service Manager would appreciate the opportunity to speak with you more regarding your experience. Please reach out to us at (844) 453-5720. We look forward to hearing from you.

Feb 26, 2025 -

North Point Volvo Cars responded

Hello,Thank you for taking the time to leave us your honest feedback. Our Service Manager would appreciate the opportunity to speak with you more regarding your experience. Please reach out to us at (844) 453-5720. We look forward to hearing from you.

February 15, 2025

Service is Exceptional because of the trust relationship with Marcus Wise.. I followed Marcus from Buford location where I had been since 2020. North Point location is more welcoming, friendly and peaceful. More

by sowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Feb 20, 2025 -

North Point Volvo Cars responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 11, 2025

Excellent service, this dealership puts the customers satisfaction as a top priority and preference is hiven to the same. More

by pramodn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Wise
Feb 12, 2025 -

North Point Volvo Cars responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 09, 2025

The professional service at North Point Volvo is unmatched, which is why I drive 2 hours and past another dealership to get there. I’ve had my Volvo for 3 years, and I have been pleased with every s More

by Stefanie H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Loaner car guy, Car mechanic guy, and Ruth the car delivery lady
Feb 12, 2025 -

North Point Volvo Cars responded

Stefanie, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Very happy with service advisor Garrett Rhoton. Explained issues and the service team repaired my car in the time frame they estimated. More

by janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Rhoton
Feb 12, 2025 -

North Point Volvo Cars responded

Janie, thank you for your kind review; we are happy to pass along your comments to the team here at North Point Volvo! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Good salesperson —Rick Small. Good maintenance personnel-Adan & Garrett. Joseph is horrible!! No eye contact, acts like he is doing you a favor to wait until on you, doesn’t exp More

by sgill418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Joseph
Feb 10, 2025 -

North Point Volvo Cars responded

Thank you for letting us know about your experience. We will use these comments to ensure the best care for our customers moving forward. We look forward to your next visit.

February 04, 2025

My first visit to Service. Better than anticipated. Quick, helpful, and informative. This will definite be my go to dealer for car shopping and service! More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrert
Feb 10, 2025 -

North Point Volvo Cars responded

Stacy, we are so pleased you enjoyed your visit to North Point Volvo! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

I loved the clean, spacious, kid friendly customer attentive dealership. There was a section with crayons and coloring books which every parent will appreciate, there was a television with sports on i More

by Ella
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 06, 2025 -

North Point Volvo Cars responded

It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

January 15, 2025

I love my c70 and Matt in the service department was great to work with. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Jan 16, 2025 -

North Point Volvo Cars responded

Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

January 13, 2025

My service advisor matthew price is always great. Any problems I have or issues & he is always ready to find a solution. One of the fastest working advisors in my opinion with the best turn around ti More

by andrewjobrien18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Jan 14, 2025 -

North Point Volvo Cars responded

We’re so happy to hear about your positive experience! Your feedback means the world to us.