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North Point Volvo Cars - Service Center

Alpharetta, GA

4.7
43 Reviews

43 Reviews of North Point Volvo Cars - Service Center

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March 20, 2025

I have been a customer for many years and have bought both my vehicles at North Point Volvo. The quality and professionalism of their service department is what keeps me coming back. More

by Michael53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price
Mar 26, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

Mar 26, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

March 19, 2025

Fessional ism and experience from a customer service service department reps always exceed my expectations. Very friendly and your service rep, alway explain everything and answer any question. I would More

by siscow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Mar 22, 2025 -

North Point Volvo Cars responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Point Volvo! Have a fantastic day!

March 14, 2025

The service writer was outstanding. Very knowledgeable and passionate to work with. The dealership was clean and the associates were professional. More

by jnorthern30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Mar 18, 2025 -

North Point Volvo Cars responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 10, 2025

My experience with the service department has been terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ More

by robrocco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Withheld, but the same both times
Mar 14, 2025 -

North Point Volvo Cars responded

Hello, Thank you for taking the time to leave us feedback about your visit. We would appreciate the opportunity to address your concerns as this is certainly not a typical experience! Please reach out to our Service Manager at (844) 453-5720. Thank you and we look forward to hearing from you.

March 03, 2025

Clean and friendly dealership with nice amenities. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. More

by Rblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Mar 08, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

Mar 10, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

March 03, 2025

Car check in and delivery on time. Nice and comfortable waiting area. Easy communication with staff More

by claudioy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Harrison
Mar 08, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

February 28, 2025

Communication with the service techs could be improved. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. More

by DJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 09, 2025 -

North Point Volvo Cars responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (844) 453-5720.

February 27, 2025

I always am impressed with the service at this dealership. I also know if I’m having issues with the technology or the navigation system the service department is always ready to help with a quick More

by dambruso.caron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 02, 2025 -

North Point Volvo Cars responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

February 26, 2025

This our 3rd Volvo. The service is excellent and the advisers top of the line. 👍 More

by Nancy ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 28, 2025 -

North Point Volvo Cars responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

My Service contact Matthew Price makes my service experience exceptional . Answers my old lady questions with patience and personal attention. Therefore, i always ask for Matt.. More

by helliespears1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Feb 28, 2025 -

North Point Volvo Cars responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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