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North Point Volvo Cars - Service Center

Alpharetta, GA

4.7
39 Reviews

39 Reviews of North Point Volvo Cars - Service Center

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March 03, 2025

Car check in and delivery on time. Nice and comfortable waiting area. Easy communication with staff More

by claudioy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Harrison
Mar 08, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

March 03, 2025

Clean and friendly dealership with nice amenities. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. More

by Rblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Mar 08, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

Mar 10, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

February 28, 2025

Communication with the service techs could be improved. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. More

by DJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 09, 2025 -

North Point Volvo Cars responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (844) 453-5720.

February 27, 2025

I always am impressed with the service at this dealership. I also know if I’m having issues with the technology or the navigation system the service department is always ready to help with a quick More

by dambruso.caron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 02, 2025 -

North Point Volvo Cars responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

February 26, 2025

This our 3rd Volvo. The service is excellent and the advisers top of the line. 👍 More

by Nancy ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 28, 2025 -

North Point Volvo Cars responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

My Service contact Matthew Price makes my service experience exceptional . Answers my old lady questions with patience and personal attention. Therefore, i always ask for Matt.. More

by helliespears1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Feb 28, 2025 -

North Point Volvo Cars responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2025

I received excellent customer service and satisfaction today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson More

by ajoiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 23, 2025 -

North Point Volvo Cars responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Feb 26, 2025 -

North Point Volvo Cars responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 21, 2025

I had an excellent experience at Volvo North Point! From start to finish, the service was seamless, and the team went above and beyond to take care of my vehicle. A special shoutout to Garrett, who pro More

by svanrooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Rhoton
Feb 28, 2025 -

North Point Volvo Cars responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2025

Always courteous. I’ve never had a negative experience there. It was one of the best and most respectful buying processes I’ve ever had. Service is great too. They go More

by Billb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 28, 2025 -

North Point Volvo Cars responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

They NEVER have rental cars and then they send you to enterprise and make you get the cheapest most worthless car unless you want to pay out of pocket. I have two very expensive Volvos the S90 and XC90, More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Feb 23, 2025 -

North Point Volvo Cars responded

Hello, Thank you for taking the time to leave us your honest feedback. Our Service Manager would appreciate the opportunity to speak with you more regarding your experience. Please reach out to us at (844) 453-5720. We look forward to hearing from you.

Feb 26, 2025 -

North Point Volvo Cars responded

Hello,Thank you for taking the time to leave us your honest feedback. Our Service Manager would appreciate the opportunity to speak with you more regarding your experience. Please reach out to us at (844) 453-5720. We look forward to hearing from you.