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North Point Volvo Cars - Service Center

Alpharetta, GA

4.6
38 Reviews

38 Reviews of North Point Volvo Cars - Service Center

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March 25, 2025

We had gone to another dealership, and they weren’t able to fix the issue. Marcus took care of us and got it fixed the first time. More

by Dan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Mar 26, 2025 -

North Point Volvo Cars responded

Hi Dan! We're so happy we were able to help you out! We look forward to your next visit! Take care!

March 22, 2025

Excellent service today. Always friendly and attentive and considerate of my time and service needs. More

by Sdferrell55.sf@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garrett Rhoton
Mar 26, 2025 -

North Point Volvo Cars responded

We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

March 21, 2025

Seamless checking for service, love the black and white of building, soothing, calming, very professional looking. More

by y4m4f4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Rhoton
Mar 26, 2025 -

North Point Volvo Cars responded

We’re so happy to hear about your positive experience! Your feedback means the world to us.

Mar 26, 2025 -

North Point Volvo Cars responded

We’re so happy to hear about your positive experience! Your feedback means the world to us.

March 20, 2025

I have been a customer for many years and have bought both my vehicles at North Point Volvo. The quality and professionalism of their service department is what keeps me coming back. More

by Michael53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price
Mar 26, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

Mar 26, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

March 20, 2025

Anytime that I take my vehicle for service the staff always acknowledges my presence and they're quick to complete the check in process. I also love the cleanliness of the waiting area. More

by Shonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Wise
Mar 23, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

March 20, 2025

The whole process for my car first inspection was very smooth. My service representative was very helpful. More

by Carmen Blagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
Mar 26, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

March 19, 2025

Fessional ism and experience from a customer service service department reps always exceed my expectations. Very friendly and your service rep, alway explain everything and answer any question. I would More

by siscow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Mar 22, 2025 -

North Point Volvo Cars responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Point Volvo! Have a fantastic day!

March 14, 2025

The service writer was outstanding. Very knowledgeable and passionate to work with. The dealership was clean and the associates were professional. More

by jnorthern30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Mar 18, 2025 -

North Point Volvo Cars responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 10, 2025

My experience with the service department has been terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ More

by robrocco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Withheld, but the same both times
Mar 14, 2025 -

North Point Volvo Cars responded

Hello, Thank you for taking the time to leave us feedback about your visit. We would appreciate the opportunity to address your concerns as this is certainly not a typical experience! Please reach out to our Service Manager at (844) 453-5720. Thank you and we look forward to hearing from you.

March 03, 2025

Car check in and delivery on time. Nice and comfortable waiting area. Easy communication with staff More

by claudioy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Harrison
Mar 08, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

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