North Point Volvo Cars

Very responsive, good buying experience and no bullying. Was pleasure to work with Tony and Anthony Was pleasure to work with Tony and Anthony More

I had several calls from them but I had seen that the vehicle I ask about had been in several accidents so I wasn't interested anymore but the dealership did their part well. Very Good response vehicle I ask about had been in several accidents so I wasn't interested anymore but the dealership did their part well. Very Good response More

Easy sales process but 6 weeks later still cannot register the car bc dealership hasn’t done it’s job. We’ve called repeatedly. Salesman won’t take or return our calls. Finance mgr has been no help t register the car bc dealership hasn’t done it’s job. We’ve called repeatedly. Salesman won’t take or return our calls. Finance mgr has been no help thus far. More

Years of excellent service! My family has 3 Volvo's and we would never take them anywhere but North Point Volvo! Their service department is second to none and I have never seen My family has 3 Volvo's and we would never take them anywhere but North Point Volvo! Their service department is second to none and I have never seen a more honest, fairly priced, and enjoyable group of people in all my years of driving! Once you go there you will never go back to another Volvo dealer! More

WORST CUSTOMER SERVICE! I have owned Vovlos many years ago and was a big fan of this brand. I bought an XC90 from Northpoint a year ago and quickly learned that today's produ I have owned Vovlos many years ago and was a big fan of this brand. I bought an XC90 from Northpoint a year ago and quickly learned that today's product does not remote resemble the old Volvos in terms of workmanship, quality, and performance. After my first experience with Northpoint's service department, I was so disappointed in them that I immediately went straight to Nalley Lexus and traded my Volvo for a new Lexus. Obviously, this was not an ideal time to trade but I truly feel that I avoided several years of pain in heartache in dealing with a company that definitely does not care about their customers after the sale has been completed. More

Unbelievable Experience!!! I couldn’t be happier buying a car from North Point Volvo!! This is now my third car I have bought through them and every time I feel like it’s a fai I couldn’t be happier buying a car from North Point Volvo!! This is now my third car I have bought through them and every time I feel like it’s a fair and honest deal. Not only that, but Anthony Jones has been my salesman each time. He is professional, sincere, honest, and perfectly hospitable. He always follows up on the purchase and he makes time to check in and say hello when I’m there getting maintenance done. He has always found a way to get me into the best possible car in my price range....always! Drew and David make the financing part easy to do, too. Definitely a shout out to them!! They explained anything I had a question about. I don’t think I’ll ever buy a car from anywhere else! By the way, the remodel of the dealership is incredible. It’s a leek, spacious, there is coffee and sodas, television, business work space, kids playground and comfortable to wait in for your car to get fast service. It service and honesty like this that makes me not question where I’ll get my next car from. Thank you for making every time I go there be an easy, fair and totally exciting experience!! More

Beware You decide. I won’t go back. Took car in for 30k service and couple of issues. Waited in town 7 hours for call that car was ready. Finally called them You decide. I won’t go back. Took car in for 30k service and couple of issues. Waited in town 7 hours for call that car was ready. Finally called them. They had done NOTHING. They were waiting for a call from Volvo regarding one issue, and simply didn’t go ahead and do anything else. They had no intention of doing anything, and left me waiting around assuming they were actually getting at least the oil change done. This apparently is their normal approach. Totally ridiculous and disrespectful. So beware when you take your car in. They may not actually get anything done, even something as basic as an oil change. More

Just a typical car dealer doing the bare minimum They are not very detailed in their paperwork or delivery prep and just back it up with Sorry and no action. Picked up a used CPO Volvo from them and They are not very detailed in their paperwork or delivery prep and just back it up with Sorry and no action. Picked up a used CPO Volvo from them and it didn't have the coolant cap secured, so on the way home it overheathed and spiled coolant everywhere. Then they messed up my plate paperwork so bad I have been left without valid plates for days that I can't drive the car. More

Hunky-dory Worked out a satisfactory agreement after speaking at length with service manager; owner is satisfied with outcome reached. Quality communication goes Worked out a satisfactory agreement after speaking at length with service manager; owner is satisfied with outcome reached. Quality communication goes a long way toward reaching equitability. More