North Plainfield Nissan - Service Center

Get Second Opinion Had issue with frequent misfires after this dealer changed spark plugs and ignition coils. Each subsequent repair guaranteed to fix problem (which I d Had issue with frequent misfires after this dealer changed spark plugs and ignition coils. Each subsequent repair guaranteed to fix problem (which I did not have before). One head gasket, an Engine Control Module and many sensors later, exact symptoms have recurred. After spending more money than the value of this car, I have to start over with my new mechanic. Please, please go to another mechanic if they say you need extensive repairs! Right now they say nothing is wrong with my car in spite of Service Engine Soon light (which they just reset each time & say it's fixed) More

Things have certainly changed! We have purchases Nissan's for many, many years and have always been quite satisfied with the sale and service. They treated us like family and that We have purchases Nissan's for many, many years and have always been quite satisfied with the sale and service. They treated us like family and that is why we continued to purchase from them and recommend them to family and friends. Our last two purchases however, have caused us to change our opinion and sentiment. The service has become atrocious! The personnel appear inexperienced and neglectful. You can wait for hours only to find out that the work on your car was completed but the staff "forgot" to let you know. Parts are not replaced properly and/or are missing. Ordered parts take forever to arrive and you only find out that they are "in" after making repeated inquiries. Returning your leased vehicle??? bahahaha! After being notified that your lease is up, being told to "just return it to the dealership", and after making arrangements to drop it off, you are told by the sales personnel, after a half hour, that and inspector has to inspect the car at your home and you can't return it until they file a report. Nice! Gone are the days of the great customer service that we have expected from No. Plfd., Nissan. Gone also is a repeat customer. More

I always receive outstanding service on my 2008 Nissan Altima at North Planfield Nissan. Richie, Danny, and Phil are always great to work with and provide good communication regarding my vehicle and the Altima at North Planfield Nissan. Richie, Danny, and Phil are always great to work with and provide good communication regarding my vehicle and the work being done. They are attentive, answer my questions, are quick to provide a "loaner" vehicle if the job is longer than expected, and provide updates as often as possible. I have been coming here since I first purchased my car here brand new (which was also a great experience) and will continue to do so. I highly recommend this place for leasing, financing, as well as service. Much appreciation to North Plainfield Nissan and keep up the good work! More

I came in to get tires replaced and rotated on my 2010 Altima. Vladamir came over to me and offered me a great price on a new 2013 maxima. He bought me out of my loan before the service was done and for a Altima. Vladamir came over to me and offered me a great price on a new 2013 maxima. He bought me out of my loan before the service was done and for a little bit more money per month i am now driving a brand new v6 Nissan Maxima. I had a wonderful experience and I got a myself a great Christmas gift!! More

Great service and very accomodating. Had a recall on 2006 Pathfinder and Richie arranged a car rental and all work was done on time. Very pleased with the whole process and would highly recommend this 2006 Pathfinder and Richie arranged a car rental and all work was done on time. Very pleased with the whole process and would highly recommend this dealer. More